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04/02/2018 05/02/2018
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    Douglas Inn & Suites

    2600 Westside Dr NW, Cleveland, TN 37312-3605
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    04/02/2018 05/02/2018
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     3 people have started booking this hotel
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    US$67
    US$65
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    Traveller (18)
    Room & Suite (26)
    Dining (1)
    Overview
    • Excellent48%
    • Very good29%
    • Average11%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “cracker barrel” (21 reviews)
    “room was clean” (21 reviews)
    “counter staff” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (160)
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    1 - 5 of 158 reviews

    Reviewed 6 days ago via mobile

    The service was phenomenal! From checking in to checking out, it was quick and easy! The staff was on point, they were very professional, courteous, and most important, very friendly! Laurie at the front desk, went above and beyond to see that my needs were...More

    Thank Chris M
    Response from Brandy C, Guest Relations Manager at Douglas Inn & SuitesResponded 4 days ago

    Dear Chris M, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are delighted to hear that you had a great stay and that you...More

    Reviewed 2 weeks ago

    We recently stayed at Douglas Inn for one night. The room was very comfortable and clean. Kathy at the front desk was very welcoming and helpful. She recommended a great place to have dinner. The breakfast was good. And the price was great for such...More

    Thank lynn-nicole1209
    Response from Tina M, Guest Relations Manager at Douglas Inn & SuitesResponded 2 weeks ago

    We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our breakfast and price. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to...More

    Reviewed 17 December 2017 via mobile

    Rachel, and the staff at Douglass inn were extremely nice and very helpful. If you’re in Cleveland, TN make sure you see my girl Rachel she’s the best! Very clean rooms, southern hospitality at its best here. WiFi was good and they even had a...More

    Thank Robert B
    Response from Brandy C, Guest Relations Manager at Douglas Inn & SuitesResponded 18 December 2017

    Robert B, I’m glad to know you had a blissful time with us! Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. We hope that your next visit will be...More

    Reviewed 14 December 2017

    After having stayed at a horrible hotel in Chattanooga, then a luxury hotel in Chattanooga (thanks to Erlanger Hospital)...we didn't know what to expect in Cleveland. My family was here because our dad was in the hospital in Chattanooga and then after he passed we...More

    Thank Tammy H
    Response from Brandy C, Guest Relations Manager at Douglas Inn & SuitesResponded 18 December 2017

    Tammy H, Thank you for taking the time to let us know how you enjoyed your stay of Douglas Inn & Suites Hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your...More

    Reviewed 2 December 2017 via mobile

    We decided to stay the night in Cleveland as we had been on the road a few hours. The hotel looked inviting so we decided to give it a try. The front clerk was so sweet - great customer service. The room was clean and...More

    Thank paulanjeff
    Response from Brandy C, Guest Relations Manager at Douglas Inn & SuitesResponded 5 December 2017

    paulanjeff, I’m glad to know you had a blissful time with us! Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. We would love to have you back and we...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$74 - US$90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, Orbitz, Cancelon, TripOnline SA and getaroom.com so you can book your Douglas Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Cleveland
    • Also Known As
    • Douglas Inn And Suites ,
    • Douglas Hotel Cleveland
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    Traveller (18)
    Room & Suite (26)
    Dining (1)
    Hotel & Grounds (28)
    Bathroom (3)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
    City Cafe Diner
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    Cracker Barrel
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    Nearby Attractions
    Cleveland Bradley County Greenway
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    1.52 km away
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    Ask a question
    Questions & Answers
    Judy B
    20 November 2017|
    AnswerShow all 2 answers
    Response from Patricia I | Reviewed this property |
    877-559-5579
    0
    Votes
    Room Tips
    "The back side is away from the main street and has the view of the Cracker Barrel."
    Read review
    "Choose second floor room"
    Read review
    "To choose a good room, go elsewhere"
    Read review
    "Many rooms, you can park outside your room"
    Read review
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