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Hyatt Place Nashville/Franklin/Cool Springs

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Traveller (73)
Room & Suite (24)
Dining (7)
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Overview
  • Excellent56%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk staff”(23 reviews)
“sitting area”(10 reviews)
“nice hotel”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (599)
There are newer reviews for Hyatt Place Nashville/Franklin/Cool Springs
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327
149
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32
24
Show reviews that mention
All reviewsfront desk staffsitting areanice hotelconvenient locationking roomwould stay here againfranklin cool springsgalleria mallvolleyball tournamentrooms are spaciouslots of restaurantsmini fridgegreat roomstaff was very friendlypleasant staya great place to stayeasy access
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21 - 25 of 595 reviews
Reviewed 10 April 2018 via mobile

My company had a business function here. The facilities met all of our needs. You could buy coffees and desserts and drinks in the main lobby. Theee were lots of excellent restaurants nearby within walking distance and a mall.More

Thank AllisonCW
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 12 April 2018

Dear Valued Guest - Thank you for giving a review of your most recent stay with us. We are so happy to hear how much you enjoyed our amenities, and convenient location. We would love for you to come back and stay with us in...More

Reviewed 4 April 2018 via mobile

Comfortable enough--neat not gaudy--and a good breakfast (eggs, potatoes, etc) to be consumed on tiny tables in the modest-sized lobby. But why no recycling??? Really shocking. I shouldn't have to take my drink container away with me. Come on Hyatt Place! This is 2018.More

Thank Widewindow
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 5 April 2018

Dear Widewindow, Thank you for taking time to post this review, and for choosing the Hyatt Place Nashville/Franklin/Cool Springs for your most recent travels. We are thrilled that you enjoyed your stay and just wanted to let you know that the City of Franklin has...More

Reviewed 30 March 2018 via mobile

Great stay. Matt was Welcoming and capable at check-in. Modern and comfortable accommodations. Nice hot breakfast. Many staff available in the morning greeting guests, serving breakfast, cleaning tables (including mystery syrup) Have stayed at several Hyatt Place hotels across the country and never have been...More

Thank pevk
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 31 March 2018

Dear Valued Guest - Thank you for taking a moment to give a review of your most recent stay with us! We love hearing how much you enjoyed our hot breakfast! I will be sure to give kudos to Matt at our front desk. Thank...More

Reviewed 26 March 2018

I stayed here for a night in the midst of a cross country road trip. The location is great. It's right off the interstate, so there's easy access in getting on and off. There are several restaurants nearby and easy access to a Starbucks (a...More

1  Thank Kermit753
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 28 March 2018

Dear Valued Guest - Thank you for your review of our hotel! I'm glad our staff was helpful and that you found our location convenient. Please be sure to come back and see us on your next trip to Franklin Tennessee. Tiffany Coleman Operations Manager

Reviewed 25 March 2018

Such a comfortable and welcoming atmosphere. The staff are kind and concientous. The breakfast is amazing. The rooms have a calm and comfortable feel. It is my favorite hotel to stay in. We stayed at one in Atlanta and we were equally satisfied.More

Review collected in partnership with Hyatt Hotels
Thank kiser31
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 28 March 2018

Dear Valued Guest - Thank you for your review of our hotel! It's always great to hear from our guests that had such an enjoyable experience! I'm glad our staff was helpful and that you found our hotel calm, clean, and comfortable. We hope to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$135 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (24)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
brownsugartraveler
31 October 2017|
Answer
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
0
Votes
Kelly S
19 February 2017|
Answer
Response from TColemanP | Property representative |
Yes, we request dogs and cats only. There is a one-time fee of $75. Thank you for your inquiry!
0
Votes
6 February 2017|
AnswerShow all 4 answers
Response from Carla L | Reviewed this property |
I didn't take a pet so I'm not sure.
0
Votes
Room Tips
"We had a corner room on top floor and I never heard any neighbors or staff while in room."
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"Park in the back and you can be very close to the door."
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"Highest floor is 6th and either ends of the hall are the most quiet."
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"The Grand Bed Cozy Corner Sleep Sofa is the best room. Very Spacious!"
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