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Towneplace Suites Cleveland

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Traveller (24)
Room & Suite (31)
Dining (27)
Overview
  • Excellent87%
  • Very good10%
  • Average0%
  • Poor0%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (29)
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Traveller rating
25
3
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LanguageEnglish
25
3
0
0
1
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All reviewsgreat amenitiesconvenient locationwould definitely stay here againfront deskdishwashertargetmattresstowelsbeds
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1 - 5 of 29 reviews
Reviewed 5 days ago via mobile

This was my first visit to Cleveland, TN. I did not book a room ahead of time but the staff got me a room and checked in super fast! The room was very nice and clean, very modern look and you can even rent out...More

Thank Shavonne B
Response from Monika P, Guest Relations Manager at Towneplace Suites ClevelandResponded 3 days ago

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and...More

Reviewed 1 week ago

This Marriott hotel in Cleveland was a great addition to the area. We are close to a few strip malls and a shopping mall. There are plenty of places to eat and things to do. We enjoyed how quiet the hotel was and how safe...More

Thank SettleDownNow
Response from Monika P, Front Office Manager at Towneplace Suites ClevelandResponded 1 week ago

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Cleveland TownPlace Suites. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope...More

Reviewed 3 weeks ago via mobile

While traveling back from New Jersey we decided to take the beautiful scenic route home through the mountains. I am so glad we were able to find this diamond in the proverbial rough. The hotel seems quite new and everything from the lobby to the...More

Thank Billie P
Response from Monika P, Front Office Manager at Towneplace Suites ClevelandResponded 2 weeks ago

Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am very happy to see that we were able to achieve that goal during your stay, and...More

Reviewed 26 June 2018 via mobile

Had the pleasure to stay at the new Towneplace Suites in Cleveland. Very nice property, friendly staff, and spacious rooms. Located close to shopping and dining. The front desk person Hannah, is very friendly and helpful with the local area. Will definitely return here as...More

1  Thank BAMATIDE
Response from Olivia O, General Manager at Towneplace Suites ClevelandResponded 26 June 2018

We are delighted to hear that your experience at the TownePlace Cleveland, TN. Was great. We I’ll share with our team on how GREAT Hannah was. We love to hear when our guest have an enjoyable stay and want to come back. Thank you for...More

Reviewed 26 June 2018 via mobile

The bathroom was dirty and there were no towels except for the dirty one on the sink. There was trash on the floor. I called front desk about not having towels and about the dirty bathroom. When they came up with towels, they said housekeeping...More

1  Thank Algianon J
Response from Olivia O, General Manager at Towneplace Suites ClevelandResponded 26 June 2018

I would like to apologize for the experience you received. This is unlike our service or cleanliness. I will share this with the staff. Thank you for staying with us, we hope to see you again.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Details
Price range
US$120 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Cleveland
#2 Trendy Hotel in Cleveland
#4 Charming Hotel in Cleveland
#5 Mid-range Hotel in Cleveland
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$120 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Cleveland
#2 Trendy Hotel in Cleveland
#4 Charming Hotel in Cleveland
#5 Mid-range Hotel in Cleveland
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (24)
Room & Suite (31)
Dining (27)
Questions & Answers
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Room Tips
"Get a first or second floor room if possible. The elevators are slow because they are newer."
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