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Holiday Inn Express & Suites Chattanooga Downtown

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Holiday Inn Express & Suites Chattanooga Downtown
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287 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Start your review of Holiday Inn Express & Suites Chattanooga Downtown
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Chattanooga, Tennessee
Reviewed 1 week ago

Even if you area guest here, you may be hassled, as I was, when entering the building. In my many years of travel, I have NEVER been approached by someone asking if I was a guest at the hotel. When I complained about this, I was told they are next to some projects and have to be careful with who...

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Helpful?
Thank BillVol
Rene' B, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Dear BillVol, I apologize in advance for the issue you encountered when entering the building. However, it is for your safety and security as well as our guest staying on property and the staff that we do on occasion if necessary will ask the question if you are staying with us. On occasion we have had a person use our...

Reviewed 1 week ago

Comfortable bed, clean room, and great staff. In town for business a few days and I forgot my phone charger. They found one for me to use which was a tremendous help. Coming back to the hotel after a full day, to smiling face and a kind word made this place one I will return to each time my travels...

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Helpful?
Thank beachbolo
Rene' B, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Dear Beachbolo, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am happy to hear they found you a charger to use while you were here and that we met and exceeded your expectations. We hope...

Reviewed 3 weeks ago

Everything was great about the stay other than the WIFI. Location was very close to town and we will stay here again. Stay was very nice and helpful with requests. Indoor pool was very nice feature. Plenty of parking.

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Helpful?
Thank LEANA W
MarQuita B, Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the WIFI disturbance you experienced during your stay . Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Marquita,B Assistant General Manager

Richmond, Michigan
Reviewed 4 weeks ago

Our stay for business at this location was fantastic. I really wanted to praise Jeffrey at the front desk for his hospitality. He really assisted us in locating restaurants in the area and general information in the area. He really went out of his way to make our stay fantastic. The breakfast was also good and the area was kept...

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Helpful?
Thank KarenMI48062
Rene' B, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Dear karenMI48062, WOW! Thank you so much for your awesome review of our hotel and Jeff. We will be sharing this with the staff and Jeff to recognize him with a job well done. We pride ourselves on ensuring you are our #1 priority to make your stay a great one. We hope to see you again in the future.

Cape Coral, Florida
Reviewed 18 January 2017

Stayed at the HIE and booked it with my points by calling IHG. I was short points so they charged me $70 plus 15,000 points. When we arrived at 2am the night clerk (Antonio??) was pleasant and enjoyable and greeted us by name. When we were leaving the next morning I asked for a receipt. The front desk clerk Marquita...

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Helpful?
Thank DonnaCMS
MarQuita B, Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies. We value your comments and welcome the opportunity to serve you again. Sincerely, Marquita, B Assistant General Manager

Reviewed 31 December 2016 via mobile

The staff was very friendly. The accommodations were nice. Comfortable beds. Little cramped but if all you plan on doing is sleeping it's great. Very hot water. Saltwater pool was great. Breakfast was ok.

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Helpful?
Thank Elizabeth W
Rene' B, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Dear Elizabeth Happy new year to you! We appreciate the great review about our services and property. We take pride in knowing we full filled your expectations. We hope to see you again in the future if your travels should bring you back to the Chattanooga area.

Ottawa, Illinois
Reviewed 1 December 2016

Love the attitude of the staff they have fun together and were very accommodating with breakfast (especially getting the pancakes out) . Hotel was nice and the area around was safe. I would recommend this hotel

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Helpful?
Thank SherriC3279
Rene' B, General Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Dear SherriC3279, I am pleased to hear that you had a great experience at our hotel. Our team at the hotel prides ourselves on making our guest happy and yes they love to have fun and bring a warm and fun home away from home atmosphere. We do hope you will choose us again if your travels should bring you...

Reviewed 18 November 2016 via mobile

Had a great stay, the staff made it very easy to extend our stay when we had only planned on staying one night! It was nice to experience such a friendly staff. We would absolutely recommend this hotel to anyone traveling through the area.

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Helpful?
Thank kristenrose21
MarQuita B, Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Marquita, B Assistant General Manager

Reviewed 13 November 2016 via mobile

Last minute reservation, but it was so well worth it!! Room was perfect! Pool was nice. Breakfast was great!! Staff was so helpful and nice!!! I would definitely stay here again! Despite the wild fires happening around us right now, everything is perfect!!

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Helpful?
Thank Jamie H
MarQuita B, Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Marquita, B Assistant General Manager

Reviewed 13 November 2016 via mobile

I have stayed at this hotel on three different occasions, and have been very pleased with each stay. The staff are very professional and always greet you with a smile. There are plenty of nice restaurants near by and fun things to do. On my last stay, I left an expensive bottle of vitamins in my room, and the staff...

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Helpful?
Thank dallman436
MarQuita B, Manager at Holiday Inn Express & Suites Chattanooga Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Marquita, B Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites in Chattanooga, Tennessee. Business and leisure travelers will appreciate Chattanooga, Tennessee hotel's newest downtown location with easy access to I-75, I-24 and US-27. We are within walking distance of the city center, and our Chattanooga hotel is near the University of Tennessee at Chattanooga. ... more   less 

Additional Information about Holiday Inn Express & Suites Chattanooga Downtown

Address: 440 W Martin Luther King Blvd, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: $199 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Chattanooga Downtown 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG and Travelocity so you can book your Holiday Inn Express & Suites Chattanooga Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express & Suites Chattanooga Downtown Hotel Chattanooga
Holiday Inn Express And Suites Chattanooga Downtown
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#18 Family Hotel in Chattanooga
#27 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Chattanooga Downtown staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Express & Suites Chattanooga Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was very quiet.”
 of 5 bubbles beachbolo, 13 Feb 2017 | Read review
“ask for a room in the back of the hotel not on the road side for noise control”
 of 5 bubbles KarenMI48062, 25 Jan 2017 | Read review
“Ask for a room on the top floor facing the city. Excellent view!”
 of 5 bubbles 292barryg, 5 Nov 2016 | Read review
“Southeast views Lookout Mountain. Southeast downtown. Higher floors have better views.”
 of 5 bubbles hvtxmom, 2 Nov 2016 | Read review
“Room 201 at the end of the hallway was nice and quiet.”
 of 5 bubbles SeymourL, 13 Oct 2016 | Read review
5 of 5