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Hampton Inn Crossville

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Hampton Inn Crossville
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382 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Salem ky
Reviewed 3 days ago NEW

I was as lied too about when my money and boots was shipped to me I called two hours after departure and told desk lady I forgot some things and she was aware and told she would ship them to me with the adress I provided still have not received my belongings

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Helpful?
Thank 318coryp
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for your review. I personally apologize for the delay and mix-up concerning sending off you items to you. I have taken care of the matter, myself and you should be getting them shortly. Thank you again for the review.

Tracy, California
Reviewed 3 days ago NEW

Nice place. Good breakfast. Clean and staff was helpful. Would stay there again.We liked the bedding and coffee available downstairs 24 hours. First time there and our experience made us very comfortable.

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Helpful?
Thank V3027FDkeithm
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for your review. Feedback for our guests is very important to us. I am pleased to see that you were happy with your stay. We strive to make sure our guests are comfortable and satisfied. Thank you, again.

Stanley, Idaho
Reviewed 5 days ago NEW

When I drove in, the place most hotels give to handicapped parking was instead given to 'elite' card (or whatever they're called, which looked like airlines giving priority to people who pay more, and everyone else is second-best. But after I got inside, the checkin clerk was outstanding, the room was fine, the wifi was OK, the breakfast was OK.

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Helpful?
Thank KeithHruza
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for posting your review. I apologize for the confusion of the accessible parking, it is located just to the left of the front entrance. When you come again, will can certainly assist with anything you may need. Please feel free to ask, our service is always available. We wish you safe travels.

Saint Augustine, Florida
Reviewed 1 week ago

My family thoroughly enjoyed our time at the Hampton Inn Crossville. The team was very friendly and accommodating. Check in was easy and the breakfast was great. We will definitely return soon to this spot.

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Helpful?
Thank 186vickiw
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for your review. We do appreciate the feedback. Our goal is to make sure that you are happy with your stay. I'm glad we were able to meet or exceed your expectations. We look forward to having you stay with us again.

Johnson City, Texas
Reviewed 2 weeks ago

This was a last minute trip to attend a family funeral. After a red eye flight I arrived exhausted and was given my room early. Great place, clean, safe, quiet. Staff are so helpful and friendly. Cookies!

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Thank Faircloth
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for your review. I am pleased to see that we met your expectations. We are sorry for your loss. We hope to see you again for a happier occasion. Safe travels.

Dupont, Washington
Reviewed 3 weeks ago

I have stayed in a lot of HILTON hotels, this one I will not be coming back to. For the price of the rooms, you would think that the beds are up to par, the outdated shower doors wouldn't be falling off of the tracks, the toilet wouldn't be leaking on the floor, and the paint wouldn't be peeling in...

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Helpful?
Thank Mike S
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for posting your review. I sincerely apologize for your experience here and we are working very hard to remedy all the conditions you mentioned. we take all feedback from our guests extremely seriously, and then remedy all deficiencies. Thank you again for your feed back.

Bowie
Reviewed 4 weeks ago

Came to the area to look for a new home as I will be retiring sometime next year. Hotel was clean and quiet and in a good location to do this. i live in the Washington, DC area...so this locale is a real shock, in a good way.

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Helpful?
Thank Warren P
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for posting your review. We always appreciate the feedback. I am pleased to see that we met and exceeded your expectations. This is a great area to retire. Great weather, golf and other outdoor activities. We hope to see you again.

Chattanooga, Tennessee
Reviewed 12 December 2016

This was a late reservation as we had a sudden death I. The family. We booked this hotel through the Hilton honors hotel app. I called the hotel to let them know we would be arriving late. When we arrived they had a sympathy card in a basket of goodies waiting for us. In addition our room was warmed up...

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Thank kbcabc1
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the kind review. Our condolences to you and your family. I am happy to see that you were pleased with your stay. We make it our goal to ensure that you are comfortable while staying with us. We do hope to see you again, hopefully for a happier occasion.

Pensacola, Florida
Reviewed 10 December 2016

Very quiet but yet next to the interstate. very convenient. Great fresh baked cookies throughout the day and the breakfast was above normal. will definitely stay again. good food right across the road.

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Helpful?
Thank michael m
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for your review. We enjoy hearing back from our guests, it is always appreciated. We value all our guests, and having a guest label us as a "Great Place" is an honor. It means we have done our job. Thank you, again and safe travels.

Knoxville TN, United States
Reviewed 5 December 2016

Did a double header - afternoon play and evening concert - at the CC Playhouse and spent the night in Crossville instead of a late night drive back to Knoxville. It was a very good plan. This Hampton turned out to be an excellent choice for an overnight in Crossville TN.

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Helpful?
Thank John H
csvtn, General Manager at Hampton Inn Crossville, responded to this review

Thank you for the nice review. We appreciate the feedback. I'm very glad we could help and make your outing easier, and more enjoyable. The Cumberland County Playhouse is truly and treasure to have in our area. I trust that the performances were excellent. We hope to see you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Crossville

Address: 64 Hospitality Drive, Crossville, TN 38555
Region: United States > Tennessee > Crossville
Price Range: $160 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Crossville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn Crossville Hotel Crossville
Crossville Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Crossville staff and other travellers.
3 questions
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minneapolis
8 months ago

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Questions? Get answers from Hampton Inn Crossville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try another nearby hotel”
 of 5 bubbles pickyvol, 21 Nov 2016 | Read review
“Even-numbered rooms face away from I-40 if you are concerned about freeway noise”
 of 5 bubbles hotelreviewer333, 18 Nov 2016 | Read review
“We stayed on the first floor making everything convenient, and we loved it.”
 of 5 bubbles SandraR224, 21 Sep 2016 | Read review
“Get a room on the side that doesn't face I-40 which could be noisy .”
 of 5 bubbles 752charlesl, 4 Sep 2016 | Read review
“pick a room on the opposite side of the 40 freeway.”
 of 5 bubbles monicafF6163VJ, 25 Jul 2016 | Read review
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