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Hilton Garden Inn Rapid City

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Hilton Garden Inn Rapid City
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1,148 Reviews from our TripAdvisor Community

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Showing 1,141: English reviews
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Mobridge, South Dakota
Reviewed 3 days ago NEW

The room was very clean and met our needs. The staff was personable and nice. Best night of sleep in a long. The bed was so comfortable. Will definitely be staying here every time we go to Rapid city.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lilly377
Seattle
HOTEL’S FAVOURITE REVIEW
Reviewed 13 September 2016 via mobile

AV trip took us across 7 states. While we do typically look for Hilton branded hotels we didn't really know what to expect in Rapid City as many properties are smaller and some independently owned, or older. This was a Terrific property and a Very welcomed surprise after a long drive. The staff was friendly, we asked about nearby things...

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Helpful?
Thank PAC12family
About Hotel's Favourite Review
Chris J, General Manager at Hilton Garden Inn Rapid City, responded to this review

Dear PAC12family, Thank you for our review. We are glad you liked our hotel, location and amenities that we offer. Next time you are on that big road trip and you are in Rapid City stop on in, we would like to be your home away from home again. Safe travels, Chris Johnson General Manager

Danville
Reviewed 5 days ago NEW

This is a nice hotel, but is kind of out of the way from most locations (however, it is easy to access from the interstate). The hotel is very pretty and there are plenty of places to meet in the lobby and perform business duties. My only complaints were that housekeeping was problematic in replacing stuff you used (ie. bath...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bryon D
Saint Paul, Minnesota
Reviewed 1 week ago

The bar/resto was a great surprise. The bartender was very nice, and one of the cleaning women was super friendly. Just a great place to stop. The only issue was the directions that took us through a difficult to find back entrance.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lifelonglearner123
Phoenix
Reviewed 2 weeks ago

The staff, especial the breakfast and restaurant staff, was terrific and friendly. The room was comfortable and quiet. The coffee bar and cookies were a special treat. Very conveniently located. I'll stay again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 208terrik
Laurel, Montana
Reviewed 2 weeks ago

Warm calm in January trip on snowy highways. Best luxury stay in town - summer and winter. Close to restaurants and shopping, but easy to stay in. Breakfast is always great and quick. Rooms are clean and comfortable. Staff is friendly and helpful. Easy to find off I 90 and quick and easy to get back on your way.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cliff S
Rapid City
Reviewed 3 weeks ago

The staff at Rapid City Hilton Garden Inn went above and beyond to make our stay fun and enjoyable. The rooms and all areas were very clean. The hot tub was hot and the workout room well equipped. There was a great variety of breakfast foods. check in and check out were very fast. The rooms had everything we needed....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dace P
Mobridge, South Dakota
Reviewed 3 weeks ago

This hotel is an excellent place to stay with a friendly staff and excellent amenities! With a restaurant and bar on site you don't have to leave the facilities if you don't want to. The rooms are comfortable with Wi-Fi and free coffee/tea in the welcoming lobby. So...sit by the fireplace and relax!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank AVIDTRAVELER0828
Tyler, Texas
Reviewed 3 weeks ago via mobile

This was a nice, quiet, clean place with nice staff. The front desk clerk gave us a key to an occupied room. Not his fault but unpleasant for everyone none-the-less. I would stay here again with no reservations (well, with no trepidations I should say, haha).

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Helpful?
Thank HungryMike817
Sheridan, United States
Reviewed 4 weeks ago

This hotel is getting run down. The rooms are dirty! The beds are not comfortable. There is no heat in the pool area! It was too cold to get into the pool. The bedding and towels are worn out and need to be replaced.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank darlenem162
Crystal H, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review

Dear darlenem162, We want to sincerely apologize about the issues that have occurred during your stay with us. Here at the Hilton Garden Inn, we take great pride in providing an unforgettable stay for all of our valued guests. I will make sure to bring these issues that you endured to our staff, and we will make sure to fix...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Rapid City hotel in South Dakota is conveniently located just off of I-90, at either exit 60 to mall drive and then west .5 miles of exit 59 to mall drive and then east .1 mile. We are centered in the middle of famous shopping, convenient location and within minutes to many Black Hill attractions such as Mount Rushmore and Crazy Horse. ... more   less 

Additional Information about Hilton Garden Inn Rapid City

Address: 815 E Mall Dr, Rapid City, SD 57701-7871
Region: United States > South Dakota > Rapid City
Price Range: $111 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rapid City 3*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct, Priceline and Travelocity so you can book your Hilton Garden Inn Rapid City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Hotel Rapid City
Hotel Style:
#5 Romantic Hotel in Rapid City
#9 Business Hotel in Rapid City
#10 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rapid City staff and other travellers.
9 questions
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Questions? Get answers from Hilton Garden Inn Rapid City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Suites are near elevator"”
 of 5 bubbles craign681, 8 Jan 2017 | Read review
“Ask for a room facing North (away from the Interstate)”
 of 5 bubbles MassCouple2, 27 Sep 2016 | Read review
“427, never heard neighbors on either side and being on top floor no one was walking overhead”
 of 5 bubbles higgel, 26 Sep 2016 | Read review
“We had a wheelchair accessible room on the first floor that was GREAT.”
 of 5 bubbles A_Gypsy_Wannabe, 16 Sep 2016 | Read review
“it appeared that all rooms something to offer”
 of 5 bubbles dekzone, 7 Sep 2016 | Read review
5 of 5