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Hampton Inn Memphis Collierville

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Traveller (4)
Room & Suite (17)
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Overview
  • Excellent74%
  • Very good16%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(62 reviews)
“train noise”(10 reviews)
“memphis area”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Memphis Collierville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Memphis Collierville
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (630)
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Traveller rating
452
104
46
13
12
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LanguageEnglish
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452
104
46
13
12
Show reviews that mention
All reviewsfront desktrain noisememphis areasoccer tournamentgeneral managerthe hotel staffexcellent hotelgreat place to staylight sleeperbreakfast was excellenthotel staystaff was very friendlybreakfast staffmemphis colliervilleeach morningthe breakfast arearooms are clean
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1 - 5 of 627 reviews
Reviewed 4 days ago

Service is outstanding! Room was very comfortable and clean. Great location, close to places to eat and shop. We have stayed here several times and the staff is always outstanding. I would recommend staying here if in the area.

Thank imddeb
Response from Kaion M, Front Office Manager at Hampton Inn Memphis ColliervilleResponded 3 days ago

Thank you so much for the positive feedback. We try our best to keep a comfortable ,safe, and family oriented environment at our property. We are looking forward to seeing you again soon :)

Hotel's Favourite
Reviewed 3 March 2018

Very comfortable accommodations and very friendly and helpful staff. Was in an excellent location for our needs. The rooms were large and beds were very comfortable. Would for sure stay her again. It was also very clean!

Thank Louise J
Response from Kaion M, Front Office Manager at Hampton Inn Memphis ColliervilleResponded 14 March 2018

Thank you so much , we try extremely hard to please our guest in any way possible . We're looking forward to seeing you again soon . Take care :)

Reviewed 6 days ago

Hampton Inn Collierville is a nice hotel. I give it an excellent rating for cleanliness and service. did not partake of the complimentary breakfast, but it's a plus that they offer it.The only negative is I feel it is overpriced for the location.

Review collected in partnership with Hampton
Thank charlaparker
Response from Kaion M, Front Office Manager at Hampton Inn Memphis ColliervilleResponded 5 days ago

Thank you so much for the compliments and feed back , greatly appreciated. Oh, and our famous breakfast is in fact one of our greatest amenities. Be sure to indulge next visit. Hope to see you again soon :)

Reviewed 3 weeks ago

Horrible AC it didn’t work the 1st night so 2nd night changed rooms and all my things and again didn’t work. On top of being Hot and uncomfortable there is a train that runs every 2 1/2 - 3 hours. I didn’t want to move...More

Review collected in partnership with Hampton
Thank adambQ6514NW
Response from Kaion M, Front Office Manager at Hampton Inn Memphis ColliervilleResponded 1 week ago

We sincerely apologize about the inconvenience. We try our best to make each stay for every guest as pleasant as we possibly can. We are currently experiencing and change of weather/season , however, we are working to maintenance each and every HVAC system to be...More

Reviewed 9 April 2018

The room was gross. The sheets were dirty, the couch was so stained, the curtains had black stains, and I wouldn't walk on the carpet without shoes. I won't revisit this hotel, I'd rather drive extra.More

Review collected in partnership with Hampton
Thank Shawn D
Response from John-HiltonHelp, on behalf of management at Hampton Inn Memphis ColliervilleResponded 17 April 2018

Dear Shawn D, Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room, and we’re very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$130 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (4)
Room & Suite (17)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Kevin W
25 June 2017|
AnswerShow all 7 answers
Response from THICollierville | Property representative |
Yes, all of our room have refrigerators.
0
Votes
spotsgirl3
21 January 2015|
AnswerShow all 6 answers
Response from THICollierville | Property representative |
Dear Spotsgirl, I received your inquire about our pet policy and local amenities. Yes, we are excited to say we are "dog friendly" and would be happy to send you our full policy prior to your booking if you would like. In... More
0
Votes
28 June 2014|
Answer
Response from THICollierville | Property representative |
We would be happy to fulfill this special request for you. If I understand correctly, you would like two stuffed toy animals that look like toy poodles. The cost would be the purchase price of the toys plus 20%. We would... More
0
Votes
Room Tips
"Train track directly across the street of hotel"
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"Quiet, Quaint place and one Great for Families"
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"check in online"
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"Room 106 is right by the swimming pool----if you don't like a lot of pool & party noise, don't..."
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