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Holiday Inn Express Hotel & Suites

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235 Reviews from our TripAdvisor Community

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Showing 235: English reviews
San Francisco, California
Reviewed 9 March 2012

I rely on a good internet connection for travel information, dining and tourist search, connecting back home, even for a little music in an otherwise modest, homogenized hotel room. You won't get it here. And you won't get informed help from staff either. They claim there is an in-room LAN-cable connection, but I guarantee it doesn't work at all. They...

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Helpful?
1Thank mrbmbacpa
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

mrbmbacpa, Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem...

East Bethel, Minnesota, United States
Reviewed 7 March 2012

I was welcomed with a warm smile and a hello! I had been traveling all day for business and I felt right at home! Brittany at the front desk treated my like a good friend. So friendly and helpful! My say here was flawless. Clean room, great TV, amazing breakfast, hot coffee and a very comfortable bed! I will be...

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1Thank Ashley S
Brighton, Canada
Reviewed 30 January 2012

We left Detroit in early morning and stopped outside of Knoxville at a free "wifi" coffee shop and booked this hotel on line based on TA reviews. When we arrived around 10 pm. our room was ready and bed was comfortable. We went out for a bite to eat and returned around midnight. Ready for bed and still had emails...

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1Thank suitcase2011
Estero, Florida
Reviewed 25 January 2012

If you have ever stayed at a Holiday Inn Express, then you know what to expect here. It's a comfortable budget hotel with a great complimentary breakfast. You can't beat this location's proximity to I-75 and the airport. The staff was very helpful (gave me a DSL cord when I had problems with the wireless Internet). I'll stay here again!

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Helpful?
1Thank happycj24
Saint Marys, Ohio
Reviewed 3 January 2012

The hotel looks nice and is in an area with quite a few restaurants. Check in was swift, and walk in rates were the same as internet rates. The front desk staff was friendly. The room was clean, but the frames under the beds squeaked when you sat on the bed. We have kids, so of course they couldn't sit...

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Helpful?
Thank bardaisy
Houston
Reviewed 2 December 2011

Nice looking place with a friendly staff. Beds were comfortable. On the downside, I killed two unwelcome baby roaches on the desk and bathroom countertop. Guess they're baaaaack !!!! I had no hot water until 10:00 a.m. the first morning. Bad surprise on a cold morning. Apparently others complained as well. It was finally fixed. Some peeling wall paper and...

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1Thank Richard D
Dover, Delaware
Reviewed 1 December 2011

We were extremely pleased with our stay! I had read some reviews about the front desk being super friendly and helpful..ie Cindy.. and the reviews proved true and then some! Let me not leave out the manager, Wesley..he extended himself in our behalf and contributed to an outstanding HIExp experience. Cindy & Wesley gave great suggestions on sights to visit,...

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1Thank thenine1
Huntsville, Alabama
Reviewed 22 October 2011

The ENTIRE staff, from the front desk to the breakfast bar attendants and the cleaning personnel, was very friendly and helpful. Cindy at the front desk was outstanding--even when another guest was obnoxious, she was professional and polite. There was a mix-up with our rooms (3 different size rooms for 3 separate families) and it was a seamless with an...

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Thank dunn_cd
Reviewed 20 October 2011

We had been traveling for over 2 weeks by the time we stopped for the night to have a perfect and peaceful nights rest at this easily accessible and very accomidating hotel. It is by far one of the cleaniest holiday inns ive ever stayed at and the best thing about the stay was the front desk staff. Cindy and...

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Thank Reneenays
Reviewed 17 October 2011

I stayed at this hotel for the first time after I looked at the reviews on here. I was treated like a star. Wesley was very helpful with everything I needed. The room was clean and I seen no bugs like the other review below said they did. I will always say here at this location as long as Wesley...

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Thank motheroffootballfans

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel in Chattanooga offers the best in service and Southern Hospitality, with convenient access off the Interstate 75 at Exit # 1. You are just minutes away from Chattanooga's business and industrial area and centrally located for a visit to area attractions and shopping including Lookout Mountain, Ruby Falls, Rock City, Incline Railway, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, Lake Winnepesaukah Amusement Park, Hamilton Place Mall and Warehouse Row Outlet Mall. Enjoy the complimentary Deluxe Express Start continental breakfast bar in our spacious Great Room while catching up on news from around the world on CNN and around the country with the Atlanta Journal-Constitution. All our rooms are equipped with free high speed internet access, or use our 24-hour business center to stay caught up on your work while on the road. Also, local calls are free to all guests. Trying to relax? Enjoy our year round indoor heated pool. If it's a good workout that you are looking for, all guests have access to our on-site fitness room. For that special occasion we also offer hot tub suites. The Holiday Inn Express Hotel & Suites East Ridge looks forward to your next visit to our area. Make the smart choice, Stay with us at Holiday Inn Express Hotel & Suites in East Ridge. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 1441 N Smith St, Chattanooga, TN 37412-3957
Region: United States > Tennessee > Chattanooga
Price Range: $149 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Chattanooga
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Chattanooga Holiday Inn
Hotel Style:
#17 Family Hotel in Chattanooga
#21 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
1 question
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Mosinee, Wisconsin, United States
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had an upgrade to a jacuzzi room and it was nice!”
 of 5 bubbles marbar17, 27 May 2016 | Read review
“Tip... don't stay here unless you must”
 of 5 bubbles rhetttrimm, 5 May 2016 | Read review
“Second floor room with two queens came with a mini fridge, microwave, and coffee maker.”
 of 5 bubbles 190joe, 29 Mar 2016 | Read review
“We were on the 3rd floor and it was remarkably quiet. We were in room 301.”
 of 5 bubbles Ft_WorthTXMom, 9 Sep 2015 | Read review
“The hotel is well off of the interstate, so road noise is not a problem. The main problem was with their water system.”
 of 5 bubbles DickBobG, 2 Jun 2015 | Read review
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