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Chattanooga Marriott Downtown

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Chattanooga Marriott Downtown
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902 Reviews from our TripAdvisor Community

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There are newer reviews for Chattanooga Marriott Downtown
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Showing 894: English reviews
Memphis, Tennessee
Reviewed 4 weeks ago via mobile

Stayed here during a business trip for 3 nights. The hotel is in a great location downtown. Close to shops and restaurants. The staff was very friendly. The room was really clean. The bathroom was on the small size, but it worked for me. The bar was nice. They had a full bar and you could order food, that was...

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Helpful?
Thank sherita1
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi sherita1 Thank you for your review. We are glad that you enjoyed your stay recently. Thank you for your business and we hope to see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

West Jefferson, NC
Reviewed 4 weeks ago

The staff that I saw and spoke to were wonderful and used the expected and typical language ("My pleasure." "How can I help?" "Thanks for calling the front desk. How can I serve you?" etc.) . But, what happened with how they performed their task....well, when you pay $129 a night, you'd expect more. So here goes: 1. Upon arrival,...

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Helpful?
Thank Doc A
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Doc A Thank you for your detailed feedback of your recent stay with us. We appreciate your comments and I will follow up with our team where appropriate. I sincerely apologize for the issues that you mention. We appreciate your business very much and again, my apologies for these opportunities that you mention. Tom Underwood General Manager

Minot, United States
Reviewed 13 January 2017

We only stayed one night but the room was very comfortable. The staff was also very friendly and helpful. I love staying at most of the Mariott's properties as they try to stay fairly modern and don't let things get too run down. Yes the outside does look a bit dated but that's because it IS an older building, a...

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Helpful?
1Thank Teasha W
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Teasha W Thank you for your feedback. It's great to see that you enjoyed your visit. We agree that we have several great restaurants in the area of the hotel, as well as our own in the hotel. Thanks again for your business and we hope to see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

Fort Lauderdale, Florida
Reviewed 4 January 2017

This Marriott seemed a little run down. Staff was friendly and it was clean. We slept well in the beds. We got an enlarged room but it only made it tough to see the TV from bed. I forgot my glasses but my vision isn't that bad, plus I don't believe in watching TV on Vacation. We stayed here during...

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Helpful?
Thank jessicaf1971
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi jessicaf1971 Thank you for staying with us during the recent holiday season. We appreciate your feedback very much and I will follow up on your specific comments. We do not have a hot tub and I apologize if you were under the impression that we did. I will share your comments regarding breakfast with our Chef and Restaurant Manager...

Charlotte, North Carolina
Reviewed 4 January 2017

This is a very good full service hotel that offers good food and drinks and very comfortable sleeping arrangements. It is strategically located adjacent to the Convention Center. Transportation is available to the downtown district via the free electric shuttle service. Once you arrive at the hotel, you can park your vehicle and not have to drive anywhere in the...

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Helpful?
Thank Rebecca C
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Rebecca C Than you for your review. We're glad that you enjoyed your stay with us. Please keep us in mind if you return to the area. Tom Underwood General Manager Chattanooga Marriott Downtown

Omaha, Nebraska, United States
Reviewed 4 January 2017

I stay here every year at Christmas while visiting family. What I've come to love, other than the top-of-the-line bedding (linens, pillows and mattresses are first rate!) is the friendliness of the staff. They are helpful and kind without being intrusive, and they make the stay pleasant. This year, new since my last trip in the summer, they had a...

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Helpful?
Thank Ashlee P
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Ashlee P Thank you for staying with us again this year, and for your review! We're glad that you enjoyed some of the food and beverage changes that we've made. I'll share your comments with our team. Thanks again and we hope to see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

Peoria, Illinois
Reviewed 30 December 2016 via mobile

We stayed for one night on the top concierge floor. After staying at Marriott hotels frequently I was expecting this hotel to be top notch. However, it was pretty mediocre. We had two rooms and one was supposed to be a king bed, but ended up having two double beds. The bathroom was cramped, the ceiling over the beds had...

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Helpful?
Thank oakenshieldswrath
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi oakenshieldswrath Thank you for your feedback regarding your recent stay with us. I am very sorry for the issues that you mention and I will follow up with our maintenance and housekeeping staff regarding these comments so that they are resolved. We appreciate your business and I am sorry that your experience was not up par. Tom Underwood General...

