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Comfort Suites

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239 Reviews from our TripAdvisor Community

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Showing 238: English reviews
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Clinton, New Jersey
Reviewed yesterday NEW

Such a nice stay; we were touring Fairfield Glade for a retirement move and stayed at this hotel a few days; front desk person, Linda, is GREAT..and others as well. Shared information about the area and helped to make us feel at home. Room was clean, comfortable beds and pillows and quiet. Small exercise room; decent breakfast. Coffee, tea, and...

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Helpful?
Thank pat b
Virginia Beach
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Great place to stay! Clean quiet safe. Most respectful. On of the nicest places I've stayed!! Accomodations could not have been better!. Breakfast included such a variety to choose from. I've traveled for many years and Comfort Inn continues to remain atop my list of places to stay when traveling. I highly recommend it for those traveling alone that seek...

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Thank Janice Y
About Hotel's Favourite Review
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....

HAWTHORNE, CA
Reviewed 3 weeks ago

The room was excellent and the staff were very helpful. We asked for directions and was given a map with detailed instructions. Food in the morning was very good and had a good variety of food. The swimming pool was inside and easy to get to.

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Helpful?
Thank JFrog104
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your review - we are so pleased you enjoyed your stay with us, it is always our intention to exceed our guests expectations and I am delighted we were able to do that for you. Please come back and see us and we will have the fresh baked cookies and coffee waiting for you. Kind...

Goldfield, Iowa
Reviewed 4 weeks ago

We had been in the area on business and the company we were working with, made a mistake in our reservations - BUT the Manager(Sue) fixed the problem herself and did not charge us extra and in fact gave us a discount because of the mistakes. It was not Comfort Suites mistake, but the company we were working with -...

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Helpful?
Thank Patricia U
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Pat, Thank you for taking the time to review your recent stay at our hotel. I am so pleased I was able to help with your recent reservation issues, we always want to provide excellant accomodations and staff support to ensure you have a fantastic stay with us. It is always a pleasure to receive positive feedback. Thank you...

Reviewed 4 weeks ago via mobile

We are staying here right now and this room is awesome! Very clean and so much room! We will definitely be back!! The staff was very nice also! I can't wait to try their breakfast in the morning! Thanks!

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Helpful?
Thank Sheila S
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It...

Reviewed 19 January 2017 via mobile

We stayed at this hotel for New Years eve and we were very satisfied with the rooms and treats the staff gave us for the occasion. Honestly this motel would have received a higher rating if it was not for the rude 3rd shift desk clerk. I asked her for a blanket and sheet set for the pullout couch, to...

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Helpful?
Thank Critiquecritic10
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderfully kind review, we are thrilled you had such a good stay with us, we always try to exceed our guests expectations and i am pleased overall we were able to do that. I am concerned your need for a blanket was not addressed straight away, we have plenty in our laundry room and...

Reviewed 18 January 2017 via mobile

Everyone we have met in the Crossville area have been very warm and welcoming. But I can't say enough good things about the people I met at Comfort Suites. People went out of their way to make our stay a good experience. We initially booked the hotel thru Hotels.com, and they of course got the date wrong and I didn't...

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Helpful?
Thank Linda M
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review - we always want our guests to leave with a positive experience and I'm thrilled Linda was able to help you with your reservation. Please come back and see us and if possible just give the hotel a call directly that way you will not have issues with your reservation and we...

King George, Virginia
Reviewed 15 January 2017

I was returning from Texas going to Va and stopped for the night. There was a snow storm that had just passed through and they were able to put us up. Room was very nice and clean, and the receptionist (Linda) was very helpful and friendly. We were only there 1 night to catch some sleep, but I would stay...

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Helpful?
Thank vaman1949
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with Linda and our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...

Reviewed 13 January 2017

Very impressed with all the staff we encountered. Very friendly, helpful and courteous. In particular Stephanie when we checked in, Barbara at breakfast in the morning & Dennise when we checked out. I would further comment on Barbara. The dining are was very clean and very well organized. We were also impressed overall with the facility.

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Helpful?
Thank John P
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much, what an awesome review, we are so pleased you had such a good stay with us. I am particulaly proud and pleased that our new hire Front Desk agent Stephanie was helpful to you - all of my staff do an amazing job and I will ensure all of the staff mentioned will get a Personal...

Lake Mary, Florida
Reviewed 1 January 2017

We've stayed here twice for a yearly event in June. Many in our group stay there and they have a great commons area to fellowship. The breakfast is great. The staff are friendly and helpful. The rooms are spacious and beds very comfortable with lots of amenities.

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Helpful?
Thank SeptemberSong906
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to newly renovated Crossville Comfort Suites. We are located at exit 322 off Interstate 40 in the golf capital of Tennessee, home of 4 championship golf courses. Our spacious Guest Suites give you plenty of room to work and relax and are tastefully designed, we recently refurbished our complete hotel. For business or pleasure enjoy our Award Winning hospitality. All Comfort Suites are smoke free. We offer:- Complimentary wireless high speed internet access, Free local calls, In room coffee maker, refrigerator and microwave, Hair dryer, iron and ironing board,Vending Machines on all 3 floors, Business Center, Market Place, Fitness Center, Indoor heated pool and hot tub, Luxury Presidential suites are available, Free Your Morning Breakfast, Laundry facilities are also located on the property. ... more   less 

Additional Information about Comfort Suites

Address: 2581 East 1st Street, (I-40, Exit 322), Crossville, TN 38555
Region: United States > Tennessee > Crossville
Price Range: $135 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Suites Crossville
Crossville Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
4 questions
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Durham, North Carolina
7 months ago
sevierville
over a year ago

See all questions (4)

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are very nice and quiet, just tell the staff what you what and they will do it...”
 of 5 bubbles PatriciaU995, 28 Feb 2017 | Read review
“Very Comfortable, friendly staff”
 of 5 bubbles X1355AYjohnp, 12 Jan 2017 | Read review
“We stayed away from the elevators, but this place has obviously been renovated with very modern items.”
 of 5 bubbles 457RobertH, 18 Dec 2016 | Read review
“Had first floor and there was no noise from outside or inside.”
 of 5 bubbles cindyl0451, 1 Nov 2016 | Read review
“Room was very quiet. We were on 3rd floor.....room 321”
 of 5 bubbles 559junew, 8 Oct 2016 | Read review
5 of 5