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Hyatt Place Nashville/Franklin/Cool Springs

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390 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Nashville/Franklin/Cool Springs
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Showing 388: English reviews
Oxford, OH
Reviewed 28 October 2016

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Helpful?
Thank nm3481
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Durand, Wisconsin
Reviewed 25 October 2016

We had a wonderful time and great experience the Location was convenient and close to everything. Easy access to the highway. The staff was wonderful and helpful. The room was spacious and clean and the bed was comfortable.

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Helpful?
Thank sandraa59
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you so much for your kind words about our hotel and our staff! It's always nice to hear when one of our guests has an experience such as yours. Clean & spacious room, friendly staff, conveniently located, comfy bed...that's what we're aiming for! Glad we hit the mark for you! Please come back and see...

La Grange, United States
Reviewed 25 October 2016

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Thank Ronald W C
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Northport, United States
Reviewed 25 October 2016

The Staff was excellent. They were very responsive and friendly The rooms were comfortable except that one of my rooms had ants. The breakfast was very good. There were many restaurants nearby and shopping way accessible

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Helpful?
Thank Justin I
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! I'm very happy that our staff left such an impression on you and I will share your kind words with them! I'm glad you found our rooms comfy, but am very sorry about the unwanted guests in one of the rooms...we have addressed this with our housekeeping and...

Atlanta, Georgia
Reviewed 25 October 2016

The Flea Market is great and REI has a helpful and knowledgeable staff. The Great Escape and Outer Limits comic shops are really good. And Garcia's is a fantastic Mexican restaurant. This Hyatt is on the south side of town, which is good for us. This is had to beat for a quick trip out of town.

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Helpful?
Thank carlflemons
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel! I'm glad you found our location convenient for your visit to the area. And I agree, Garcia's is hard to beat! Thank you for choosing us for your weekend accommodations and we hope to see you again soon! Stephanie Micheels - General Manager

Grosse Ile, Michigan
Reviewed 20 October 2016

Experience was very positive Conditions were very satisfactory Staff courteous helpful Breakfast options and eating area met expectations Location close to shopping and other restaurants but not really walkable. 25 minute taxi or uber ride to airport.

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Helpful?
Thank huntertms
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! I'm glad your overall experience was a positive one. It's nice to hear that our staff was courteous and that your accommodations and dining options were satisfactory. It is a bit of a hike to the local shopping/dining area, but I hope it was too much of an...

Reviewed 19 October 2016

Everything was solid here. Clean rooms, good service, good location. I didn't get to try the breakfast because I left early in the morning, but they let me take some OJ anyway. The woman at the front desk was helpful in getting my rate reduced to the group rate for the wedding even though we purchased it after the rate...

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Helpful?
Thank Brian G
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! It's always nice to hear that our rooms are clean and our service is good! I'm glad we were able to help you our with the wedding group rate and hope you enjoyed the festivities! And I'm glad you at least had a little OJ on the go...

Princeton, Kentucky
Reviewed 18 October 2016

Clean, friendly, staff was very sweet.room was spacious and clean, comfy beds and pillows, wow to this hotel, we will be back, blessings, if you want everything yoyr looking for in a hotel its a must stay at this one.

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Helpful?
Thank Jeanette W
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel! And thank you so much for your kind words! It's always nice to hear when everything goes well! I'm glad you found the room clean & comfy and that our staff left such an impression on you. It certainly is fantastic to be...

New Johnsonville, Tennessee
Reviewed 18 October 2016 via mobile

My girlfriend and I wanted to have a day of shopping and decided to stay in Cool Springs. The hotel was conveniently located to all of the shops which we enjoyed. The room was clean and the beds were comfortable. The only thing we didn't like is that the sink was out of the bathroom and in the bedroom area....

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Helpful?
Thank lynda l
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! I'm glad you found our location convenient. There certainly are a lot of shopping and dining options nearby! It's also great to hear that our staff was friendly and your room was comfy & clean! Thank you for choosing Hyatt Place and we hope to see you on...

Bentonia, United States
Reviewed 17 October 2016

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Thank Michelle B
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Nashville/Franklin/Cool Springs

Address: 650 Bakers Bridge Ave, Franklin, TN 37067-1686
Region: United States > Tennessee > Franklin
Price Range: $175 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Nashville/Franklin/Cool Springs 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Hyatt Franklin
Franklin Hyatt
Hotel Style:
#7 Romantic Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Nashville/Franklin/Cool Springs staff and other travellers.
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Atlanta, Georgia

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Questions? Get answers from Hyatt Place Nashville/Franklin/Cool Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a room on the first floor and was so quiet.”
 of 5 bubbles TammyW109, 5 Oct 2016 | Read review
“There are a few lower floor rooms which are convenient and closer to everything.”
 of 5 bubbles Holiday_Maker49022, 22 Sep 2016 | Read review
“Hotel is a 5 story building - higher rooms tend to be more quiet.”
 of 5 bubbles justme011, 23 Aug 2016 | Read review
“Any floor other than the first.”
 of 5 bubbles GreenLakerGA, 13 Jul 2016 | Read review
“Convenient to interstate and local activities but no great views.”
 of 5 bubbles brianrshaw56, 30 Jun 2016 | Read review
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