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MainStay Suites Fort Campbell

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68 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Fort Campbell
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Showing 68: English reviews
Reviewed 25 May 2015 via mobile

I just checked into this hotel 10 minutes ago. I am staying here for a week with 4 of us. I paid for a one bedroom room bc I am traveling with two infants whom I wanted to have a place of quietness. Upon checking in, I opened the door to a 200 sqft room. The bed is 1 foot...

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Helpful?
1Thank Heather W
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

Dear Heather, We apologize that we did not meet or exceed your expectations while staying at our hotel. I wish I had been aware of the problem while you were at the hotel, so that I could have possibly placed you in a larger room for the week that you were staying with us since you had the 2 babies...

Ottawa, Illinois
Reviewed 23 May 2015 via mobile

Many reviews (and the hotels.com website) suggest that this hotel offers a full hot breakfast. This is incorrect; only a Continental breakfast is available. Given that other hotels were comparably priced with a full breakfast, I am disappointed.

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Helpful?
2Thank ljhipes
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

We apologize that we did not meet or exceed your expectations while staying with us. It is a let down sometimes to our guest that the Choice Mainstay properties do not have a full breakfast like their other Choice brands have each morning. We appreciate you staying with us and your feedback and hope you will stay with us again...

Huntsville, Alabama
Reviewed 10 October 2014

Hotel is clean, looks nice, outdoor hot tub, indoor pool. My room (210) was nice, clean, the shower was great, plenty of water pressure. TV seemed to have only SDTV, no HD channels, lots of movie channels though. Hotel is close to everything, and no traffic noise that I noticed. Breakfast was pretty lame. Hot oatmeal, two types of cereal...

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5Thank Sam W
Reviewed 5 October 2014 via mobile

The hotel is nice and the staff is friendly. They accept pets and the rooms are spacious. The continental breakfast was nice and they make waffles for you. Walmart is next door to the hotel and some restaurants are within walking distance. Full fridge and a small stove was nice. The beds were uncomfortable and you could hear the springs...

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Helpful?
1Thank Greenmerc77
Scott P, Manager at MainStay Suites Fort Campbell, responded to this review

Greenmerc77, Thank you very much for the review of our hotel on Tripadvisor.com. We appreciate your feedback and I will be working with my entire staff on the items that you addressed. Also as a note we are working with ownership and will be replacing many of our beds in the building in the upcoming weeks. We all strive to...

Clarksville, Tennessee, United States
Reviewed 4 October 2014 via mobile

This place, is really the best, if you plan to stay for a few days.. Right next to Walmart and walking distance to restaurants, there's 2 other hotels that I would recommend here but for a long stay, this is better, it accepts pets.. Friendly staff, clean rooms, laundry and snack bar have regular decent prices, the breakfast is not...

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Helpful?
2Thank Fabi M
Scott P, Manager at MainStay Suites Fort Campbell, responded to this review

Fabi M, Thank you very much for taking the time to review our hotel on TripAdvisor.com. We appreciate the great feedback and hope that if you are returning to the Clarksville area in the future you will choose to stay with us again. We look forward to seeing you, in the future. Cordially, Scott Perry Director of Operations

Clarksville, Tennessee
Reviewed 13 September 2014 via mobile

Visited this hotel to secure rooms for my team, for our extended stay in Clarksville. Manager (Connie) was very helpful and assisted in providing rooms for all 7 of my folks. Happy team resilts in high production. Thanks for your help Connie

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Helpful?
1Thank MH60M
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

Mr. H. Thank you so much for your kind remarks. We really do appreciate all of the business that you have sent us. Hope to see you again on your next trip. Sincerely,

Reviewed 21 August 2014 via mobile

My husband and I were traveling from SC to KS. Midway through we decided to stop overnight. I am an employee for Choice Hotels in the town I live in, so I'm familiar with the brands. I enjoyed the deco in the lobby and breakfast areas. The night audit clerk had a few difficulties checking me in but managed to...

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Helpful?
Thank Yolanda M
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

Thank you so much for your kind remarks. We appreciate you staying with us and hope to see you again soon on your next visit. Sincerely,

Yorktown, Virginia
Reviewed 17 August 2014

We are currently still staying here. For such a military town they don't offer much in extended stay options. Well so far, my main gripe is that they really only clean your room after 7 days. They do a light cleaning on the 3rd and 5th days. That wouldn't be a big deal if the light cleaning was more than...

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Helpful?
2Thank Jordan757
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

Thank you so much for your feedback and your wonderful compliments of the staff. We are sorry that we did not meet or exceed your expectations during your stay. We do appreciate you staying with us and hope you will give us another change to exceed your expectations in the near future. Sincerely,

Miami, Florida
Reviewed 9 August 2014

This MainStay Suites is conveniently located off of Interstate 24. It is located near Walmart and several restaurants. The front desk staff was helpful. The air conditioning unit was not working when we checked into our room. Within two hours Maintenance replaced the unit and we had air conditioning in our room again. Although the hotel shows some wear and...

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Helpful?
1Thank rmartMiami_Florida
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

Thank you so much for your kind remarks. We appreciate you staying with us and hope to see you again soon on your next visit. Sincerely,

Deatsville, Alabama
Reviewed 9 July 2014 via mobile

The hotel staff was very friendly and the rooms were very clean. The room had a kitchenette with a full size fridge. The bathroom was very nice a the tub was a pretty nice size. They do have a free breakfast but it's only bagels and honey buns and fruit. The good thing is that it's walking distance to Walmart...

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Helpful?
1Thank 407Natasha
Connie E, General Manager at MainStay Suites Fort Campbell, responded to this review

Thank you so much for your kind remarks. We are working on improving our breakfast. We appreciate you staying with us and hope to see you again soon on your next visit. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our spacious and inviting guest rooms offer amenities like sofa sleepers, voice mail, curved shower rods, hair dryers, work desks, irons, ironing boards, pillow-top mattresses, flat-screen televisions, free expanded cable television with more than 70 channels, and feature fully equipped kitchens that include refrigerators with freezers, microwaves, dishwashers, two-burner cooktops, sinks, disposals, coffee makers with free coffee, cookware and utensils. Rooms also have work desks, irons and ironing boards. Handicap accessible rooms can be requested. ... more   less 

Additional Information about MainStay Suites Fort Campbell

Address: 115 Fairbrook Place, Clarksville, TN 37040
Region: United States > Tennessee > Clarksville
Price Range: $109 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Fort Campbell 2.5*
Number of rooms: 93
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Questions & Answers

Questions? Get answers from MainStay Suites Fort Campbell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay.”
 of 5 bubbles JohnV328, 9 Oct 2016 | Read review
“All rooms are equally quiet.”
 of 5 bubbles Tawna98467, 18 Jul 2015 | Read review
“If you have children ask for the 1st floor, if you really need quiet ask for a room on the 4th floor. They are pretty nice and will most likely accommodate.”
 of 5 bubbles Jordan757, 16 Aug 2014 | Read review
“Go to another hotel.”
 of 5 bubbles 838timm, 25 Aug 2013 | Read review
“We stayed on the third floor - higher numbers - it was great because it was close to the elevator and the floor was quiet.”
 of 5 bubbles 671tylerc, 9 Aug 2013 | Read review
5 of 5