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Fairfield Inn & Suites Knoxville West

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Traveller (85)
Room & Suite (39)
Dining (9)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“turkey creek”(19 reviews)
“front desk”(27 reviews)
“newer property”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Knoxville West
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Fairfield Inn & Suites Knoxville West
Special Offer: Member Rates
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (228)
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226 results
Traveller rating
168
45
9
1
3
Traveller type
Time of year
LanguageEnglish
168
45
9
1
3
Show reviews that mention
All reviewsturkey creekfront desknewer propertywalk in showerknoxville westoatmealrestaurants and shoppingspecial thanksgreat hotelroom was cleancomplimentary breakfastthe staff was extremely friendlyroad tripshower headthe breakfast areaking roomdefinitely stay here again
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1 - 5 of 226 reviews
Reviewed 1 week ago via mobile

We paid $114 before taxes for a king bed suite. We booked the hotel a few hours out of Knoxville on our way home from Florida. We were very impressed with the hotel for the low price. Everything looks to be updated in the lobby...More

Thank RJW2525
Response from Trent W, General Manager at Fairfield Inn & Suites Knoxville WestResponded 6 days ago

Dear Guest, Thank you for taking the time to complete a review of your stay with us. We are excited that we exceeded your expectations. We will share your comments with the staff. We hope you will choose the Fairfield Inn & Suites Knoxville West...More

Reviewed 1 week ago

We were in the area for a wedding that took place 25+ miles outside of Knoxville. The Farragut area was a reasonable distance to the wedding venue and there was a wide array of hotels from which to choose. Upon arrival, we waited approximately 5-10...More

Thank pohundr
Response from Julie G, Guest Relations Manager at Fairfield Inn & Suites Knoxville WestResponded 1 week ago

Dear Pohundr, Thank you for taking the time to share your recent experience with us on TripAdvisor. Receiving a warm welcome during check-in often times sets the tone for a great stay. Unfortunately, it was brought to my attention that we fell short of meeting...More

Reviewed 9 May 2018 via mobile

If you're looking for a place to stay in Knoxville I can definitely say that this Fairfield is a good choice. We were in town for one evening and being Marriott Rewards members, we are incline to usually stay with a Marriott brand and Fairfield...More

Thank tntellis4
Response from Trent W, General Manager at Fairfield Inn & Suites Knoxville WestResponded 10 May 2018

Thank you for taking the time to submit a review of your stay with us. The staff and I appreciate your feedback. We use feedback as a tool to improve our service and enhance our guests' experiences. We are glad you enjoyed your stay. We...More

Reviewed 30 April 2018

Traveled for baseball tournament and enjoyed our weekend stay at this hotel. Staff was nice and breakfast was good. Rooms are clean with enough space. Only small complaint is that the fan in bathroom did not work. Location is great. Close to shopping, food, and...More

Thank Miriamg7
Response from Trent W, General Manager at Fairfield Inn & Suites Knoxville WestResponded 1 May 2018

The staff and I would like to express our sincere gratitude for taking the time to complete a review of your stay with us. Your input is extremely valuable as we strive for excellent service. We hope to see you again when your travels bring...More

Reviewed 25 April 2018 via mobile

I rode down with my adoptive big sister for a funeral she was attending and stayed at the Fairfield Inn and IT WAS AMAZING! John at the Desk was very knowledgeable as well as Fitz, I believe he was a house person or maintenance I’m...More

Thank KrzKrx A
Response from Trent W, General Manager at Fairfield Inn & Suites Knoxville WestResponded 25 April 2018

Thank you for taking the time to complete a review of your recent stay with us. The staff and I truly appreciate the feedback. We take great pride in providing comfortable, clean accommodations and superior service. It is great to know that a few of...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$112 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (85)
Room & Suite (39)
Dining (9)
Pool & Beach (4)
Family and Play Areas (6)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Bret W
23 January 2017|
AnswerShow all 2 answers
Response from Stephanie B | Property representative |
No we aren't. I do apologize.
0
Votes
Bret W
23 January 2017|
AnswerShow all 2 answers
Response from Julie G | Property representative |
Unfortunately, we are a pet free hotel.
0
Votes
Zsuzsa G
9 March 2015|
Answer
Response from Pennie S | Property representative |
I apologize but we do not have a hot tub. We do have a wonderful indoor heated pool for your enjoyment along with a great fitness center! We look forward to having you stay with us!
0
Votes
Room Tips
"All rooms are non-smoking and only 2 elevators. If a smoker recommend first floor."
Read review
"Overall the hotel is quiet... No Sports Teams were there for our stay...!"
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"Great location"
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"I always pick the top floor"
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