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    Franklin Marriott Cool Springs

    700 Cool Springs Blvd, Franklin, TN 37067-2696
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    06/08/2017 07/08/2017
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    US$194
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    Traveller (70)
    Room & Suite (31)
    Dining (18)
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    Overview
    • Excellent41%
    • Very good34%
    • Average15%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    3.5 Star Hotel
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    Drury Plaza Hotel Nashville Franklin
    1,092 reviews
    #1 of 23 hotels in Franklin
     
    Homewood Suites by Hilton Nashville / Franklin
    368 reviews
    #2 of 23 hotels in Franklin
     
    Hilton Garden Inn Nashville Franklin / Cool Spring
    751 reviews
    #3 of 23 hotels in Franklin
     
    Courtyard Franklin Cool Springs
    302 reviews
    #6 of 23 hotels in Franklin
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (491)
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    There are newer reviews for Franklin Marriott Cool Springs
    See the most recent reviews

    101 - 105 of 488 reviews

    Reviewed 1 June 2016

    One of my earliest reviews on TA was on this property. We had not been there since then until last weekend. We had an issue with this property on our recent visit that I am not going to bring up on this review since it...More

    Thank BillVol
    Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 3 June 2016

    BillVol, Thank you so much for taking time to recount your recent experience at the Franklin Marriott Cool Springs. I appreciate that you took time to point out the areas you liked and the areas that we have some opportunity in. This information is valuable...More

    Reviewed 31 May 2016 via mobile

    Well the stay here had some high points. Recently remodeled rooms and lobby. Friendly check in/out staff. Breakfast was included in special rate and good food and service day 1. On bad side freezing corridors (but not rooms) and horrible sarcastic service in dinning room...More

    Thank David H
    Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 8 June 2016

    David H, Thank you for posting your comments regarding your experience in the Franklin Marriott. I am sorry that day two did not live up to day one service. I have addressed this with the appropriate manager. I appreciate the opportunity to correct this in...More

    Reviewed 20 May 2016

    Had business in the Franklin area. Typically stay downtown in the middle of the action but everything was booked. The Franklin Marriott Cool Springs was a great alternative. It was close to my destination. it has a very friendly vibe - both staff and guests!...More

    Thank Bradley J
    Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 3 June 2016

    Bradley J, I am glad that we were a great alternative for your travels and appreciate you sharing your comments regarding the Franklin Marriott. I hope that you will continue to consider us on future visits to the Franklin area. Sincerely, Michael S.

    Reviewed 19 May 2016

    Remodeled rooms! Delightful staff! Repeatable experience! Every Marriott should be imitating this hotel, and its phenomenal personnel. Rooms are clean, modern, spacious, fresh... Everyone I interacted with was joyful and helpful - ready to devote attention as if you were the only guest. Loved Loved...More

    Thank Marianella R
    Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 3 June 2016

    Marianella R, I am happy that you enjoyed your stay at the Franklin Marriott and truly appreciate you sharing. We strive to deliver exceptional service to each and every guest and it is reassuring when we receive positive feedback specifically related to service. Thank you...More

    Reviewed 17 May 2016

    Check in was very fast and easy. The front desk staff were pleasant. When you first walk in you can see that the hotel is decorated very nicely and modern. The room was spacious with a comfortable bed, not too hard, not too soft. There...More

    Thank Valerie S
    Response from Michael S, General Manager at Franklin Marriott Cool SpringsResponded 18 May 2016

    Valerie S, Thank you very much for taking time to share your experience in the Franklin Marriott. I appreciate the positive remarks as well as the areas of opportunity. I will share this with the team. Additionally, your feedback on the internet fee will be...More

    Drury Plaza Hotel Nashville Franklin
    1,092 reviews
    #1 of 23 hotels in Franklin
     
    Homewood Suites by Hilton Nashville / Franklin
    368 reviews
    #2 of 23 hotels in Franklin
     
    Hilton Garden Inn Nashville Franklin / Cool Spring
    751 reviews
    #3 of 23 hotels in Franklin
     
    Courtyard Franklin Cool Springs
    302 reviews
    #6 of 23 hotels in Franklin
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$218 - US$314 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Franklin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Hotels.com, Orbitz, Expedia, Booking.com, Hotwire, Travelocity, TripOnline SA, Cancelon and getaroom.com so you can book your Franklin Marriott Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Franklin Marriott Cool Springs Hotel Franklin ,
    • Marriott Franklin
    Add Photo Photos
    Traveller (70)
    Room & Suite (31)
    Dining (18)
    Pool & Beach (2)
    Hotel & Grounds (71)
    Business Centre & Event Rooms (9)
    Bathroom (5)
    Nearby
    Courtyard Franklin Cool Springs
    302 reviews
    .44 km away
     
    Homewood Suites by Hilton Nashville / Franklin
    368 reviews
    1.63 km away
     
    Hilton Garden Inn Nashville Franklin / Cool Spring
    751 reviews
    1.47 km away
     
    Drury Plaza Hotel Nashville Franklin
    1,092 reviews
    1.97 km away
     
    Nearby Restaurants
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    Jonathan's Grille
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    .96 km away
    The Puffy Muffin
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    .89 km away
    Bonefish Grill
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    1.03 km away
    Nearby Attractions
    Kings Entertainment Cool Springs - Franklin
    54 reviews
    1.09 km away
    Carmike Cinemas
    39 reviews
    1.60 km away
    The Draft Room at Kings
    21 reviews
    1.09 km away
    The Whiskey Room Live
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    1.09 km away
    Ask a question
    Questions & Answers
    TsukinoPrincess
    4 October 2014|
    AnswerShow all 8 answers
    Response from Michael S | Property representative |
    TsukinoPrincess, Rollaways are complimentary. Also if you would like to request a fridge please contact us directly, at (615) 261-6100. They are available on a first come first serve basis, we will try our best to get a... More
    0
    Votes
    Room Tips
    "All rooms are quiet"
    Read review
    "I liked the courtyard view. Not sure about the other side."
    Read review
    "Aski for a room near the elevator....less walking"
    Read review
    "We had a very quiet floor"
    Read review
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