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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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484 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Showing 481: English reviews
Oakland, Maryland
Reviewed 10 July 2013

Stayed here with family on the way to Florida.I was very happy with the southern hospitality we received from staff, and overall cleanliness of our room....Will be back on our way home. Breakfast was top rate!

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Helpful?
Thank Brian B
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Brian B, It is our pleasure to be your home away from home! At the Holiday Inn Express Chattanooga Lookout Mountain we strive to provide guests with a memorable experience and I am pleased that you had a wonderful stay! We look forward to seeing you on the way back!

Sterling, Illinois
Reviewed 7 July 2013

We had a lovely stay! The room and staff were terrific! We had never been to Chattanooga before but I'd be very happy to return and hope to do so soon. Everything at the hotel was very nice and the breakfast was great - filled my 17 yr old son up which isn't easy! We did a lot of sightseeing...

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Helpful?
Thank Kristine S
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Kristine S, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain! I am so pleased that you had a terrific stay not only at our hotel, but during your visit to the Scenic City! I hope that you will return soon to explore all that Chattanooga has to offer. Thanks once again for your feedback...

Detroit, Michigan
Reviewed 7 July 2013

We stayed at the hotel for three nights. The stay was nice, but three nights cost over $500! Also, we must have gotten an old room because it was older and outdated. The TV remote did not work (the replacements had issues too) and a used straw fell out from between the sheets one night. Did they actually change the...

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Helpful?
1Thank Travel A
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Travel A, Thank you so much for your feedback regarding your stay. We will surely take your suggestions into consideration as we continue to make improvements and will look into the issues you described. I apologize that you were not satisfied and want to assure you that the issues will be handled accordingly. I hope that for future travels...

Bowdon, Georgia, United States
Reviewed 4 July 2013

We really enjoyed our stay! The room was great, the staff was outstanding! The breakfast was a real plus to our stay, it consisted of real food not just toast and pastries. The bed was incrediable and the shower was great! We will stay at this hotel everytime we go to chattanooga! Thank you for such a pleasant visit!

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Helpful?
Thank Donna H
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Donna H, It warms my heart to read of your positive impressions of your stay at the newly renovated Holiday Inn Express Chattanooga Lookout Mountain! We appreciate your feedback regarding our wonderful hospitality team, newly updated hotel, delicious complimentary breakfast buffet, (Aren't the Cinnamon Rolls to die for!) and are so pleased that we will be your hotel of...

New Haven, Connecticut
Reviewed 26 June 2013

The Manager, Benjamin Ledford, was extremely helpful in resolving a minor situation--going above and beyond to make us far more pleased with his response than we were displeased with a minor inconvenience. The location is perfect for our visit to Lookout Mountain, the room was spacious and comfortable, and everything was clean and sharp for us!

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Helpful?
Thank Micah L
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Micah L, Thank you so much for recognizing Benjamin Ledford our General Manager and for your glowing review of our newly renovated Holiday Inn Express Chattanooga Lookout Mountain! We truly appreciate you taking the time to offer feedback regarding your stay and I am so pleased to read of your positive experience while visiting us! I will be sure...

Alabaster, Alabama, United States
Reviewed 22 June 2013

We booked a room at the hotel next door thru Hotels.com and the room was incorrect and did not have anymore available. The staff at Holiday Inn Express and Hotels.com were able to get us relocated to a very nice room quickly. Rooms are very nice and clean. Staff was very friendly and helpful.

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Helpful?
Thank Candace E
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Candace E, I am glad that we were able to assist you during your crisis. I understand how difficult it can be when problems arise during vacation, but I am pleased that our hospitality team was able to help you are your family get settled. I hope next time you are visiting the Chattanooga area we will be your...

Saint Paul, Minnesota
Reviewed 18 June 2013

My family and I were on our way from Minnesota to Orlando. We decided to book this Holiday Inn the day before we arrived and I'm super happy I chose this place. Getting to the hotel was a bit difficult to find at night. Con: The pool closed too early Pro: The rooms were clean. Rooms had cable TV (watched...

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Helpful?
Thank spl087
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear spl087, I hope that you and your family had a wonderful time in Orlando and thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain for your pit stop through the Chattanooga area. I am so pleased to read that you had a pleasant stay! Next time you are in the Chattanooga area be sure to...

South Padre Island, Texas
Reviewed 11 June 2013

Despite all of the positive reviews posted here it is important to remember that this is, after all, a Holiday Inn Express. If you keep that in mind, you will find this establishment adequate. Our room - supposedly remodeled - was average. A great selection of cable channels made up for the musty smell and broken tub stopper. The facility...

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Helpful?
1Thank Kerfeld
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Kerfeld, Thank you for your feedback regarding your recent stay. We continue to improve our brand every day and it is feedback from our valued guests that help us to continue to make positive changes!

Corpus Christi, Texas
Reviewed 9 June 2013

We were visiting family in TN and made an overnight trip to Chattanooga to go to Tennessee aquarium and Lookout mountain. We didnt make reservations as we werent sure where we wanted to stay. We decided quickly upon driving around that we didnt want to be in downtown Chattanooga, so we drive out towards Lookout Mountain which was our destination...

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Helpful?
Thank bellasmommy0
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear bellasmommy0, Thank you so much for your wonderful feedback regarding your recent stay at the Holiday Inn Express Chattanooga Lookout Mountain. I am so pleased that you enjoyed our hotel during your visit to the Scenic City! It is our absolute pleasure to provide you with a cozy bed, a delicious hot breakfast, and keep you within minutes of...

Smyrna, Georgia
Reviewed 28 May 2013

HUGE remodeled room with the most comfy bed I've ever slept in!! Large flat screen TV with plenty of channels and high speed internet. It appears that the hotel has had a total reno, and it looks nice. I was greeted with a smile and a "welcome" every time I walked in from outside. Breakfast was hot and plentiful both...

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Helpful?
2Thank Dawn M
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear DShump211, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain for your recent visit to the Chattanooga area. I am so pleased that you enjoyed our newly redesigned hotel! I apologize for the inconvenience you experienced with the microwave and shower cap. I have spoken with the General Manager and microwaves are available in our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Parkway, Chattanooga, TN 37419
Region: United States > Tennessee > Chattanooga
Price Range: $148 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not at the terras”
 of 5 bubbles Jopu31, 12 Nov 2016 | Read review
“Close to the highway for easy access”
 of 5 bubbles NOregrets-Traveler, 31 Oct 2016 | Read review
“Pick a room that doesn't face the freeway noise.”
 of 5 bubbles Loves-A-Deal-2-Eat, 22 Oct 2016 | Read review
“3rd floor corner room near the steps, super quiet & 2 windows!”
  • Room with king-size bed (facing the window)
  • Bathroom with convenient shelves
  • Room with king-size bed (facing the door)
 of 5 bubbles DJB2012, 15 Sep 2016 | Read review
“We loved our view of the mountains and top floor room”
 of 5 bubbles 573nant, 3 Sep 2016 | Read review
5 of 5