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Chattanooga Marriott Downtown

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Chattanooga Marriott Downtown
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877 Reviews from our TripAdvisor Community

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Showing 869: English reviews
Cincinnati, Ohio
Reviewed 3 days ago NEW

Enjoyed the stay at this hotel I book rooms and when I called a male on the line for some insane reason did not offer me the discount rates the wedding party had secured. I made the reservation anyway and when I arrived to check in, the 2 female (short blonde, short Asian) ladies at the front desk were the...

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Helpful?
Thank Hickoryview
Reviewed 1 week ago via mobile

We had a marvelous stay in Marriot Hotel Downtown Tennesse.Nice interiors,we liked our room,front desk staff are very approachable esp Roselle,she was always smiling and very helpful,great customer service! We had excellent dining experience too, our family like Trice. We stayed in the hotel for 5 days,we never had any problem.very satisfied.everybody seems so nice.

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Thank Tiffitti
San Francisco, California
Reviewed 1 week ago

This is one of those Marriott Hotels where the team members and every employee is sooooo incredibly nice, that I can't help but wonder how amazing the experience would be if those employees were given a nicer hotel to work with? This hotel is in desperate need of renovations with dated rooms, mold in the showers, bad carpet, and ceilings....

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Helpful?
Thank Robert D
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Robert D Thank you for your feedback regarding your recent stay with us. It's great to see your comments regarding our staff service and location. I am sorry for some of the issues that you mention with regard to the building itself and will follow up on those comments as well. Thanks again for your business and we hope...

Chattanooga, Tennessee
Reviewed 1 week ago

I've stayed here several times. They have a great staff and every single person on the staff seems very eager to please. Last night in the lobby, they had a young lady offering glasses of some kind of drink for free (I think wine) and there was a table full of goodies (cookies, etc.). The property is well situated and...

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Helpful?
Thank BillVol
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi BillVol Thanks so much for your review. We recognized Joshua earlier this week based upon your experience. We really appreciate that you took the time to let us know and we do hope to see you here again soon. Thanks again. Tom Underwood General Manager Chattanooga Marriott Downtown

LaGrange, Georgia
Reviewed 2 weeks ago

Great Location and out dated. Gold and silver fixtures in the bathrooms, really small rooms (Days Inn), and worn out rusted fixtures. Location is great but, do yourself a favor and stay at a newer hotel closer to the attractions, Hampton Inn, Courtyard, , Residence Inn, you will be glad you did. This hotel your just paying for the name....

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Helpful?
Thank kevin t
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi kevin t Thank you for your feedback regarding your recent stay with us. I am sorry that we didn't leave you with a better impression of our hotel, but am glad to see that you enjoyed the location. We appreciate your constructive feedback and will use it. Thanks again and we hope that you'll keep us in mind if...

Ormond Beach, Florida
Reviewed 3 weeks ago via mobile

Really nice hotel in the heart of the city close to all major attractions. The rooms were very clean. The restaurant was great and the lounge bar was great as well. Nice pool and exercise room as well. We would definitely stay here again!

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Helpful?
Thank Jennifer O
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Jennifer O Thank you for your review. We appreciate your business and hope to see you again soon. Thanks again! Tom Underwood General Manager Chattanooga Marriott Downtown

Houston, Texas
Reviewed 4 weeks ago

Stayed here for a conference in October '16. You can walk to convention center without going outside. Hotel is fine, nothing outstanding or bad about it really. My room was a decent size, mattress was great, bathroom was SMALL - When opening the door it came within an inch of the toilet.... so, you would have to step into the...

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Thank M
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi M Thank you for taking the time to share your experience. We appreciate your business and I'm glad to see that you enjoyed your stay. We look forward to seeing you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

Windermere, Florida
Reviewed 4 weeks ago

We have stayed here for the past 2 years. From the sales department to the front desk, to the catering, to even the bellman, customer service is AMAZING! I have never had a problem with any of them and they are very accommodating to our needs.

