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Hilton Brentwood/Nashville Suites

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Hilton Brentwood\/Nashville Suites
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913 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Brentwood/Nashville Suites
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Showing 910: English reviews
Kansas City, Missouri
Reviewed 1 week ago

The staff was absolutely top tier! I mean that! Kelly and Emily from the Porch Cafe went above and beyond to meet my needs! I forget the name of the gentleman in the morning service, but he was fantastic, as well. And the male manager (again, his name escapes me) served as our shuttle driver a number of times and...

Review collected in partnership with Hilton Hotels & Resorts
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Thank gnawalanic
Ft. Lauderdale, United States
Reviewed 2 weeks ago

Nice hotel, great rooms. Atrium was under construction, but will be beautiful when complete. No disturbance to note. Location is 1.5 miles from the office so that was a bonus for me. Staff is friendly and accommodating.

Review collected in partnership with Hilton Hotels & Resorts
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Thank seanp722
Reviewed 2 weeks ago via mobile

This hotel is completely under construction and should not be open at all while they are 'remodeling' if remodeling is taking place on this level. My husband and I were appalled. The staff tried telling us it would be beautiful when we came back to visit next time but there will be no next time.

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Helpful?
Thank Sazu1126
TRBrent, General Manager at Hilton Brentwood/Nashville Suites, responded to this review

Dear Sazu1126, Thank you for the feedback and I agree the hotel is not very pretty right now in the lobbies and atrium and you do walk into a construction zone. The rooms however are beautiful and without issues and very comfortable for our guests. It will be amazing when done and I am sorry you have chosen to not...

Nashville, United States
Reviewed 2 weeks ago

Great! There's a reason I always stay at a Hilton, and they did not let me down this trip! We were about a 15 minute uber ride from downtown, which was perfect for us! Can't wait until after the renovations on the lobby are complete at this location!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank X8383VNlindsays
TRBrent, General Manager at Hilton Brentwood/Nashville Suites, responded to this review

Dear X8383, Thanks for the feedback and I am glad the renovation did not impact your stay or your guest room with us. We hope to see you back soon!

Louisiana
Reviewed 2 weeks ago

The room must have been just redone because it was perfect. Accessible room was well designed and thought out. Not all are. An accessible room without a higher lever toilet with a grab bar is a waste of time FYI. A great pool area which is well maintained and obviously regularly serviced. On both days I was there I saw...

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Thank LouisianaHerb
Houston, Texas
Reviewed 2 weeks ago

I am extremely disappointed with my stay at Hilton Brentwood Suites Upon entering the building for the first time, I was actually unsure if the facility was open. There were no lights, and debris everywhere due to renovation. It actually looked like a deserted building. I had to walk through dust, debris, and a sticky floor to find my way...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 243icypolarbears
TRBrent, General Manager at Hilton Brentwood/Nashville Suites, responded to this review

Dear 243icypolarbears, Thank you for the review of your stay with us. I am sorry about the appearance and impact of the renovation on your initial impression walking in the building. It is an extensive renovation of our lobby and atrium areas and a challenge to navigate right now. It is definitely not our normal appearance or experience but it...

Dallas, Texas
Reviewed 3 weeks ago via mobile

Rooms are nice, have stayed in past. Roomy suites. But they are in middle of renovated in lobby. Which means entire building is loud and dusting. Breakfast is crammed in small conference room. Staff in breakfast area only speak Spanish. Front desk not overly friendly. Has Hilton forgot to train staff lately. I am a diamond member and I see...

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Helpful?
Thank GolfandTravel007
TRBrent, General Manager at Hilton Brentwood/Nashville Suites, responded to this review

Dear Golfandtravel007, Thank you for your feedback regarding your stay with us. I am glad to hear you enjoyed your roomy suite. I am sorry about the renovation going on in the atrium of the hotel and the temporary spaces we are using for a restaurant and bar. I do hope you come back when everything is complete and open....

Reviewed 3 weeks ago via mobile

I can't express enough at how terrible our experience at this hotel was . We started out with getting the worst CUSTOMER SERVICE as soon as we walked in . Then they were doing major construction, which i understand hotels do that but, we should of gotten a discount or some kind of accommodation during this time . You pay...

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Helpful?
Thank Elaine C
TRBrent, General Manager at Hilton Brentwood/Nashville Suites, responded to this review

Dear Elaine C, Thank you for the feedback regarding your stay. I apologize that the atrium and lobby renovation impacted your experience so much. It is not very pretty while the work is going on and I understand how that impacts the overall appearance of the hotel. I see you were part of a group block that had a contracted...

Auburn, United States
Reviewed 4 weeks ago

For the high quality amenities, rooms, and location, this hotel is a great value stay for any type of visit. Atrium and lobby were under construction, so I would expect the visitor experience to only be improved.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 509tannerb
Alexander City, Alabama
Reviewed 4 weeks ago

We stayed at this hotel during a major renovation to the property. In spite of this, we were totally pleased with our experience. The breakfast area was fully equipped in a conference room and the breakfast Staff were very efficient and helpful. Our suite was clean, comfortable with nice décor. The Customer Service provided by the front desk employees was...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Barbara A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Brentwood/Nashville Suites

Address: 9000 Overlook Boulevard, Brentwood, TN 37027
Region: United States > Tennessee > Brentwood
Price Range: $231 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Brentwood/Nashville Suites 3*
Number of rooms: 203
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Also Known As:
Hilton Suites Brentwood Hotel Brentwood
Hilton Hotel Brentwood
Hilton Brentwood
Brentwood Hilton
Hotel Style:
#1 Business Hotel in Brentwood
#1 Family Hotel in Brentwood
#2 Romantic Hotel in Brentwood
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Brentwood/Nashville Suites staff and other travellers.
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Questions? Get answers from Hilton Brentwood/Nashville Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on higher floors until construction is complete. Noisy workers sound like they are outside your window on the second floor.”
 of 5 bubbles Bamacacher, 26 Mar 2017 | Read review
“Do not stay during construction.”
 of 5 bubbles LouP430, 12 Feb 2017 | Read review
“Breakfast is good but not everyday there are local places you should try for local flavors... This is a regular buffet nothing SOUTHERN.”
 of 5 bubbles BrianQuaglia, 27 Oct 2016 | Read review
“The short wing has fewer rooms.”
 of 5 bubbles katork, 12 Oct 2016 | Read review
“Book thru the hotel website...you get the same deals without the possible hassle.”
 of 5 bubbles SM778, 12 Sep 2016 | Read review
5 of 5