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Mountain View Inn

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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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Cincinnati, Ohio
Reviewed 2 weeks ago

First room we were shown wasn't even made up, second room had no wastebaskets. But we were desperate for a few hours of shut eye after spending the day at Atlanta's airport and finally deciding to drive back to Ohio; all hotel rooms in Chattanooga were booked. This was definitely a 'Shining' type of hotel in our view!

Thank jacobsenjoan
Reviewed 25 March 2017 via mobile

The worst service I have ever had!! The man at the front desk was rude and I didn't need that after almost 900 miles of driving today! The rooms were nasty, the bathroom had stains and soap scum all over. One of our beds had makeup " lipstick" all over the sheets! I would have slept in my car before...

Thank Anthony O
Cleveland, Tennessee
Reviewed 23 February 2017 via mobile

We came here with my husbands job about 9 months ago. We had planned on getting an apartment but I liked it here so much I never left. The grounds are always spotless and the cleanest pool I've ever seen. We have been treated so wonderful by all the staff. I think of them as family. I feel at home...

Thank chbowes1123
Reviewed 5 October 2016

We owned a cleaning business for 34 years so when we say the cleaning left a lot to be desired we are confident in what we say. //When we arrived and entered the office to sign in I noticed the only light was what the sun provided and if there was a light it wasn't much. Gave that low budget...

2Thank ron k
Reviewed 28 September 2016

I had a horrible experience with this hotel. A mouse chewed through one of our bags and this came as no surprise to the staff. The air conditioning was not working, the sheets were dirty, there was mouse poop in our room - the list could go on and on. Stay away!

1Thank Morgan V
Reviewed 27 August 2016 via mobile

Really great view from the top which is hands down the best feature. This is definitely not a high end hotel. They have extended stay in the back of the hotel which can occasionally cause problems and we saw the police there dealing with some situations while we were there. But if you aren't too high maintenance then this is...

Thank Tyler B
Natchez, Mississippi
Reviewed 1 August 2016 via mobile

Had booked 3 rooms. 1 with 2 Qns. Upon check in was told rm with the 2 Qns flooded and we're booked up except for another standard rm... we stayed w/promise we'd have 2 Queens next night. We asked for more towels said they were OUT until mornng! 4ppl(3 females) in room only 4 towels! Next morning front desk assured...

1Thank BonnieVines
Abbeville, South Carolina
Reviewed 8 July 2015

We stayed at the Mountain View Inn for a week during a stay in Cleveland on a mission trip; we had 3 adults an 9 high-school youth in our group. First off, as you pull into the parking lot you get an amazing view of the mountains; what a sight to wake up to in the mornings and for great...

3Thank Frank S
Memphis, Tennessee
Reviewed 19 June 2015 via mobile

Went to this on a business trip for training...this hotel needs condemned. The vents had visible mold in them, the carpet was worn and coming up with threads showing. The coffee pots in several rooms still had coffee residue in them. Just horrible.

9Thank Judy M
Brasstown, North Carolina
Reviewed 19 April 2015

Not only does this hotel have an amazing view at a great price, but the staff is so sweet. It could be a bit cleaner, but for the price what do you expect. The beds aren't comfy, but like I said, it won't stop us from staying again. My husband lost his knife in the sheets and the maid brought...

3Thank Tiffany S

49 photos of this hotel

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Hotel & Grounds (5)
Pool/Beach Area (2)
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View from Room (1)
Room/Suite (1)
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Management photos: Courtesy of the property manager

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View from Room (2)
Hotel & Grounds (10)
Dining (2)
Room/Suite (5)
Pool/Beach Area (1)
Other (3)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Breathtaking views of the Mountains of southeast TN. Fabulous restaurant-favorite of the locals. Clean Rooms, Friendly Staff, excellent location on I-75. ... more   less 

Additional Information about Mountain View Inn

Address: 2400 Executive Park NW, Cleveland, TN 37312-2753 (Formerly Holiday Inn)
Region: United States > Tennessee > Cleveland
Price Range: $106 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Mountain View Inn 2*
Number of rooms: 144
Reservation Options:
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Also Known As:
Mountain View Hotel Cleveland
Cleveland Holiday Inn
Holiday Inn Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Mountain View Inn staff and other travellers.
1 question
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East Stroudsburg, Pennsylvania
over a year ago

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Questions? Get answers from Mountain View Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view”
r0nkatz, 4 Oct 2016 | Read review
“Our rooms were on the main hall, nice and quiet, clean and comfy.”
849franks, 7 Jul 2015 | Read review
“2nd floor is the best view”
tiffanys497, 18 Apr 2015 | Read review
“I was told that inside rooms are a little warmer and have nicer TV's, and "view side" rooms have parking right in front of your room and a very nice view of the surrounding mountains.”
500annaw, 27 Jan 2015 | Read review
“Rooms facing the mountain view are my favorite! Rooms in the main entrance are larger and more upgraded.”
110angelaj, 24 Oct 2014 | Read review
5 of 5