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Thank shoptake2
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi shoptake2 Thank you for your 5-star review. We appreciate your business and we hope to see you again soon. Thanks again! Tom Underwood General Manager Chattanooga Marriott Downtown

Chicago, Illinois
Reviewed 4 weeks ago

I didn't book this hotel, we were part of a big group. Nor did I pick up the keys so cannot say why there seemed to be a mix up with some of the rooms. Three were meant to be sharing a room with a king bed and a pull out. However in 2 of the rooms there were no...

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Helpful?
Thank jazzyart
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi jazzyart Thank you for your feedback. Without specifics on your reservation name/date, it is difficult to research the reservation issue that you mention. There is a difference between a "room type guarantee" and a "room type request". I'm not sure if that was part of this reservation issue/confusion or not. I do apologize that your stay was not a...

Reviewed 28 October 2016 via mobile

When me and girlfriend came into the Marriott hotel the atmosphere felt relaxing and comfortable. The people at the front desk were very nice to talk to and gave a happy exciting feeling coming to the Marriott. The kick lounge the food was Delicious and the atmosphere was calming and waitress was very nice too. I especially want to say...

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Helpful?
Thank John M
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi John M Thank you for taking the time to share your feedback. I will make sure that we recognize Matt for his service to you and your girlfriend. We hope that you come back soon and see us again. Tom Underwood General Manager Chattanooga Marriott Downtown

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Terrace Grille
The Terrace Grille
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Downtown Chattanooga, the Chattanooga Marriott Downtown is within walking distance to the Tennessee Aquarium, IMAX 3-D Theatre, Creative Discovery Museum, and nearby the Chattanooga Regional History Museum University of Tennessee at Chattanooga and AT&T Field. The Chattanooga Marriott has an indoor pool and seasonal outdoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3-star property include a 24-hour business center, flexible meeting rooms, and audio-visual equipment. Dining options at this business-friendly hotel include a restaurant, a coffee shop/cafe, and a bar/lounge. The staff provides concierge services, wedding services, and event catering. Additional amenities include a seasonal outdoor pool, 24 hour fitness facility, and gift shops/newsstands. Guests have access to a roundtrip airport shuttle and onsite covered parking is available.All rooms have beautiful city or mountain views. The 343 air-conditioned guestrooms at Chattanooga Marriott Downtown include coffee/tea makers and hair dryers, wireless high-speed Internet access (surcharge applies),and 32-inch LCD televisions equipped with premium satellite channels. All accommodations provide ergonomic chairs and phones with voice mail. Bathrooms offer shower/tub combinations and complimentary toiletries. Additional amenities include an iron and ironing board and clock radios. In addition, amenities available on request include refrigerators, a turndown service, and hypo-allergenic bedding and daily housekeeping service. Plan your next stay in Chattanooga at the Marriott Downtown. ... more   less 

Additional Information about Chattanooga Marriott Downtown

Address: 2 Carter Plz, Chattanooga, TN 37402-5032 (Formerly Chattanooga Marriott at the Convention Center)
Region: United States > Tennessee > Chattanooga
Price Range: $213 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chattanooga Marriott Downtown 3.5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Chattanooga Marriott At The Hotel Chattanooga
Chattanooga Marriott At Hotel
Marriott Chattanooga
Hotel Style:
#14 Business Hotel in Chattanooga
#17 Romantic Hotel in Chattanooga
#19 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Chattanooga Marriott Downtown staff and other travellers.
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Questions? Get answers from Chattanooga Marriott Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to find an updated room?”
 of 5 bubbles 451kevint, 22 Nov 2016 | Read review
“If you don't need an adjoining room, I would suggest not getting one, they tend to be a little more noisy”
 of 5 bubbles shoptake2, 7 Nov 2016 | Read review
“All rooms seem pretty standard”
 of 5 bubbles jazzyart, 6 Nov 2016 | Read review
“high level for a view”
 of 5 bubbles drjen32404, 15 Sep 2016 | Read review
“We stayed on the 11th floor with a great view and no noise”
 of 5 bubbles mchoggard, 7 Sep 2016 | Read review
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