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Microtel Inn & Suites by Wyndham Rapid City

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Microtel Inn & Suites by Wyndham Rapid City
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613 Reviews from our TripAdvisor Community

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Showing 603: English reviews
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Bismarck
Reviewed yesterday NEW

Our rooms were clearly not vacuumed, dusted and window seating area was filthy. Found dirty underwear in one room. Front desk came up immediately and took them out. Electrical outlets would not hold in anything plugged in, had to tape them in.

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Helpful?
Thank brittanyf26
Gillette, Wyoming
Reviewed 1 week ago

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Helpful?
Thank 789cassiek
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

Billings, Montana
Reviewed 1 week ago

The room was wonderful, the people at the front desk were very pleasant. The only thing that we found to be a problem was when we went to sit in the hot tub it had WAY, WAY to much chemicals, so the stuff we were wearing got ruined, our eyes and throats felt like they were burning, and our skin...

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Helpful?
Thank vettamickey
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

I am glad to hear that the service of your stay was up to par. As far as the spa chemicals go, I will bring this up with my maintenance man and alert him of the issue. We hope to see you back in the future and you enjoy ALL aspects of your stay.

Minneapolis, Minnesota
Reviewed 1 week ago

The night I arrived the key-coder was broken, so any time I left my room I had to get the front desk guy to let me back in. He was very sweet about it and ready to go at any time, just an odd experience that was less then premium, but he made the best of it. Other than that...

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Helpful?
Thank 209lindseyd
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

Thank you for your patience with our hotel staff and the issues with the key card encoder. It was not an ideal situation especially since it was a busy week for us. Our hotel is very proud to be a pet friendly property and reviews like this are extremely helpful. Lastly, I would like to thank you for taking the...

Dickinson
Reviewed 2 weeks ago

Poor over all quality. Not happy about the loudness at night. Couldn't sleep. Not happy about the dirtyness of the hotel in general.

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Thank 232tracif
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

I am sorry to hear that you had issues with your stay. In the future, please alert the front desk agent of any issues and we will do our absolute best to accommodate your needs.

Hauser, id
Reviewed 3 weeks ago

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Thank Stephen B
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

North Sioux City, South Dakota
Reviewed 4 weeks ago

The room was super nice I liked the set up of the rooms and so close to the mall and restaurants nice and quiet thanks for the hospitality

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Helpful?
Thank paulamR2120WC
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

We are glad to hear that you enjoyed your stay! Please come back and visit us in the future.

Rapid City, South Dakota
Reviewed 11 February 2017

First they put us in had a fan that would quit making noise. So they moved us. Then second the bed lenis had balls of hair and the people next to us kept banging around there room it excoded . The bathroom didn't even look like it had been cleaned.

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Thank michelerN5016IU
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

Sorry to hear about your issues but we would like to thank you for taking the time to review our hotel. We try to make every guest's stay exceptional so we are sorry to hear about the complications with your stay. We hope in due time you will give us another chance.

Rapid city
Reviewed 7 February 2017

Staff is so busy on phones they can't even acknowledge the customers. Was going to check out Sunday morning but staff was so busy on their phones couldn't do that so we just left. Had issues was other guests staff did attempt to resolve.

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Thank Johnrick76
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

I apologize for the issues that you had. This is an issue we are currently addressing. Thank you for your honest review.

Pierre, sd
Reviewed 7 February 2017

Food was good for the complimentary breakfast. The hot tub wasn't so hot. Everything was clean and we enjoyed our stay.

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Helpful?
Thank 90grantv
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

We are glad to hear that you enjoyed your stay and thank you for taking the time to review our property. We look forward to seeing you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Microtel Inn & Suites by Wyndham Rapid City

Address: 1740 Rapp Street, Rapid City, SD 57701
Region: United States > South Dakota > Rapid City
Price Range: $76 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Rapid City 2*
Number of rooms: 73
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Also Known As:
Microtel Inn & Suites Rapid City Hotel Rapid City
Microtel Inn And Suites Rapid City
Microtel Rapid City
Rapid City Microtel
Microtel Hotel Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from Microtel Inn & Suites by Wyndham Rapid City staff and other travellers.
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Questions? Get answers from Microtel Inn & Suites by Wyndham Rapid City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay on the ground floor, you can hear other guests walking about in their rooms above you.”
 of 5 bubbles WVFGMF, 19 Sep 2016 | Read review
“3rd floor room was quiet”
 of 5 bubbles travelladynj, 12 Sep 2016 | Read review
“Nothing to say for a tip.”
 of 5 bubbles dianebJ5342AM, 1 Aug 2016 | Read review
“First floor was good for us.”
 of 5 bubbles KARENK141, 3 Jul 2016 | Read review
“Window opens with screen, our dog loved the bench seat looking out!”
 of 5 bubbles Thebogg, 29 May 2016 | Read review
5 of 5