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Fairfield Inn & Suites Cleveland

222 reviews
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Traveller (15)
Room & Suite (19)
Dining (5)
Overview
  • Excellent57%
  • Very good30%
  • Average10%
  • Poor1%
  • Terrible2%
Travellers talk about
“stayed here”(26 reviews)
“front desk”(30 reviews)
“road noise”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Cleveland
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (222)Write a Review
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Traveller rating
122
67
23
4
6
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LanguageEnglish
122
67
23
4
6
Show reviews that mention
All reviewsstayed herefront deskroad noisesmall indoor poolking suitefootball gamefresh fruitclean hotelmorning breakfastfree breakfastgreat roomone night staywaffleswould stay here againlee universitybed was comfortablethe breakfast area
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71 - 75 of 222 reviews
Reviewed 15 June 2016

This was one of the cleanest rooms I have stayed in a long time. The staff was very friendly and the hot breakfast was very good. As we were having breakfast a couple of staff members come by to welcome us to Cleveland and asked...More

Review collected in partnership with this hotel
Thank bout76
Response from Ethan B, General Manager at Fairfield Inn & Suites ClevelandResponded 16 June 2016

Wow! Thank you bout76 for this great review. Our staff will be so happy to hear about your stay. I hope that the next time you are in Cleveland you will stay with us again. Sincerely, Ethan Beard GM

Reviewed 9 June 2016

Had a great stay. Easy location and access to lookout mountain (Rock city). Front desk associate recommended a great restaurant - Mt Vernon that was close to the hotel. Room was clean and the bed was very comfortable.

Review collected in partnership with this hotel
Thank David P
Response from Ethan B, General Manager at Fairfield Inn & Suites ClevelandResponded 9 June 2016

Thank you for taking the time out of your day to leave us a Review! I am so happy that you enjoyed your stay and hope you make it back soon!

Reviewed 12 May 2016

We stayed in a reasonably priced King room for 3 nights in April. The bed was comfortable and we slept well. The bathroom is barren with scratchy towels. OK for a quick shower. Laundry facilities were OK but only one washer and one dryer, so...More

Thank bcrisp2
Response from Ethan B, General Manager at Fairfield Inn & Suites ClevelandResponded 13 May 2016

Thank you for taking time out of your day to tell us about your stay. I was very happy to hear that you slept well at our hotel. I would love to get some more detail on your experience with our hotel. Please give me...More

Reviewed 9 May 2016

Fairfield Inn in Cleveland TN, is a very well kept hotel. Housekeeping does a awesome job at keeping the room clean. There was no maintenance issues. The lobby and exterior of the building is still like new. Located in a very nice part of town,...More

Thank gpear79272
Response from Ethan B, General Manager at Fairfield Inn & Suites ClevelandResponded 10 May 2016

Wow! Thank you so much for the wonderful comments about our property. I know my team here will be so happy to hear your kind words. It is very nice to hear you had no issues with your stay. I hope the next time you...More

Reviewed 7 May 2016 via mobile

Very nice place has a pool and computers breakfast and o so clean i like it here did not want to leave the beds are so soft that i slept in. The front desk is so nice and thankfull i recommend everyone stay hereMore

1  Thank Candace L
Response from Ethan B, General Manager at Fairfield Inn & Suites ClevelandResponded 10 May 2016

Thank you so much for taking the time to leave us a review. I shared your review with our team and they were so happy. It is also nice to hear that you got some great rest while you were with us. I did notice...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$106 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (15)
Room & Suite (19)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bowmantammy
3 January 2018|
Answer
Response from Ethan B | Property representative |
Thank you for your question! We accept all service animals at our property. We do not allow pets. If you have any other questions please call the front desk at 423-664-2501.
0
Votes
Randolph210
15 December 2017|
AnswerShow all 2 answers
Response from Ethan B | Property representative |
Good Afternoon, We do have adjoining rooms but, we only have five sets so we cannot guarantee them until the day of arrival. Please call the Front Desk at 423-664-2501 and we will be happy to help.
0
Votes
Room Tips
"Hotel is right off of interstate, so if minor road noise bothers you, please request room on opposite side of..."
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"Top floor is nice and quiet."
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"Recommend a higher floor away from the Interstate."
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"Rooms facing the parkling lot on the right side (as you enter) are quietest."
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