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GrandStay Residential Suites Hotel Rapid City

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425 Reviews from our TripAdvisor Community

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There are newer reviews for GrandStay Residential Suites Hotel Rapid City
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Showing 423: English reviews
Imperial mo
Reviewed 3 October 2016

The rooms were dirty,small,could here noise all night long in halls and outside,Steve at the desk unfriendly . The rest of staff was courtesy when spoken too. Need to put in automatic front doors for handicapped people.

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Helpful?
Thank 990beverlyj
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 990beverlyj- thank you for the review on our property. We take great pride in hearing from our guests as we use these reviews as training tools for our staff. I apologize you didn't have a great experience with us as we strive to have each and every guests have a grand experience. Once again I apologize for the...

Cedar Rapids, Iowa
Reviewed 3 October 2016

The stay was great as the hotel and staff were very nice. The rooms were nice for families in that they had multiple bedrooms with multiple TVs. The hotel was very dog friendly and the location was good for dogs with a dog park just a short distance away.

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Helpful?
Thank Rodney M
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Rodney M- Thank you for the great review on our property. We love hearing form our guests about their experience. We are very pleased you shared your experience with us. Thank you and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager

Dallas, Texas
Reviewed 3 October 2016

Shuttle service to the airport was an excellent perk. Excellent linens, air conditioning, TV quality, and quiet stay. Location would be difficult if you didn't have a car. We didn't use the kitchen but it seemed to be well stocked. This time was a perfect time to visit. Fall colors in the mountains and canyons were spectacular.

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Helpful?
Thank Julie A
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Julie A- Thank you for the great review on our property. We are very pleased you had a great stay with us and enjoyed all aspects of Rapid City and the Black Hills. Thank you again and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager

Chicago, Illinois
Reviewed 2 October 2016

Traveling with dog. Hotel was dog friendly and convenient to sites. We had plenty of room to spread out staff was friendly and helpful. Would recommend hotel to families or individuals traveling with pets

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Helpful?
Thank charleswU6002UY
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning charleswU6002UY- Thank you for the great review on our property. We love hearing from our guests about their experience. Thank you again and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager

Boston, United Kingdom
Reviewed 2 October 2016

should be 5* but let down by Room carpet stains and unsafe tall lamp which has a glass shelf. do not let this put you off staying at the fabulous Hotel ,great Staff and thanks to Gavin for his help Give it a try you will not be dissapointed

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Helpful?
Thank ratty50
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning ratty50- Thank you for taking the time to review our property. We love hearing from our guests about their experience as we use these a training tools for our staff. I apologize for the stained carpet, we are in the process of finalizing our carpet to install new carpet. Thank you for staying with us and great review...

Norwalk, Iowa
Reviewed 28 September 2016

We walked in - lots of hotels were booked full so we just chanced it. What a nice place? We loved our room and had a bedroom separate from desk work area and tv and the bedroom had a tv also. Little kitchenette was super after traveling all day in a car. The bedding and down pillows were awesome. We...

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Helpful?
Thank 789lorif
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 789lorif- Thank you for the outstanding review. We love hearing from our guest and we are so glad you gave us a chance and your experience was great. Thank you again and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager

Pella, Iowa
Reviewed 27 September 2016

We stayed for 6 nights and really enjoyed the hotel. The two room suite worked very well for our family. The beds were comfortable, the room was quiet, breakfast was good, and the staff was very helpful. Everything was perfect!

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Helpful?
Thank 365amberw
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 365amberw- Thank you for the outstanding review on our property. We love hearing from our guests and very pleased to hear you had a great experience with us. Thank you again for staying with us and we look forward to your next arrival. Thank you Sincerely, Gavin Fawbush General Manager

Xenia, Ohio
Reviewed 20 September 2016

very nice - comfortable beds. pleasant rooms. good breakfast. location good for us. price reasonable. nice people. would stay in another hotel like this again in the future. what other states are you in?

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Helpful?
Thank 911joann
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 911joann- Thank you for the great review on our property. We are so pleased to hear that you enjoyed all aspects of our property and your interested in our brand. Other states that our brand is located in is: Minnesota, Wisconsin, North Dakota, Iowa, and South Dakota. We look forward to your next arrival. Thank You Sincerely, Gavin...

Bountiful, Utah
Reviewed 16 September 2016

we have a large family so having a 2 room suite was a good value. It is a little farther away from main tourist points but still not too bad. housekeeping missed cleaning and restocking our room one day but the night manager solved the issue and was very apologetic

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Helpful?
Thank johnrB9629FX
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning johnrB9629FX- Thank you for the great review on our property. We are very pleased that you enjoyed our property and your visit to the Black Hills and Rapid City. Thank you for making GrandStay your home away from home. Also I am glad to hear that our staff took care of you and I also want to apologize...

United States
Reviewed 15 September 2016

We had a two-bedroom suite. It was large and had a full kitchen as well as a separate living room with a TV. The beds were comfortable. There were stains on the carpet in the living room so it could have used some deeper cleaning. This hotel is in a location that is just a short drive to shopping, restaurants,...

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Helpful?
1Thank AAHolt
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning AAHolt- Thank you for the review on our property. We love hearing from our guests about their stay and experience. Thank you for mentioning our carpet and having some stains. As we have worked several of those stains but cannot get them to come out. We are in the process of installing new carpet throughout the property. Come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Dr, Rapid City, SD 57701-7875
Region: United States > South Dakota > Rapid City
Price Range: $115 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
Number of rooms: 53
Reservation Options:
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Hotel Style:
#8 Business Hotel in Rapid City
#9 Romantic Hotel in Rapid City
#14 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel Rapid City staff and other travellers.
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Questions? Get answers from GrandStay Residential Suites Hotel Rapid City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked being on the end by the back, easier to move luggage in and out, very quiet.”
 of 5 bubbles Lescha, 2 Jul 2016 | Read review
“316 has a great Jacuzzi.”
  • Tub shower combo
  • Room 316 kitchen area
  • Room 316
 of 5 bubbles Honeybun51, 27 Jun 2016 | Read review
“Wifi was free but didn't work well.”
 of 5 bubbles 499lel, 27 Jun 2016 | Read review
“Stayed in a suite. Would highly recommend.”
 of 5 bubbles 69jenp, 24 Sep 2015 | Read review
“We were on the 2nd floor but all floors would be quiet I think”
 of 5 bubbles ottobottodog, 22 Sep 2015 | Read review
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