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All reviewsthe concierge loungeconference centerfront deskrewards membernice hotelbusiness conferencedowntown nashvilleflat screenking bedlobby areashopping and restaurantsconvenient locationthe room was niceindoor poollots of restaurantsshort drivebeds were comfortable
The hotel offers a very good value for money. The staff is helpful and polite. The rooms are clean and spacious. The room service is impeccable. I loved my time and would recommend it to any fellow travellers.
It’s clean. The accommodations are good. Good bed and pillows. But, in such a large complex, with a convention center attached, I expect more. The shower had no water pressure. The room wouldn’t get cool enough. The fitness facility was small. Just a few upgrades...More
Thank Ron E
Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 6 days ago
Thank you for your comments. Please accept my sincerest apologies that your room did not live up to your expectations. I have shared your comments with our Engineering team so they can look into the shower pressure as well as the cooling issue....More
This Marriott is a very nice property. The lobby is beautiful and the room appeared to be recently renovated. The staff were friendly and helpful. We did not eat at the restaurant but the concierge lounge offered a good selection of evening snacks and nice...More
Great hotel in great location. Front desk staff were extremely friendly and helpful. After registering and checking out the hotel and amount of shopping nearby, we decided to stay another night. The desk clerk told us there was no availabllity even though their website said...More
I stayed here for 3 nights. The room was very clean. There was plenty of space in the room. They offered a free breakfast and evening reception. I was a little surprised wifi was pay only no free level. There was also no microwave in...More
Response from Michael S | Property representative |
Rollaways are complimentary. Also if you would like to request a fridge please contact us directly, at (615) 261-6100. They are available on a first come first serve basis, we will try our best to get a... More
Rollaways are complimentary. Also if you would like to request a fridge please contact us directly, at (615) 261-6100. They are available on a first come first serve basis, we will try our best to get a fridge to you.
Thank You for selecting the Franklin Marriott and we look forward to hosting you. Please let us know if you may assist you in any way.