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26/02/2018 27/02/2018
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    Residence Inn by Marriott Franklin Cool Springs

    2009 Meridian Boulevard, Franklin, TN 37067
    Hotel website
    Lowest prices for your stay
    26/02/2018 27/02/2018
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    Traveller (64)
    Room & Suite (38)
    Dining (6)
    • Excellent75%
    • Very good19%
    • Average3%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “front desk” (68 reviews)
    “full kitchen” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    26 Feb27 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (383)
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    1 - 5 of 379 reviews

    A TripAdvisor Member
    Reviewed 1 week ago via mobile

    When you enter a room at this hotel, you’re welcomed by the tv tuned to the Residence Inn channel with an annoying song that loops at a volume higher than is warranted. Please stop. The room next to ours played that song until we asked...More

    Thank A TripAdvisor Member
    Reviewed 5 January 2018

    King suite bedroom with sleeper sofa well appointed and comfortable. Staff always pleasant. Breakfast was ok, but glad it is there to start the day. Several shops and places to eat in the parking area. Within in miles to the mall and multiple shopping an...More

    1  Thank CatLL
    Reviewed 23 December 2017 via mobile

    PROs - walkable to restaurants - clean - free breakfast -- nice selection CONs - the toilet paper is one step lower than 100 grit sandpaper. -- seriously?? This is where you try to save money?? - check in was awful. I did mobile check...More

    Thank 150hotelnightsayear
    Response from Nicholas R, Front Office Manager at Residence Inn by Marriott Franklin Cool SpringsResponded 23 December 2017

    Good Morning 150hotelnightsayear, Thank you for taking the time to review our property. I'm very happy to see that you enjoyed our breakfast, cleanliness, and location. I'm very sorry to hear about the issues you experienced during your stay. Should you like to discuss these...More

    Reviewed 19 December 2017 via mobile

    We have stayed at this hotel numerous times. Some visits better than others but always adequate, good location & until today very friendly front desk. Today the person at desk seemed confused (or poorly trained). That is forgivable. What is not is that as we...More

    Thank tnmomof6
    Response from AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool SpringsResponded 21 December 2017

    Dear tnmomof6, Thank you for your review of the Residence Inn Franklin Cool Springs! We pride ourselves on our customer service, and I apologize if we didn't deliver on this. I will pass along your words to the management team, if you would like to...More

    Reviewed 10 November 2017 via mobile

    This hotel is on the grounds with a Courtyard and the parking can be an issue. Overall the hotel is not impressive but also not bad. Just very busy parking lot and hard to find parking. The problem I had was more just due to...More

    1  Thank markm484692
    Response from AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool SpringsResponded 10 November 2017

    Dear markm484692, Thank you for your review of the Residence Inn Franklin Cool Springs! We pride ourselves on our customer service, and I apologize if we didn't deliver on this. I will pass along your words to the management team, if you would like to...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    • Price range
    • US$166 - US$267 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Franklin
    • #2 Business Hotel in Franklin
    • #3 Family Hotel in Franklin
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Hotwire, Priceline and getaroom.com so you can book your Residence Inn by Marriott Franklin Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
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    Traveller (64)
    Room & Suite (38)
    Dining (6)
    Pool & Beach (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Ldiane S
    15 October 2017|
    AnswerShow all 9 answers
    Response from Frank M | Reviewed this property |
    They sure do!
    Kelly A
    26 August 2015|
    Response from Lisa T | Reviewed this property |
    pets under 50 pounds allowed with a $150 non refundable security deposit.
    Room Tips
    "This hotel accepts pets."
    Read review
    "Convenient to everything in Franklin but out of the busy Cool Springs/Mallory Lane area"
    Read review
    "Ask for a room that doesn't overlook the front entrance, unless you looking at the roof."
    Read review
    "i like the 1 bedroom its quieter. High floor is always nice"
    Read review
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