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Holiday Inn - Hamilton Place

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Holiday Inn - Hamilton Place
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233 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Grand Rapids, Michigan
Reviewed 4 April 2016 via mobile

It took three requests to get towels for a full pool. Got my kids in the shower and no towels were left in our room. Toilet was in poor repair. 1 working elevator the other made concerning sounds while riding. Understaffed. We were given inaccurate information about tourist locations at lookout mountain. Not what I have come to know and...

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Helpful?
3Thank SaraTL
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Hello SaraTL, Thank you for taking the time to give us your feedback on your recent stay. I apologize for the negative experience you encountered when staying with us. As we love to be an IHG brand hotel, we often get confused with the Holiday Inn Express brand. We are a full-service hotel that offers a restaurant and lounge that...

Chicago, Illinois
Reviewed 29 March 2016

While this was a pretty standard, full service Holiday Inn, it looked like it was new and we'll run. It has a bar in the lobby and a small restaurant. Breakfast is not included. The staff was friendly and efficient. The room was clean. There was a good restaurant called the "Wahoo Grill" within walking distance. The seafood was excellent...

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Helpful?
Thank Ajwilson92821
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Dear Ajwilson92821, Thank you for taking the time to give us your positive feedback from your recent stay at the Holiday Inn Chattanooga at Hamilton Place. We look forward to seeing you again soon when visiting the Scenic City.

Reviewed 19 March 2016 via mobile

Upon entering, the outside and lobby areas appears very nice. Staff is friendly. Then we get to our room. Temp is freezing! Air set very low! Appears okay, we get unpacked, lay down in bed to get warmer and cover up, then we see bugs crawling. A few crawling under blankets and a few crawling under a pillow. Upon inspection...

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3Thank Dixom F
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Dear Dixom F, Thank you for taking the time to give us your feedback on your recent experience. I am delighted to hear our staff was very friendly and courteous during your stay. I do apologize for the ladybug and cleanliness issues you encountered, as well. We are having a ladybug season here in Chattanooga. They are considered protected species...

Nashville, Tennessee
Reviewed 15 March 2016

Visiting family and in town for the Elton John concert at McKenzie arena, we stayed two nights at this hotel. We were pleasantly surprised with our room, the king suite was absolutely huge, spacious, and seemed clean. We thought the bed was firm but slept well! Our main issues with the place were the following... Our shower although granite had...

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3Thank deannabananuh
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Dear deannabananuh, Thank you for your stay and your time to give us your feedback. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we did not meet your expectations of the IHG brand when it comes to the cleanliness level of the property. Our priority is...

Romeo, Michigan
Reviewed 12 March 2016 via mobile

My husband and I are traveling down to Florida and needed to stop for the night. This hotel is very clean, beds are comfortable and as a IHG member we received a free breakfast. The only downside is when we asked how much the room cost she did not tell the price with tax so the total was $25 more.

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Helpful?
Thank Michelle H
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Dear Michelle H, Thank you for your review. I am happy to hear that you had an excellent stay on your way to Florida. I apologize for the miscommunication in the taxes for your room. I will ensure the front desk is made aware to let guest's know of the taxes. Hope to see you again soon!

San Francisco, California
Reviewed 8 March 2016

What's not to love about a brand new motel? The staff here was very friendly and helpful, and the food in the attached restaurant really hit the spot. Great value for the location and luxury level. Not as luxurious as the Embassy Suites a few blocks away, but good quality for the buck.

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Thank Robert D
Tennessee
Reviewed 18 February 2016

I stayed here during a "busy" time for the hotel. Even though it was overwhelming, the staff was still efficient and kind. I ate breakfast downstairs and the restaurant was very crowded. There was only one young lady as the server. Even though guests gave her A LOT to do, including me, Jay never dropped her smile. She answered the...

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Helpful?
Thank Amanda W
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Dear Amanda W, Thank you for taking the time to comment on your most recent stay. We are thrilled you received a positive guest experience. I will be sure to forward your comments to Jade. It will make her day! We look forward to your next visit , should you decide to return to our location. Have a great Day!

Gainesville, Georgia
Reviewed 31 January 2016 via mobile

Stayed here a couple of years back at it was nice. Not so much now. Stained carpet in the room. Stained comforter looked like blood stained. Class bowl sink leaked all over the floor. The bartender was soooo over bearing I felt like I was at a hooters. Stayed only two night and checked out to move to another hotel.

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2Thank NTNbearingman
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Thank you for choosing our hotel and please accept our apologies for the experience you encountered during your recent stay. We failed to meet your expectations and want you to know we are diligently working on details that will ensure future satisfaction. We hope you will give us another try in the near future. I will ensure our team is...

new orleans
Reviewed 15 December 2015

We have stayed in Chattanooga almost every year in route to our Thanksgiving Smoky Mtn vacation. Since the area has so much to offer we try to do at least 1 overnight visit before making our way to Pigeon Forge. This year was no exception! The Holiday Inn in conveniently located in Downtown with lots of food options within walking...

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1Thank jeffmarias
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Hello jeffmarias, Thank you for choosing to stay at the Holiday Inn Chattanooga at Hamilton Place. First impressions make a difference and we're pleased to hear you had a great experience at our hotel. We hope to see you again next year!

North Olmsted
Reviewed 10 December 2015

This was my second stay at this property, it seems to a relatively new property and the rooms were clean and the cost is reasonable. I will definitely stay here when I return to the Chattanooga area. I have to express my appreciation to two very kind and very professional individuals that work at this property. Ashton and Gina were...

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Helpful?
Thank Terry M
Hemu P, Sales Manager at Holiday Inn - Hamilton Place, responded to this review

Dear Terry M, We appreciate you taking the time to give us your feedback on your recent stay here at the Holiday Inn Chattanooga at Hamilton Place. As a Spire IHG Rewards member we realize your travels take you many places. We're glad that Gina and Ashton made the travel experience for you more enjoyable. I will be sure to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn - Hamilton Place

Address: 2232 Center St, Chattanooga, TN 37421-2501
Region: United States > Tennessee > Chattanooga
Price Range: $147 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn - Hamilton Place 3*
Number of rooms: 137
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Hotel Style:
#3 Green Hotel in Chattanooga
#24 Business Hotel in Chattanooga
#25 Family Hotel in Chattanooga
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Questions & Answers

Questions? Get answers from Holiday Inn - Hamilton Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on back side face a wooded area. Parking is a little scarce right in front of the hotel.”
A9070GOdavew, 6 Sep 2016 | Read review
“Hotel is very quiet. I love the bathroom because it had a shower only and no bathtub.”
sheilaw536, 22 Aug 2016 | Read review
“Make sure you get in early enough to enjoy the bar as for some reason it closes at 10pm”
RogerP432, 27 May 2016 | Read review
“Top floor rooms seem to have continuous background HVAC noise.”
BillD690, 21 Apr 2016 | Read review
“King Suite is very large and accommodating, nice natural light.”
  • ladybug drawn to the bathroom light
  • more ladybugs
  • one of many ladybugs we met
  • water spot in granite from ice bucket
deannabananuh, 15 Mar 2016 | Read review
5 of 5