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The Chattanoogan

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The Chattanoogan
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1,174 Reviews from our TripAdvisor Community

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Showing 1,164: English reviews
Louisville, Kentucky
Reviewed 23 January 2016

Had a very relaxing and comfortable stay here- were welcomed by the modern fireplaces in the lobby, our room was very clean and the whole property was updated and well-designed. Did not have any trouble with noise as some noted; we were on the 4th floor. The pool was clean, the water was a great temp and the hot tub...

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Helpful?
Thank sarapE8892JU
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write a review. It is a delight to read that you enjoyed a relaxing stay at the Chattanoogan hotel and that your experience could inspire a return visit in the future. There is a lot to like about our location and our city. We know you that you had a choice in hotels...

Birmingham, Alabama, United States
Reviewed 20 January 2016

Enjoyed our long weekend stay at the Chattanoogan. Convenient location near Warehouse row and the Choo-Choo, a block off the shuttle to the riverfront. Staff friendly and professional. Would have loved to visit the spa, but no massage appointments were available during our stay.

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Thank Andrea B
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are very happy that you enjoyed your stay with us; I appreciate the kind words about my Team. Providing Superb service is our goal every day every guest. I am glad you noticed the perks of our location. I apologize that our spa was unavailable for a treatment during your stay. It is always...

Atlanta, Georgia
Reviewed 19 January 2016

The staff is great at this hotel. They were all very friendly and helpful. The rooms were very comfortable with nice beds and a clean bathroom. It is also a great location with a good selection of restaurants and bars around the hotel. We didn't get a chance to use the spa, pool, or hot tub, but we did peak...

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Helpful?
Thank Brian N
TomCupo1, General Manager at The Chattanoogan, responded to this review

We cannot thank you enough for the review. We appreciate you taking the time to let us know about your stay at The Chattanoogan Hotel and for acknowledging our hard-working team members. We will be sharing your review with them and letting them know their quality service added positively to your experience. We hope we have the pleasure of welcoming...

Oak Ridge, Tennessee
Reviewed 18 January 2016

My wife and I had a wonderful weekend get away stay here. Very clean and comfortable. The staff was absolutely AMAZING! They always went above and beyond to be helpful and made our stay that much more enjoyable and relaxing. We also used the Spa services and they were OUTSTANDING! Macy was so courteous and helpful. The massage was wonderful....

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Helpful?
Thank Joseph T
TomCupo1, General Manager at The Chattanoogan, responded to this review

Your glowing review of The Chattanoogan Hotel just made our day! Thank you for taking the time to let us know about your stay. We are happy our associates in the spa took great care of you and you were able to relax and enjoy the weekend. We look forward to welcoming you back soon.

Reviewed 16 January 2016 via mobile

I have come here for years and been great now the new management is wanting to make u spend 20 bucks per couple to listen to the live music. This just started. We spend some and tip for good service but I like to go eat else where and come chill here. I buy a drink. You can't not have...

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Thank Crystal R
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. Upon further investigation it is my belief that there has been a miscommunication. It seems the issue was not that a certain dollar amount needed to be spent but that you cannot occupy a table for the evening and simply order water. It is my understanding you were asked to make a purchase; a specified...

Loudon, Tennessee
Reviewed 14 January 2016

Our room was nice, hotel staff wonderful and friendly. Beautiful large welcoming fireplace with comfortable seating to sit and meet people in lobby and fire pit outside. Breakfast buffet was good. Delicious assortment of fruits and made to order omelets. Bar was good. They were updating second floor so it was a bit strange walking to pool and jacuzzi and...

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2Thank suzz4
TomCupo1, General Manager at The Chattanoogan, responded to this review

While we are delighted that you found our hotel beautiful, it was disheartening to hear of the trouble you experienced regarding the Jacuzzi. Please accept our sincere apologies for any inconvenience and know that we will address this issue with our management team. Thank you for bringing it to our attention. We hope that we have an opportunity to welcome...

A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 13 January 2016 via mobile

We loved the Chattanoogan. Everything about our visit was perfect, except we only stayed for a day. The breakfast buffet was excellent and only $10 per person when we paid in advance. There was a fire pit right outside the bar so that smokers would be warm and wouldn't interfere with non-smokers. We will return.

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Thank A TripAdvisor Member
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your review. To know that you will return means a great deal to us. We are glad you enjoyed our amenities. Thank you, for your compliments on our breakfast. We look forward to getting to know you on future stays with us.

Chattanooga, Tennessee
Reviewed 7 January 2016

The management and the front desk employees are unrivaled here versus any other Chattanooga hotel. Housekeeping was respectful and prompt. It is a very safe hotel. It was a pleasure to stay for several nights in December.

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Thank Kurt P
TomCupo1, General Manager at The Chattanoogan, responded to this review

We are so pleased that our service, accommodations and team members exceeded your expectations. Our team is committed to ensuring that all our guests have the stay that you experienced. We appreciate you letting us know about your stay and we hope to welcome you back to The Chattanoogan Hotel soon.

Richmond, Virginia
Reviewed 6 January 2016

Fantastic food, great hotel, great spa. If you're willing to pay the price, you get exactly what you pay for and then some. We ate at the Chef's table at the Broad Street grill on a separate trip, and it was without question, the best meal my wife and I ever had. It's exceptionally good for an anniversary or other...

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Thank robertfI5891JN
TomCupo1, General Manager at The Chattanoogan, responded to this review

We cannot thank you enough for the wonderful review! We appreciate you taking the time to let us know about your stay at The Chattanoogan Hotel. Thank you, for acknowledging The Chef's table and the wonderful meal as well as other amenities we provide. We will be sharing your review with them and letting them know their quality service added...

Mechanicsburg, Pennsylvania
Reviewed 6 January 2016

Awesome hotel with valet parking, high quality throughout, amazing buffets at a low price. You can easily walk to some attractions and some great local restaurants. The rooms were clean and spacious. Plenty of staff to take good care of you. Would highly recommend to get a real feel of the city.

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Thank frank p
TomCupo1, General Manager at The Chattanoogan, responded to this review

Your glowing review of the hotel just made our day! Thank you for taking the time to let us know about your stay. We are happy our associates took great care of you and you enjoyed the convenience of our location. We look forward to welcoming you back to The Chattanoogan hotel soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: $237 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
7 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Atlanta
1 month ago
Medina, Ohio
8 months ago

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Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was a little warm that night, we had to turn the thermostats fan from "auto to "on" to cool the room down some. Other than that, the room experience was great. Soft comfortable beds and very clean room throughout. We stayed on the 4th floor.”
 of 5 bubbles brandont510, 16 Feb 2017 | Read review
“Floor 4 was very quiet”
 of 5 bubbles rivergirl25, 1 Feb 2017 | Read review
“try to get a room on 4th or 5th floor overlooking downtown”
 of 5 bubbles carolyng936, 31 Jan 2017 | Read review
“Get the buffet breakfast voucher when you check in, for an extra $10. It's well worth the money to have a chef make you an omlette. Great selection ”
 of 5 bubbles 53maryr, 23 Jan 2017 | Read review
“Ask for courtyard view.”
 of 5 bubbles missyblester, 16 Jan 2017 | Read review
5 of 5