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Night staff allowed noisy guest to do as they please, even after several complaints to them about guest above us making absolutely loud stomping and jumping type noise. We are a professional couple who have traveled the world and have rarely ever complained... but for...More
1 Thank Erdna R
Response from Alicia L, Guest Relations Manager at Motel 6 East RidgeResponded 16 February 2017
Dear Erdna R,
Thank you so much for your candid review of our location. Your feedback helps us improve the stay for future guest. We're very sorry to hear your stay with us was unsatisfactory and we will be bringing this to the attention of...More
I just don't understand how the owner of this place can sleep at night. It's dirty, my "non-smoking room" reeks of tobacco smoke and body odor. Leaving my clothes for tomorrow in the car. Even for $40, this place is a ripoff. Avoid it. Some...More
Response from 6Team, Brand Experience Team Member at Motel 6 East RidgeResponded 3 May 2016
Thank you for sharing your feedback. We are committed to delivering a clean, comfortable visit and apologize for any failure in following through on that commitment during your recent stay. We strive to provide a clean, comfortable stay and are disappointed your visit...More
The check-in went very well. The front desk staff were nice, wrinkled... but nice and helpful. Our room was very clean, the location quiet. For the price I'm very pleased. We stayed here on our way to Florida, and stayed again on our way back....More
Response from Alicia L, Director of Sales at Motel 6 East RidgeResponded 16 February 2017
Thank you so much for your review of our location. Feedback from valued guests like yourself helps us to continually improve the stay experience for all future guests. We're happy to hear your stay was pleasant and hope to have the opportunity to...More
This room smelled like an ashtray and I had to walk by some tweekers that were sitting on the floor hanging out next to my room. Other than that, the room was clean enough, air worked and the shower worked.
Last second stay and dirt...More
1 Thank Taka E
Response from Alicia L, Guest Relations Manager at Motel 6 East RidgeResponded 11 August 2015
Dear Taka E,
Thank you for your review. I sincerely apologize that you did not enjoy your stay with us. I have forwarded your concerns to our management team for further investigation. Thanks so much and I hope you have a fantastic day!
Do not stay here. Too many other options and this owner is rotten and has no respect for paying customers! This is a copy of an e-mail that I sent to Customer Relations as suggested by their Call Center Supervisor.
I am currently checked in...More
Response from 6Team, Brand Experience Team member at Motel 6 East RidgeResponded 27 July 2015
Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception...More
US$56 - US$75 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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