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Holiday Inn Express Brentwood-South Cool Springs

199 reviews
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Traveller (10)
Room & Suite (6)
Dining (5)
Overview
  • Excellent50%
  • Very good31%
  • Average13%
  • Poor2%
  • Terrible4%
Travellers talk about
“home depot”(26 reviews)
“cinnamon rolls”(8 reviews)
“front desk”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Express Brentwood-South Cool Springs
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Reviews (199)Write a Review
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4
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96
61
27
4
8
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All reviewshome depotcinnamon rollsfront deskfriendly customer servicelong hairsslept like babiesnashville areain town for businessrenovated hotelshopping centerthe breakfast areabeds were comfortablelate at nightoutdoor poolmin drivegreat staywould stay here again
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41 - 45 of 196 reviews
Reviewed 5 October 2016 via mobile

I must say I've stayed here twice now. I love the atmosphere and the staff is amazing. They are very friendly kind and courteous. Not to mention the hotel isn't a very good location a lot of amenities are close by. I may come back...More

Thank godgladiator1
Response from Nick P, General Manager at Holiday Inn Express Brentwood-South Cool SpringsResponded 6 October 2016

THANK YOU! We love when we are able to earn a guests return business! Thank you so much for the wonderful review and compliments. We look forward to seeing you again! Thanks, Allyson Trull General Manager

Reviewed 4 October 2016 via mobile

Clean, well maintained. Room was small with two queen beds. Did not get our usual upgrade to a better room for being a member of rewards program. Breakfast. was good and good quality. Didn't have the opportunity to use the pool but it looked niceMore

Thank James J
Response from Nick P, General Manager at Holiday Inn Express Brentwood-South Cool SpringsResponded 6 October 2016

James, Thank you so much for taking the time to let us know about your stay! I am thrilled that you found our hotel to be clean and well maintained! I apologize that our particular hotel does not have any upgrades! We would have loved...More

Reviewed 30 September 2016

We booked a night, then extended our stay here for a week. The hotel appears recently renovated. The staff was pleasant around the clock. Most Nashville destinations were 15-20 min away and the location is next to one of the main roads into downtown.More

Thank IAhawktraveler
Response from Nick P, General Manager at Holiday Inn Express Brentwood-South Cool SpringsResponded 5 October 2016

WOW! Thank you so much for taking the time to let us know about your stay! We are thrilled that we were able to have you extended your stay here, what an honor. Our staff strives to be the friendliest in the staff and we...More

Reviewed 20 September 2016

This is the best experience i have ever had in a hotel period. First of all upon arriving Doyle Parham was the g.s.a. at the front desk. he was quick to get us into our rooms as we were arriving late.but the real service didnt...More

Thank Brian B
Response from Nick P, General Manager at Holiday Inn Express Brentwood-South Cool SpringsResponded 22 September 2016

Brian B, Thank you! We are so lucky to have such an amazing employee who works with us! Doyle enjoys his job and it show through his actions towards our guests. I am so happy that he was able to make such an impression on...More

Reviewed 5 September 2016 via mobile

This hotel seems new. We were here for a concert downtown. It was only about a 15 minute drive to get there. The room and pool were super clean. The beds were very soft. The air was cold and there was complimentary Bath and Body...More

Thank mrsray10
Response from Nick P, General Manager at Holiday Inn Express Brentwood-South Cool SpringsResponded 6 September 2016

MrsRay, Thank you so much for your 4 star review of our Holiday Inn Express. We pride ourselves in ensuring that guests have a great stay. Our location is great for those guests who do not wish to pay for parking or breakfast! We work...More

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1789101140
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$126 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Brentwood
#10 Business Hotel in Brentwood
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Brentwood
#10 Business Hotel in Brentwood
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (10)
Room & Suite (6)
Dining (5)
Questions & Answers
Ask a question
fl22016
26 October 2016|
AnswerShow all 5 answers
Response from Carlton S | Property representative |
we are not pet friendly, sorry.
0
Votes
Joanne W
26 September 2015|
Answer
Response from lvtotravelWyoming |
615-309-8860
0
Votes
speedthelight
14 December 2014|
AnswerShow all 3 answers
Response from Allyson T | Property representative |
Hi Nick, We were formerly a Red Roof Inn. Our hotel opened as a Holiday Inn Express in May of 2013. I will have to check with TripAdvisor about the photo you are seeing as all I see is our Holiday Inn Express photos. I... More
0
Votes
Room Tips
"all rooms seem nice and comfortable"
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"rooms away from the elevators are always best"
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"Our room was on the back of the hotel and offered a great quiet stay."
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"If on the first floor, it would be best if you are in a room away from an outside door, less noise with door..."
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