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Holiday Inn Express Hotel & Suites

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238 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Reviewed 1 April 2012

We stayed here for a night on our way home. Our room was clean. The bathroom could have been cleaner but I am very picky, my husband thought it was fine. The hotel was full but the staff was professional & friendly. The breakfast buffet was a nice touch & the coffee wasn't bad.

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1Thank antsneversleep
Harrisburg, Pennsylvania
Reviewed 30 March 2012

I don't know what some of these reviewers are saying, but for ANYTHING LESS than positive is exactly WRONG! I had to "visit" Chattanooga because I had to have surgery by a specialist (only 10-13 in the country). My surgery does not require long term hospital stay, however, after extensive surgery like mine, you're not allowed to travel for about...

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1Thank PandaMia
Virginia
Reviewed 29 March 2012

Great stay. Staff was friendly. Clean room, comfortable beds, good breakfast. About 10 minutes from downtown Chattanooga.

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Thank lindseyas2002
San Francisco, California
Reviewed 9 March 2012

I rely on a good internet connection for travel information, dining and tourist search, connecting back home, even for a little music in an otherwise modest, homogenized hotel room. You won't get it here. And you won't get informed help from staff either. They claim there is an in-room LAN-cable connection, but I guarantee it doesn't work at all. They...

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1Thank mrbmbacpa
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

mrbmbacpa, Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem...

East Bethel, Minnesota, United States
Reviewed 7 March 2012

I was welcomed with a warm smile and a hello! I had been traveling all day for business and I felt right at home! Brittany at the front desk treated my like a good friend. So friendly and helpful! My say here was flawless. Clean room, great TV, amazing breakfast, hot coffee and a very comfortable bed! I will be...

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1Thank Ashley S
Brighton, Canada
Reviewed 30 January 2012

We left Detroit in early morning and stopped outside of Knoxville at a free "wifi" coffee shop and booked this hotel on line based on TA reviews. When we arrived around 10 pm. our room was ready and bed was comfortable. We went out for a bite to eat and returned around midnight. Ready for bed and still had emails...

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1Thank suitcase2011
Estero, Florida
Reviewed 25 January 2012

If you have ever stayed at a Holiday Inn Express, then you know what to expect here. It's a comfortable budget hotel with a great complimentary breakfast. You can't beat this location's proximity to I-75 and the airport. The staff was very helpful (gave me a DSL cord when I had problems with the wireless Internet). I'll stay here again!

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1Thank happycj24
Saint Marys, Ohio
Reviewed 3 January 2012

The hotel looks nice and is in an area with quite a few restaurants. Check in was swift, and walk in rates were the same as internet rates. The front desk staff was friendly. The room was clean, but the frames under the beds squeaked when you sat on the bed. We have kids, so of course they couldn't sit...

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Thank bardaisy
Houston
Reviewed 2 December 2011

Nice looking place with a friendly staff. Beds were comfortable. On the downside, I killed two unwelcome baby roaches on the desk and bathroom countertop. Guess they're baaaaack !!!! I had no hot water until 10:00 a.m. the first morning. Bad surprise on a cold morning. Apparently others complained as well. It was finally fixed. Some peeling wall paper and...

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1Thank Richard D
Dover, Delaware
Reviewed 1 December 2011

We were extremely pleased with our stay! I had read some reviews about the front desk being super friendly and helpful..ie Cindy.. and the reviews proved true and then some! Let me not leave out the manager, Wesley..he extended himself in our behalf and contributed to an outstanding HIExp experience. Cindy & Wesley gave great suggestions on sights to visit,...

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1Thank thenine1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel in Chattanooga offers the best in service and Southern Hospitality, with convenient access off the Interstate 75 at Exit # 1. You are just minutes away from Chattanooga's business and industrial area and centrally located for a visit to area attractions and shopping including Lookout Mountain, Ruby Falls, Rock City, Incline Railway, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, Lake Winnepesaukah Amusement Park, Hamilton Place Mall and Warehouse Row Outlet Mall. Enjoy the complimentary Deluxe Express Start continental breakfast bar in our spacious Great Room while catching up on news from around the world on CNN and around the country with the Atlanta Journal-Constitution. All our rooms are equipped with free high speed internet access, or use our 24-hour business center to stay caught up on your work while on the road. Also, local calls are free to all guests. Trying to relax? Enjoy our year round indoor heated pool. If it's a good workout that you are looking for, all guests have access to our on-site fitness room. For that special occasion we also offer hot tub suites. The Holiday Inn Express Hotel & Suites East Ridge looks forward to your next visit to our area. Make the smart choice, Stay with us at Holiday Inn Express Hotel & Suites in East Ridge. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 1441 N Smith St, Chattanooga, TN 37412-3957
Region: United States > Tennessee > Chattanooga
Price Range: $156 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Chattanooga
Holiday Inn Express Hotel And Suites
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Chattanooga Holiday Inn
Hotel Style:
#17 Family Hotel in Chattanooga
#21 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
1 question
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Mosinee, Wisconsin, United States
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A different hotel!!”
 of 5 bubbles LindsayJ157, 14 Jan 2017 | Read review
“We had an upgrade to a jacuzzi room and it was nice!”
 of 5 bubbles marbar17, 27 May 2016 | Read review
“Tip... don't stay here unless you must”
 of 5 bubbles rhetttrimm, 5 May 2016 | Read review
“Second floor room with two queens came with a mini fridge, microwave, and coffee maker.”
 of 5 bubbles 190joe, 29 Mar 2016 | Read review
“We were on the 3rd floor and it was remarkably quiet. We were in room 301.”
 of 5 bubbles Ft_WorthTXMom, 9 Sep 2015 | Read review
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