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Four Points by Sheraton Nashville-Brentwood

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Traveller (73)
Room & Suite (25)
Pool & Beach (4)
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Overview
  • Excellent49%
  • Very good35%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(86 reviews)
“edge bar”(8 reviews)
“corner room”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Nashville-Brentwood
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Nashville-Brentwood
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (569)
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All reviewsfront deskedge barcorner roomnice hotelpanera breadbreakfast buffetbusiness tripconvenient locationwould stay here againstaff was friendlywaffle houseking suitebeds were very comfortableroad tripnice staynice roomtarget
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131 - 135 of 566 reviews
Reviewed 27 July 2016

I am currently staying at this hotel The lobby is beautiful but that is where it stops. The room is standard. There are stains on the chair. Looks like blood. the refrigerator looks like an afterthought and just put in the corner. It was beat...More

1  Thank Tammy D
Response from Rod L, General Manager at Four Points by Sheraton Nashville-BrentwoodResponded 30 August 2016

Hello from Sheraton Four Points - I'm the new GM and would truly appreciate the opportunity to continue our conversation with you to pursue your complete satisfaction. Our facility fell short of your expectations and we sincerely apologize. I truly hope to restore your faith...More

Reviewed 25 July 2016

I am SPG Platinum so I have seen several of their properties. This one is very good for the money. It is nicer than most Four Points. The lobby feels more contemporary and the onsite restaurant looked nice as well. Parking is free and there...More

Thank Johnplatinum
Management response:Responded 30 August 2016

Fantastic! Thanks so much for your feedback ---We love our SPG members!

Reviewed 22 July 2016

I have stayed here before and not had problems but this time was horrible. The sound board on the TV in my room was busted so I had no sound. They could not get me a new TV that night. I figured I would stream...More

1  Thank RA1091960
Management response:Responded 26 July 2016

Thank you for taking the time to provide feedback to the hotel on your recent stay with us while visiting Brentwood, Tennessee. I, as well as each member of our team, greatly value your feedback and overall impression. I’m so sorry to hear that our...More

Reviewed 17 July 2016 via mobile

Spent one night room was great. Collin the shuttle driver was great. Front desk recommend a great BBQ place close by. Live band in the bar. Within walking distance to strip mall if you need any last minute items. Or you could talk the shuttle.

Thank Joan S
Response from Rod L, General Manager at Four Points by Sheraton Nashville-BrentwoodResponded 30 August 2016

Awesome feedback! -- we're so lucky yto have Colin. We look forward to your return.

Reviewed 14 July 2016 via mobile

This was my second time staying here in less than 6 months. This time was very disappointing. The toilet didn't not fill up most of the time without taking the lid off the tank and jiggling float. Some of the plug ins did not work....More

2  Thank ETNfamily3
Response from Rod L, General Manager at Four Points by Sheraton Nashville-BrentwoodResponded 30 August 2016

Hello from Four Points Brentwood - please accept my sincere apology for our failure to create a positive memorable experience about our hotel. We displayed a breakdown in our systems and did not recover and I'd truly appreciate the opportunity to make it right for...More

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Best Value Properties in Brentwood, TN
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$125 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Brentwood
#5 Family Hotel in Brentwood
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Brentwood
#5 Family Hotel in Brentwood
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (25)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Angie L
15 May 2017|
Answer
Response from Rod L | Property representative |
Vanderbilt Hospital is 9.5 miles from our hotel, with 23 minute drive time (non-peak traffic time) - I would permit minimum 45-60 minutes for rush hour traffic. Travel Safely!!!
1
Vote
Melanie3845
20 April 2016|
AnswerShow all 3 answers
Response from DavidN-GeneralMgr | Property representative |
Thank you for you question regarding a refrigerator in our hotel rooms. Our traditional rooms do not have a refrigerator; however, our suites with two queen beds do. If you have a traditional room reserved and would like a... More
0
Votes
Gino04
8 September 2015|
AnswerShow all 4 answers
Response from Mebucki | Reviewed this property |
No shuttle to downtown. I believe the best way to go would be with Uber.
0
Votes
Room Tips
"The sofa bed in room 705 is broken and uncomfortable."
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"Take advantage of the free parking."
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"Get a king suite with a sofa bed. HUGE ROOMS!!!!!!!!!!!"
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"Stay away from very noisy ice machine and elevators"
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