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GrandStay Residential Suites Hotel Rapid City

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GrandStay Residential Suites Hotel Rapid City
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435 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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Scotland, South Dakota
Reviewed 1 week ago

Excellent and has very nice people working there the rooms were very clean and nice location and very friendly people at the desk the service was excellent we always stay at this location when we come to Rapid City

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Thank 141donaldw
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Afternoon 141donaldw- Thank you for the outstanding review on our property. We love hearing from our guests and their experience they had with us. Thank you for always choosing GrandStay and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager

Springfield, Missouri
Reviewed 3 weeks ago

My only disappointment was that I could only stay one night. Upon arrival, I was pleasantly surprised with an upgrade, and even more surprised with the Jacuzzi in the room. After running around all afternoon, I was anxious to return to the room and enjoy the spacious comfort. The bed was quite comfortable and I think I fell asleep the...

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Thank Marie M
Jackson,AL, United States
Reviewed 4 weeks ago

I rate the hotel a 5 for great customer satisfaction. The team of employees are friendly, concerned about the needs of the travelers. I stayed at the hotel for 3 months on a long assignment to this area. The front desk staff welcome me back each night I returned. No matter how late I return the night desk clerk was...

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Thank Bobby S
Rapid City, South Dakota
Reviewed 5 weeks ago

My wife, son, and I moved to Rapid for a new job and thought we would be living in a hotel for one month. Hotel living was unexpectedly extended to five months. The staff at GRANDSTAY RESIDENTIAL SUITES in Rapid City, SD were excellent and made our stay truly "grand". Gavin and Lana went above and beyond what normal managers...

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Thank jasonlO916
Pierre
Reviewed 10 February 2017

I decided to stay at the Grandstay hotel due to the previous reviews I read. I was not disappointed. It was VERY clean, comfortable and I was treated well. I had a room with a whirlpool tub... it was perfect to help me relax on my work trip. I enjoyed the tvs, fridge and all the comforts of home. I...

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Thank Cliff G
Rama, Ontario
Reviewed 27 December 2016

My sons and l stayed at this hotel for 2 nights while touring the Dakotas area in September. Originally, we were having trouble securing 2 rooms anywhere in Rapid City, and we weren't keen on GrandStay, but we did book in, and we were quite pleased that we did! We had trouble finding the hotel in the dark, so hotel...

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1Thank Nshwaaswi
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Nshwaaswi- Thank you for the great review on our property. We are truly pleased that you chose our property and had a grand experience. We hope you had a great trip across the Dakotas and enjoyed everything Rapid City and the Black Hills has to offer. Once again thank you for the review and for making GrandStay your...

Pierre
Reviewed 20 December 2016

The hotel was very noisy. Was on the first floor and could hear people moving around above me too all hours of the night. Constant slamming of doors. Many sleepless nights. People were very loud in the hallway's. You could hear everything that was going on in the halls and around you.

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Thank cendak2016
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning cendak2016- Thank you for the taking the time to review our property. We love to hear from our guests about their experiences. I apologize your experience was not as grand as we would like. We take great pride in our guest experience. Please next time inform our staff of loud noises going on so we can inform the...

Antigo
Reviewed 13 December 2016

We have never stayed at a GrandStay Hotel before and we definitely will choose this hotel over all others from now on. There were 2 bedrooms with pocket doors, a living room area and a kitchen area well equipped. And the price was very reasonable. Loved it!

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Thank mikandpaul
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning mikeandpaul- Thank you for the outstanding review on our property. We love to hear from our guests about their experience. We are very happy to you had a grand experience with us. We look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager

Fleming Island
Reviewed 9 December 2016

People here are nice and definitely give off the fibe that you're at your home away from home. My room wasn't great but it wasn't bad either. The tv remote in the living room was very difficult to get to work, even after replacing the batteries. They provided extra towels for us and the front desk even gave me butter...

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Thank jessie s
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Jessie s - Thank you for taking the time to review our property. We are very pleased you enjoyed your stay with us. I am glad my staff was friendly and able to assist you in the issue you encountered with the remote as well as being able to help you make mac and cheese. Thank you again...

Lancaster, California
Reviewed 9 December 2016

The staff made us feel welcomed and found every way possible to make us comfortable. Cleaning service for the room are excellent rooms always smelled and felt extremely clean. The pool and exercise room are small but gives you an option to get a quick cardio workout in and a nice dip or relax in the hot tub. Breakfast was...

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Thank Johnson, Robert J
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Johnson, Robert J: Thank you for the outstanding review on our property. We love hearing from our guests about their experience. We are very pleased you chose our property as your home away from home while waiting to move into your new house. Once again thank you for your review and for making us your preferred hotel of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Dr, Rapid City, SD 57701-7875
Region: United States > South Dakota > Rapid City
Price Range: $116 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
Number of rooms: 53
Reservation Options:
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Hotel Style:
#8 Business Hotel in Rapid City
#9 Romantic Hotel in Rapid City
#14 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel Rapid City staff and other travellers.
6 questions
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Questions? Get answers from GrandStay Residential Suites Hotel Rapid City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is only on 2 sides of the building, so if you want to have your car close, choose a room in front.”
 of 5 bubbles mariem2015, 6 Mar 2017 | Read review
“I liked being on the end by the back, easier to move luggage in and out, very quiet.”
 of 5 bubbles Lescha, 2 Jul 2016 | Read review
“316 has a great Jacuzzi.”
  • Tub shower combo
  • Room 316 kitchen area
  • Room 316
 of 5 bubbles Honeybun51, 27 Jun 2016 | Read review
“Wifi was free but didn't work well.”
 of 5 bubbles 499lel, 27 Jun 2016 | Read review
“Stayed in a suite. Would highly recommend.”
 of 5 bubbles 69jenp, 24 Sep 2015 | Read review
5 of 5