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Comfort Inn

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300 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Saint Paul, Minnesota
Reviewed 4 September 2016

This is not well run. The pool is very noisy and stays occupied past 10:00. People came knocking on our room late, having been directed to the room we occupied. It's too bad because it is in a nice location for access to attractions and resteraunts. Trying to get onto the property is a challenge too. Needs some work.

1Thank Greg12342014
Rakia H, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing the noise at the pool and the mix up with the keys. we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

Mashpee, Massachusetts
Reviewed 3 September 2016

My husband and I were passing through town for an overnight stay, and this establishment suited us perfectly. The room was very clean and contained all expected amenities. The Wi-Fi is free and fast, and the rooms come with basic cable. The room was also very quiet...perfect for a good night's sleep! The continental breakfast was more robust than at...

Thank Ash B
Rakia H, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave us a review of your recent stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you and the dog again soon! Sincerely, Rakia Haynes...

Cleveland Heights, Ohio
Reviewed 31 August 2016

Clean comfortable room. Extremely accommodating and helpful staff. Great location near area attractions and other amenities. The staff helped with our extra bags and arranged seating for our large party so that we could all eat together. The staff even moved us so we could be on the same floor

Thank Hrdeva
Rakia H, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to give us feedback. Feedback from our guests is very important to us and your the staff really enjoys making your stay comfortable. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Rakia Haynes General Manager Comfort Inn-Chattanooga 423-265-0077

Reviewed 23 August 2016

This used to be a Hampton Inn and while it is very similar, it is obvious that no money is being put into the hotel to keep it up. The bathroom was showing many signs of wear (peeling ceiling, mildew, broken tissue box) and the first room we were given had a broken A/C unit. The second room had a...

1Thank doll711
Rakia H, General Manager at Comfort Inn, responded to this review

I certainly want to apologize for the issues you experienced at our property. We take pride in our property and have since updated our preventatice maintenance efforts in order to prevents these things from happening. I would love to have you stay with us again and have the opportunity to give you the wow factor with a great room and...

Memphis, Tennessee, United States
Reviewed 17 August 2016 via mobile

We were in town to move my daughter into her dorm at UTC. Right as we walked into the room I noticed the carpet. It was the same color scheme was the bedding and not the regular plain jane carpet. There 4 pillows on the bed and were small and square. They expanded into regular pillows and had different comfort...

Thank Shannon H
Rakia H, General Manager at Comfort Inn, responded to this review

We aim to please, then exceed expectations. Thank you for taking the time to leave your comments, It is greatly appreciated by us as well as the guests that are looking to stay with us in the future. Again thank you for taking the time to review us, I have shared your comments with the staff and we are overjoyed...

Reviewed 3 August 2016 via mobile

Impossible to find. Huge bushes block sign & drove right pass. One way street so impossible to turn around. Smelled foul as soon as you enter lobby. Hallways same. Room was fine until we tried to take a shower. NO HOT WATER! Called front desk, 40 minutes & still waiting for a solution. AC does not cool room adequately.

Thank Emerald P
Reviewed 26 July 2016 via mobile

Stayed two nights while grandson was at UTChatt for Orientation. Not only was it close to UT and to Downtown, it was easy access to all of Chattanooga sites! The Comfort Inn was excellent! It was very clean, beds were comfortable, and we had NO complaints whatsoever. Staff was very nice and helpful at all times. You just can't go...

Thank Carol B
Fort Myers, Florida
Reviewed 24 July 2016 via mobile

We were very pleased with this hotel. It was a great location to get around (location, location, location). Easy access when traveling. Staff was friendly, courteous, helpful and accommodating. We had a great night sleep. The rooms were quiet too.

Thank BridgTom
Reviewed 17 July 2016 via mobile

My husband and I stayed here for one night while visiting Chattanooga. The hotel was nice, the room was nice but the hall had a smell. I couldn't figure out what it might be. The breakfast was good and it stayed open later due to the hotel being so busy. I would stay here again. We also checked in around...

Thank 2014tay
Reviewed 11 July 2016

Clean, comfortable, and cost-efficient. I would rather stay here over night than other hotels who charge more than the $100 range. The breakfast tasted delicious; however, the egg omelets were not warm even though they were on the griddle. I hope this changes. Service was very good except I had a difficult time connecting to the wi-fi or it could...

3Thank Julie A

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn

Address: 2420 Williams St, Chattanooga, TN 37408-2925 (Formerly Hotel Chattanooga - Downtown / Lookout Mountain)
Region: United States > Tennessee > Chattanooga
Price Range: $111 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 90
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Also Known As:
Hampton Inn Chattanooga - Downtown / Lookout Mountain Hotel Chattanooga
Downtown Chattanooga
Chattanooga Hampton Inn
Hotel Style:
#27 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
4 questions
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Chicago, Illinois
over a year ago
Alabama Mountain Lakes, Alabama
over a year ago

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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We took pool facing room and it was quiet.”
 of 5 bubbles amitkG1149FZ, 17 Sep 2016 | Read review
“Stay away from the pool students.”
 of 5 bubbles Greg12342014, 3 Sep 2016 | Read review
“Pets are allowed on the 3rd floor.”
 of 5 bubbles Hrdeva, 31 Aug 2016 | Read review
“Very affordable but get what you pay for.”
 of 5 bubbles doll711, 22 Aug 2016 | Read review
“Warning: Traffic noise even on 3rd flr & dirty feet!”
 of 5 bubbles ChurchKat, 4 Jul 2016 | Read review
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