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Courtyard Franklin Cool Springs

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Courtyard Franklin Cool Springs
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285 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Denver, Colorado
Reviewed yesterday NEW

This is a well maintained, new-looking hotel with an excellent staff (esp. Nick, who is so exuberant, it is hard to not be in a good mood around him). The area has a few restaurants and offices. It feels very safe to take a late night walk. The restaurant is convenient to pick up a coffee, but the drinks (even...

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Helpful?
Thank walkinwood
decatur
Reviewed 1 week ago via mobile

We will certainly stay at this hotel again. This is a wonderful hotel, as Courtyard Hotel always are. The room was clean and extremely comfortable. The coffee maker in the room did not work and I mentioned that when checking out. The very lovely person at the desk took me right over to the their Starbucks and got a hot...

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Helpful?
Thank janelwright
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Janelwright, Thank you for your recent review of the Courtyard Franklin Cool Springs! We are so glad to hear you enjoyed your stay and the accommodations were comfortable! I want to apologize about the coffee machine not working in your room - but am very glad that our front desk agent was able to get you a Starbucks coffee...

southeast
Reviewed 1 week ago

Stayed for the weekend for my daughter's soccer tournament. Reserved a suite near the corner. Hotel and room were clean and nice. But staff from the manager who checked us in, to the housekeeping and team running the bistro were all great. Wonderful location within walking distance of restaurants and bars. one of my favorite Courtyard's to have visited. People...

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Helpful?
Thank Mtnbrookie
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Mtnbrookie, Thank you so much for your recent review of the Courtyard Franklin Cool Springs! I am so glad to hear you had a great experience and that the staff provided excellent customer service. I will make sure to pass along the great review. We hope to see you again on your next trip to Franklin, TN! Best Regards,...

Runcorn, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed a full week , great customer service, rooms very clean and very large , huge Tv , coffee maker , iron and ironing board , local restaurants very good Unless you drive you will have to take cabs everywhere (use Uber) Would definitely go back

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Helpful?
Thank cheshirewayne
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear cheshirewayne, Thank you for reviewing the Courtyard Franklin Cool Springs for your most recent visit! We appreciate your feedback and glad you had a great experience while staying with us. We look forward to your return! Best Regards, Abbey

Reviewed 22 February 2017 via mobile

We had a wonderful stay! The bistro/bar area was a great addition. It is located in an upscale area and fits in well with the ammenties and upscale feel. Staff was friendly and very accommodating. We were able to take a 3 mile walk in the morning in a quiet neighborhood.

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Helpful?
Thank Stacey D
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Stacey D, Thank you for your review of the Courtyard Franklin Cool Springs! We are so glad to hear that you had a wonderful stay and enjoyed the area. I will make sure to pass along the king words to our staff. We hope to see you again soon! Best Regards, Abbey

Reviewed 21 February 2017

In the heart of Franklins business district . We were in town for a volleyball tournament. So excited to be near so many fabulous restaurants , shopping and easy access to HWY. The hotel staff was very accomadating and polite. Newer hotel with alot of common areas . Rooms were spotless , modern, spacious and very comfortable.

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Helpful?
Thank Veemom2
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Veemom2, Thank you for your review of the Courtyard Franklin Cool Springs! We appreciate that you chose to stay with us for your volleyball tournament and so glad you enjoyed the accommodations. We hope to see you the next time you visit Franklin! Best Regards, Abbey

Lake Forest, Il
Reviewed 8 February 2017 via mobile

The hotel was clean and people friendly. It's convenient to walk to restaurants and stores. One concern was that when I returned to my room after dinner the first day, It appeared that someone had been in my room as the chairs On the balcony had been moved to face forward. The second night I returned to find my water...

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Helpful?
1Thank IlDp
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear IlDp, Thank you for your review of the Courtyard Franklin Cool Springs. We appreciate your feedback! I want to sincerely apologize for the issues you encountered while you were staying here. Please feel free to reach out to the General Manager, TJ Angeleno if you would like to discuss this incident further. We hope to see you on your...

Reviewed 2 February 2017 via mobile

We have stayed at Courtyards all over the country and this is one of the nicest. Great location - just outside of Nashville. Easy access to I-65. Only downside was parking especially arriving late. Love Starbucks in the lobby - gave me a great start to day.

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Helpful?
Thank Joy1948
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Joy1948, Thank you for your recent review of the Courtyard Franklin Cool Springs! We are so glad that you enjoyed your stay with us and appreciate your positive feedback on the hotel. We hope to see you again soon! Best Regards, Abbey

Texas
Reviewed 24 January 2017

This is a very nice Courtyard with a newer layout than many of the ones across the country. The lobby area is very open and expansive as compared to other Courtyards. The room was clean and comfortable with a good working area.

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1Thank ERL972
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear ERL972, Thank you for your recent review of the Courtyard Franklin Cool Springs! We are glad that you enjoyed the spacious lobby and found your stay clean and comfortable. We hope to see you again on your next visit to Franklin! Best Regards, Abbey

Kansas City, Missouri
Reviewed 17 November 2016

I really enjoyed this hotel - very clean and comfortable and I liked the updated couch in the room. The only downside was the bistro. I had two interactions and neither were really all that great. I saw someone complain about her pizza being cold and the lady at the counter just briskly took the plate and put the pizza...

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Helpful?
Thank jelmutiger
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear JamesLaws, Thank you for your review of the Courtyard Franklin Cool Springs! We are happy to hear you enjoyed your room accommodations and the hotel was clean and comfortable for your stay. I do want to apologize for your experiences in the Bistro, we pride ourselves on our customer service and this will be addressed. If you have any...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations. ... more   less 

Additional Information about Courtyard Franklin Cool Springs

Address: 2001 Meridian Blvd, Franklin, TN 37067-6343
Region: United States > Tennessee > Franklin
Price Range: $201 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Franklin Cool Springs 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Hotel Style:
#4 Romantic Hotel in Franklin
#4 Business Hotel in Franklin
#4 Family Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Franklin Cool Springs staff and other travellers.
2 questions
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Memphis, Tennessee

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Questions? Get answers from Courtyard Franklin Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
ERL972, 24 Jan 2017 | Read review
“away from the main street if possible for noise while sleeping”
eapeng, 20 Aug 2016 | Read review
“I like the rooms near the stairs because it's so convenient to get in/out. Some of the rooms have balconies which are nice, too.”
rtminahan, 6 Jun 2016 | Read review
“Upper floor facing parking lot”
53Warren, 26 Apr 2016 | Read review
“Choose the parking lot side”
gl0wbama, 15 Feb 2016 | Read review
5 of 5