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The Chattanoogan

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1,122 Reviews from our TripAdvisor Community

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Showing 1,112: English reviews
Birmingham, Alabama
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

My husband {fiancé at the time} and I took a last minute getaway last fall before our wedding this March. Our first night was at The Chattanoogan and the experience was fine. The room wasn't terrible but it wasnt nice by any means. I guess for a hotel that was named after the city, I was thinking it'd be a... More 

Helpful?
Thank emilydouglasbaird
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We take all comments to heart. It is unfortunate that we did not meet or exceed your expectations during your stay. You will be please to hear that The Chattanoogan has renovated and updated and continues to make many improvements to the hotel since your last visit in December of 2015. We hope that you... More 

1 review
Reviewed 4 weeks ago

On our trip last week to Chattanooga, we stayed at The Chattanoogan as we always do. Brandon at the front desk was very professional and took amazing care of both me and my family. As always, the food in both locations was amazing. We especially enjoy the filet. Unfortunately on our last night the fire alarm went off overnight. Seeing... More 

Helpful?
Thank Michael M
TomCupo1, General Manager at The Chattanoogan, responded to this review

Wow, thank you, for your review. The hotel's culture is to ensure each and every guest has a memorable experience. We will be sure to share your review with our entire staff and recognize Willie and Brandon. We appreciate that you continue to stay at The Chattanoogan Hotel. We know that there are many options in the Downtown market and... More 

Lenoir North Carolina
1 review
Reviewed 4 weeks ago

The Chattanoogan met my every expectation. Very courteous and friendly staff. Up to date rooms and bathrooms. Rooms were extremely clean with great water pressure in bathrooms. Wonderful valet parking. Great location in the city. The Spa massage therapists were the best I have ever had. Three restaurants on-site. This hotel would be hard to beat.

Review collected in partnership with this hotel

Helpful?
Thank A8693MCkimd
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to hear that we met every expectation. It is nice to hear that everyone you came in contact with from valet to spa made your experience special. Thank you for highlighting our friendly staff, clean rooms and our fabulous spa. We look forward to you staying with us again. More 

Houston
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 weeks ago

I recently stayed @ the Chattanoogan Hotel for 5 nights while attending a conference. I found it to be the ideal location: close to restaurants & 1 block away from the free shuttle that takes you downtown ( a great convenience). The hotel staff was very friendly & helpful. The room & bath were comfortable & clean. I do wish... More 

Helpful?
Thank trc09
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to hear that overall you enjoyed your stay. Thank you, for bringing to our attention some areas that need to changed, specifically the signs regarding our Happy Hour. It is never our intent to mislead our guest. We will be making the necessary changes to ensure this does not happen again to... More 

Nashville, Tennessee
Level Contributor
340 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 5 weeks ago via mobile

Pros: Clean Good location near a lot of restaurants and shopping Friendly valet staff Nice lobby with fireplace Cons: Gym was closed Wouldn't let us upgrade our room Super small bathroom with little counter space No coffee available before 7am It's definitely not a luxury hotel

Helpful?
Thank JChaff12
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. I would like to apologize for any frustrations you may have experienced during your stay. Upon arrival we try to honor all guest request but this hotel runs very high occupancy and typically we do not have upgrades available. The hotel has a limited number of suites and these rooms are usually reserved in advance.... More 

Nashville, Tennessee
1 review
Reviewed 5 weeks ago

When I pulled up to the valet parking service I was greeted, and the young man helped me take my luggage to my room. The front desk staff was always helpful and friendly. The food at the BSG Grille was fabulous. The Foundry/Bar was fun the entertainment awesome!

Review collected in partnership with this hotel

Helpful?
Thank 145marshat
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for referring to us as "Greatest Hotel." We know that you have many lodging options in Downtown Chattanooga and appreciate that you chose our hotel. It sounds like you had a fantastic stay from the moment you arrived until the time left. It is great to know that you enjoyed every aspect of your stay including, but not... More 

Maryville, Tennessee
Level Contributor
110 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 October 2016

We truly enjoyed our stay at The Chattanoogan! Simple, Easy & Professional front desk staff upon check in. Wonderful, clean, Presidential Suite - spectacular view!! Highly recommend you stay in the suite. Breakfast was nice. Self parking is 8$ as compared to valet which runs 20$. The hotel is right downtown, but tucked away & safe! The tree lined driveway... More 

Helpful?
Thank TNtravles
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great that you enjoyed our hotel's location and appreciate that we are "tucked away" in the Southside of Chattanooga which offers many activities and some of the best local dining around. It sounds like you were able to enjoy the hotel and some of the amenities we have to offer. Thank you, for... More 

Long Beach, California
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 October 2016

I stayed here for a sales conference. Great location and perfect setting for a conference without having to leave the property. I would definitely recommend staying here for either business or pleasure. Friendly and helpful staff, very nice rooms and restaurants!

Helpful?
Thank Ken L
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to know that your conference was a success. Thank you, for the kind words about our team. We look forward to you staying with us again in the future. More 

Atlanta, Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 October 2016

This is our 2nd time staying at this property. Nice place. Helpful, friendly staff. Excellent bar and on-site restaurant- the staff helped get our food and drinks out quickly so we had plenty of time to walk to the concert we were in town to see. And after the show, the same bartender was kind enough to grab a late-night... More 

Helpful?
Thank erpm2002
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is nice to know that you enjoyed your second stay as much as your first. We appreciate not only the high praises of our team and restaurant but also the great tips to future guest about the area. We look forward to you staying with us again in the future. More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

My event was held at this hotel and the stay was wonderful. I did have to leave for anything. The staff was very pleasant and food was absolutely amazing and affordable. If I travel to Chatanooga again, I will definitely stay at the Chatanoogan.

Review collected in partnership with this hotel

Helpful?
1 Thank Melody T
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is such a thrill to hear of your "Awesome Experience" during your conference. It is nice to hear that your conference was successful and that based on your experience you would return. Next time, I hope you can stay a little longer so you have the opportunity to experience not only some of the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: $196 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
6 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Medina, Ohio
6 months ago
Baton Rouge, Louisiana

See all questions (6)

Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite was perfect for a family!”
 of 5 bubbles R3455VRlauram, 27 Nov 2016 | Read review
“On weekends the weddings and parties on ground floor are audible on the second floor”
  • Firepit in hotel's front garden
 of 5 bubbles DavidRamseyMartin, 27 Nov 2016 | Read review
“Ask for a room overlooking the city or Lookout Mountain”
 of 5 bubbles nancybM4815XF, 6 Nov 2016 | Read review
“Stay in The Presidential Suite, you'll love the view”
 of 5 bubbles TNtravles, 29 Oct 2016 | Read review
“ask for higher floor mountain view”
 of 5 bubbles barbaraw693, 7 Oct 2016 | Read review
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