Knoxville, Tennessee
Reviewed 28 December 2016

Maybe the Chattanooga Marriott Downtown is even better when there's not a convention. Oh, sure, it can handle the crowds, the meetings, and events. But you may like it just as well or even better when there's not much going on. We go to Marriotts for the beds -- and these are top of the line from pillows to linens...

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Helpful?
Thank rusha_sams
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi rusha_sams Thank you for taking the time to provide positive feedback regarding your recent stay with us. We appreciate your time, and your business and hopefully we'll see you again soon. Happy Holidays! Tom Underwood General Manager Chattanooga Marriott Downtown

Nashville, Tennessee
Reviewed 27 December 2016

We stayed here the weekend of Dec 16 for a trail race on lookout mountain and one of our dear friend was racing her first 50 mile race during that race. We had came down and spoke to DK at the front desk just to inquire where we could purchase a bottle of champagne for our friend. Low and behold...

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Helpful?
Thank outdoorlover44
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi outdoorlover44 Thank you for staying with us during your recent event in Chattanooga. DK is often recognized by our guests for her level of service at the front desk. I will make sure that we recognize her efforts based on your specific feedback as well. Thanks again and we hope to see you again soon. Tom Underwood General Manager...

Annandale, New Jersey
Reviewed 26 December 2016

I was here during Christmas Eve and Day, the staff said there were only 20 guests. The staff was very friendly and helpful. The room for the most part was very clean, with the exception of a chicken wing bone in the bathroom waste basket. That aside, I enjoyed a wonderful brunch of poached eggs and and side of bacon....

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Helpful?
Thank Jimbo4uClinton_NJ
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Jimbo4yClinton_NJ Thank you for spending the holidays with us! Thank you for taking the time to share your 5-star experience with future Chattanooga-bound travelers as well. Please keep us in mind if you return to the area. Thanks again and Happy New Year! Tom Underwood General Manager Chattanooga Marriott Downtown

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Terrace Grille
The Terrace Grille
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Downtown Chattanooga, the Chattanooga Marriott Downtown is within walking distance to the Tennessee Aquarium, IMAX 3-D Theatre, Creative Discovery Museum, and nearby the Chattanooga Regional History Museum University of Tennessee at Chattanooga and AT&T Field. The Chattanooga Marriott has an indoor pool and seasonal outdoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3-star property include a 24-hour business center, flexible meeting rooms, and audio-visual equipment. Dining options at this business-friendly hotel include a restaurant, a coffee shop/cafe, and a bar/lounge. The staff provides concierge services, wedding services, and event catering. Additional amenities include a seasonal outdoor pool, 24 hour fitness facility, and gift shops/newsstands. Guests have access to a roundtrip airport shuttle and onsite covered parking is available.All rooms have beautiful city or mountain views. The 343 air-conditioned guestrooms at Chattanooga Marriott Downtown include coffee/tea makers and hair dryers, wireless high-speed Internet access (surcharge applies),and 32-inch LCD televisions equipped with premium satellite channels. All accommodations provide ergonomic chairs and phones with voice mail. Bathrooms offer shower/tub combinations and complimentary toiletries. Additional amenities include an iron and ironing board and clock radios. In addition, amenities available on request include refrigerators, a turndown service, and hypo-allergenic bedding and daily housekeeping service. Plan your next stay in Chattanooga at the Marriott Downtown. ... more   less 

Additional Information about Chattanooga Marriott Downtown

Address: 2 Carter Plaza, Chattanooga, TN 37402 (Formerly Chattanooga Marriott at the Convention Center)
Region: United States > Tennessee > Chattanooga
Price Range: $265 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chattanooga Marriott Downtown 3.5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Chattanooga Marriott At The Hotel Chattanooga
Chattanooga Marriott At Hotel
Marriott Chattanooga
Hotel Style:
#14 Business Hotel in Chattanooga
#17 Romantic Hotel in Chattanooga
#19 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Chattanooga Marriott Downtown staff and other travellers.
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Questions? Get answers from Chattanooga Marriott Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great”
 of 5 bubbles janices202, 7 Feb 2017 | Read review
“Top floors offer a beautiful view”
 of 5 bubbles teashaw2014, 13 Jan 2017 | Read review
“Lower floor as elevators seem quite slow when the hotel is booked for conventioneers”
 of 5 bubbles RebeccaC84, 4 Jan 2017 | Read review
“Try to choose a room on the end of a hall for less noise.”
 of 5 bubbles AshleeP_13, 4 Jan 2017 | Read review
“Ask for top floor if you like a view!”
 of 5 bubbles rusha_sams, 28 Dec 2016 | Read review
5 of 5