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The Chattanoogan

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The Chattanoogan
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1,193 Reviews from our TripAdvisor Community

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Showing 1,183: English reviews
Cullman, Alabama
Reviewed 5 February 2016

The people at the front desk and the valets were some of the friendliest people I have ever encountered. They were amazing. The rooms were very clean. The hotel looks amazing. The grounds were very clean. I did have a couple of issues. The first issue is a catch 22: the floor I stayed on was freshly remodelled and the...

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Helpful?
Thank dsponder
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for taking the time to write such a lovely review of The Chattanoogan Hotel. Our team strives to offer top quality accommodations, facilities, and service. While we are happy that you have found our accommodations top notch, we do regret that we failed to impress you with our breakfast buffet. This is not the experience our food and...

Tennessee
Reviewed 1 February 2016

We booked an overnight room for a parent's night out. All of the suites were already reserved, so we got a room with a standard king-sized. It was one of the "recently renovated" ones on the 4th floor. It was clean, roomy, the bed was nice, everything worked. All of the staff with whom we came into contact were pleasant...

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Helpful?
Thank Family_JL
TomCupo1, General Manager at The Chattanoogan, responded to this review

To read that you completely enjoyed your visit to The Chattanoogan Hotel from the moment you arrived in town to when you departed means a great deal to us! We’re delighted our staff provided friendly service, thank you for your review. We can’t wait to welcome you back!

Oneonta, Alabama
Reviewed 1 February 2016 via mobile

Booked our room in booking.com. Had a small problem with the reservation but the problem was with booking.com. The hotel was quick to take care of it, apologized for the inconvenience, and gave us two complimentary breakfast for each day. Their breakfast buffet was outstanding. On the second day we missed the breakfast so they changed our breakfast to the...

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Helpful?
Thank afskycop
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. I am glad to hear that we were able to resolve your reservation issue quickly and efficiently and that it did not affect your entire stay. I am glad you were able to experience our award winning Sunday Brunch. It is a must if you stay during the weekend. There is so much to like...

Nashville, Tennessee
Reviewed 1 February 2016

As we stay here frequently, this hotel does not disappoint. The facilities are beautifully and aesthetical in design and function. My husband said the bed was perfect for his back, but for me you have to like a firm mattress. All staff will fulfill any requests and answer any questions without pause or waiting. I would especially like to give...

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Helpful?
Thank Patty L
TomCupo1, General Manager at The Chattanoogan, responded to this review

It is always a thrill for us to welcome back returning guests to The Chattanoogan Hotel. Thank you, for your review and for acknowledging our hard-working team.Thank you, for taking the time to recognize Shayla. We will be sure to share this review with our entire team so that they know their quality service added positively to your experience. We...

Dalton, Georgia
Reviewed 27 January 2016

The Chattanoogan Hotel is truly the finest place to stay in Chattanooga.My wife and I recently stayed here on a cold and snowy weekend.The staff and service here are Amazing!The valet attendents are very friendly and efficient.The front desk staff is over the top,they go beyond normal service to accomodate your every wish.The huge welcoming fireplace in the lobby, and...

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Helpful?
Thank Mike S
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for referring to The Chattanoogan Hotel as "the finest place to stay in Chattanooga." We are so pleased that our service, accommodations, and location exceeded your expectations. Our team is committed to ensuring that all our guests have the stay that is memorable. They strive to offer top quality accommodations, facilities, and service. We appreciate you letting us...

Fort Wayne, Indiana
Reviewed 26 January 2016

I was looking for a good stopping point on the way home from Florida and found the Chattanoogan. I am so glad that I did. The price was completely fair, they allowed express check in over the phone so all I had to do is provide a cc upon arrival, and we were straight up to our room. On a...

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1Thank Atrainwhat
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for the glowing review. To know that your experience will inspire a future stay is one of the highest compliments. Please be sure to sign up for our new Loyalty Rewards Program to receive special discounts and savings. We are glad that you found our location, accommodations, and amenities pleasing. We look forward to getting to know you...

Cleveland, Tennessee
Reviewed 25 January 2016

My wife and I stayed at the Chattanoogan for her birthday for one night. We live close to Chattanooga and chose to spend her birthday in this wonderful city. We chose the Chattanoogan based on price and I had visited here before for a dinner. It was a beautiful snowy evening and the hotel was very warm with a fireplace...

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Helpful?
Thank Coby G
TomCupo1, General Manager at The Chattanoogan, responded to this review

A belated "Happy Birthday!" Thank you, for choosing our hotel for such an important life event. Thank you, for recognizing a few of our team members. It's always the highest compliment when a guest remembers their name and is willing to take the time to mention them in a review. It was our pleasure to welcome you and your wife...

Asheville, North Carolina
Reviewed 25 January 2016

The staff were very welcoming and parking was a breeze. The facility was very nice and accommodating to any need you may have. The on-site restaurant was very nice and the food excellent. There were also many restaurants with-in walking distance.

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Thank dino148
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for taking the time to let us know about your stay. We are happy our associates took great care of you and that you enjoyed dining in The Broad Street Grille. We look forward to welcoming you back to The Chattanoogan Hotel soon.

Atlanta, Georgia
Reviewed 24 January 2016

Friendly staff made for a great stay! A comfortable bed and clean room, with a great location made for a wonderful stay. Initially, I wanted to earn points by staying another hotel, but we were quite pleased with this little gem. The next time we stay, I'd like to visit the spa.

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Helpful?
Thank SunGoddess96212
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review on The Chattanoogan Hotel and for taking the time to let us know about your stay. We are happy our associates took great care of you. On your next visit, you should book spa appointments. The Chattanoogan Spa (located on the 2nd floor) has many options and amenities to chose from that are sure to...

Louisville, Kentucky
Reviewed 23 January 2016

Had a very relaxing and comfortable stay here- were welcomed by the modern fireplaces in the lobby, our room was very clean and the whole property was updated and well-designed. Did not have any trouble with noise as some noted; we were on the 4th floor. The pool was clean, the water was a great temp and the hot tub...

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Thank sarapE8892JU
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write a review. It is a delight to read that you enjoyed a relaxing stay at the Chattanoogan hotel and that your experience could inspire a return visit in the future. There is a lot to like about our location and our city. We know you that you had a choice in hotels...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: $232 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
8 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Milton, Georgia
13 days ago
Atlanta
2 months ago

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Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful place. Cold shower will ruin your day. ”
 of 5 bubbles 522lesb, 27 Mar 2017 | Read review
“It's a large hotel that accomadates conferences etc. If it's important to you and family, might consider looking into rooms closer to the pool and spa on the second floor.”
 of 5 bubbles Vizsla66, 28 Feb 2017 | Read review
“only one elevator was working on Saturday, water damage on the night stand, wall paper peeling in the bathroom, sink drained very slow. staff was good, but it looks like no one cares about the upkeep of the rooms.”
 of 5 bubbles joebE2949LL, 28 Feb 2017 | Read review
“The room was a little warm that night, we had to turn the thermostats fan from "auto to "on" to cool the room down some. Other than that, the room experience was great. Soft comfortable beds and very clean room throughout. We stayed on the 4th floor.”
 of 5 bubbles brandont510, 16 Feb 2017 | Read review
“Floor 4 was very quiet”
 of 5 bubbles rivergirl25, 1 Feb 2017 | Read review
5 of 5