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Comfort Inn

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Comfort Inn
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622 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn
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Showing 622: English reviews
Santee, California
Reviewed 28 September 2016

rented a king bed room, but they put us in a room with a double bed. When we complained, they argued with us and told us there weren't any king rooms available. Heard others in our group complain that they didn't get the rooms they reserved either. The room was dark and dingy and in poor condition. Besides the bed,...

Review collected in partnership with Baymont Inn & Suites
1Thank Eric S
Tampa, Florida
Reviewed 27 September 2016

Review collected in partnership with Baymont Inn & Suites
Thank 919christind
Galena, Illinois
Reviewed 24 September 2016 via mobile

We stayed for a couple of days on the first floor in late September. Our room was good, and the people who worked there were great. Very personable and friendly. Our only negative were the construction vehicles in the lot, taking up several spaces by the door we were using. Other than that, good experience.

Thank Jay D
Flowery Branch, Georgia
Reviewed 22 September 2016

We stayed here on the way to the Natchez Trace. As a place to simply stop for the night, it was an acceptable property. You will have to drive to anything; food, entertainment, etc. The hotel is within walking distance to a Cracker Barrel it that food is acceptable. We were there on a Monday afternoon and didn't want to...

Thank Endinsight
Kingsport, Tennessee
Reviewed 22 September 2016

Hotel was clean and comfortable. Everything worked (TV, A/C, lamps, etc). Staff was very helpful and friendly. Breakfast was really good with lots of choices (Eggs, sausage, waffles, pancakes, cereal, juices, etc). Definitely would stay here again.

Thank Billy D
Louisville, Kentucky
Reviewed 15 September 2016

Review collected in partnership with Baymont Inn & Suites
Thank 358lemuela
Alabaster, Alabama
Reviewed 12 September 2016

Construction was going on during our stay so no sleeping in. The pool was dirty. The room had an odor but we ran to Walgreens and got some air freshener. For the price it was expected. Older hotel and they are doing improvements. Out dated carpet and walls had holes and you can just tell they needed some work. Very...

Review collected in partnership with Baymont Inn & Suites
Thank 169carriew
Seymour, Indiana
Reviewed 8 September 2016

We had stained sheets. Just gross. We had half used shampoo. If it had not have been late when we got there, we would have left.

Review collected in partnership with Baymont Inn & Suites
Thank R5975FBstephenw
Clarksville, Indiana
Reviewed 7 September 2016

There was black mold in the room on the wall, fridge did not work properly, air conditioner did not cool room. When we told staff that was supposedly maintenance he said "thanks for complaint we never get complaints!" They did nothing to fix the problem. Once we left there was also a strange charge to our account for $20 that...

Thank Lisha G
San Antonio, Texas
Reviewed 20 August 2016

There was lots of construction workers there working & then felt uncomfortable as there was beer cans all around the pool area & should have stated it was under renovation when I booked it!!!

Review collected in partnership with Baymont Inn & Suites
Thank Stefanie W

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Concierge

Additional Information about Comfort Inn

Address: 4202 Franklin Commons Court, Franklin, TN 37067 (Formerly Baymont Inn and Suites Franklin)
Region: United States > Tennessee > Franklin
Price Range: $124 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Franklin Hotel Franklin
Holiday Inn Franklin
Franklin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
4 questions
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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
  • Mildew around tub
  • mildew in window
  • Door Frame in bathroom
  • behind toilet
 of 5 bubbles jenk61, 5 Nov 2016 | Read review
“Top floor is pretty quiet - we were about 4 rooms away from the elevator”
 of 5 bubbles Endinsight, 22 Sep 2016 | Read review
“Noise level was not as good as in other Comfort Inns we have stayed in so not sure choosing a certain room would do any good.”
 of 5 bubbles lvdwd, 22 Jun 2016 | Read review
“Maybe a room on the top floor would eliminate the noise from others when showering or bathing.”
 of 5 bubbles frankk708, 13 Jun 2016 | Read review
“third floor may have a nice view.”
 of 5 bubbles JimSr08, 1 Jun 2016 | Read review
5 of 5