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    Hilton Garden Inn Nashville Franklin / Cool Spring

    9150 Carothers Pkwy, Franklin, TN 37067-6300
    +1 855-618-4697
    Hotel website
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    29/10/2017Check In 30/10/2017Check Out
    1 room, 2 adults, 0 children
     2 people are viewing this hotel
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    US$159
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    Traveller (58)
    Room & Suite (150)
    Dining (30)
    Overview
    • Excellent62%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “dunkin donuts” (28 reviews)
    “front desk” (80 reviews)
    “great hotel” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
    Special Offer: Double Points,Every Stay
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    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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      US$159
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      US$159
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      US$159
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    Write a Review
    Reviews (786)
    There are newer reviews for Hilton Garden Inn Nashville Franklin / Cool Spring
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    21 - 25 of 783 reviews

    Reviewed 11 September 2017 via mobile

    There were 4 couples spending the weekend together and we had a lovely time here. Staff was pleasant always and helped in all the ways we asked. Rooms are very sufficient and quiet. Bed was comfy, pillows a little flat but not bad. Breakfast was...More

    Thank Tntraveler207
    Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 13 September 2017

    Hi Tntraveler207! Thank you for taking the time write a review! I am pleased to know you and your friends enjoyed your stay with us. I will certainly be sharing your comments with the rest of the team. Thank you for staying with us, and...More

    Reviewed 7 September 2017

    We were in Franklin for a wedding. The Hilton Garden Inn was in a great location. A large mall was within 5 minutes, a Starbuck's was across the street, we were within 5 minutes of a main highway. There's not much more that they could...More

    Review collected in partnership with Hilton Garden Inn
    Thank Hooptymoo
    Response from Zeek G, Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 9 September 2017

    Thanks for the great review we are so glad you had a enjoyable stay with us. We hope to see you again when your in the area. Thanks, -Zeek-

    Reviewed 7 September 2017 via mobile

    I would give this 0 stars if I could. Floor is dirty like a truck stop, toilet doesn't flush, broken furniture, room keys don't work, hotel staff does not know what they are doing and it's not a cheap hotel. If I was paying $30...More

    Thank Dennis J
    Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 8 September 2017

    Dear Dennis J, Thank you for taking the time to write a review of your experience on tripadvisor.com. I invite you to contact me at your earliest convenience as the experience you are describing is NOT the norm for our property and I would like...More

    Reviewed 7 September 2017 via mobile

    I am a Hilton Honors Diamond member and my experience with this hotel was so sub par that I actually contacted corporate. Pro's: Location: it's in the "cool springs" area of Brentwood. So tons of food, shops and bars. Safe and clean area. Staff (minus...More

    Thank MatthewRix
    Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 8 September 2017

    Dear MatthewRix, Thank you for taking the time to write a review on tripadvisor.com; we appreciate your feedback! First I am very sorry that you had a subpar experience with us as that is certainly not what we want to hear from our guests. I...More

    Reviewed 4 September 2017

    Had occasion to stay at this property several months back. Hotel lobby is very clean and upscale. Evening entertainer was great. (Roxie Randall) Room was comfortable and large. There was some problem with getting the room cleaned in a timely manner. We were gone much...More

    Thank rwjw
    Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 3 weeks ago

    Hi rwjw, Thank you for your review on tripadvisor! We appreciate your feedback and hope that you stay with us again the next time you are in the area. Take care!

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$132 - US$260 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Franklin
    • #2 Family Hotel in Franklin
    • #3 Romantic Hotel in Franklin
    • #3 Business Hotel in Franklin
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 131
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Orbitz, Cancelon, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Nashville Franklin / Cool Spring reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
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    Traveller (58)
    Room & Suite (150)
    Dining (30)
    Pool & Beach (24)
    Hotel & Grounds (134)
    Business Centre & Event Rooms (6)
    Bathroom (5)
    Family and Play Areas (2)
    Nearby
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    18.70 km away
     
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    577 reviews
    16.70 km away
     
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    457 reviews
    20.73 km away
     
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    354 reviews
    7.86 km away
     
    Nearby Restaurants
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    164 reviews
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    20 reviews
    .24 km away
    Moe's Original Bar B Que
    64 reviews
    .24 km away
    Nearby Attractions
    Extreme Escape Games
    49 reviews
    1.26 km away
    Kings Entertainment Cool Springs - Franklin
    62 reviews
    1.41 km away
    The Draft Room at Kings
    22 reviews
    1.44 km away
    The Whiskey Room Live
    11 reviews
    1.41 km away
    Ask a question
    Questions & Answers
    Ginger W
    1 March 2017|
    AnswerShow all 2 answers
    Response from Merrily B | Property representative |
    Hi Ginger! The hotel was built in 2009. We have not undergone a full renovation as of yet, but have had several upgrades (I.e mattresses and flooring). If we can be of any further assistance please let us know!
    0
    Votes
    patusa2014
    29 January 2016|
    AnswerShow all 4 answers
    Response from 149MichaelB149 | Reviewed this property |
    No, it's more than 20 minutes away by foot.
    0
    Votes
    LadyNan
    24 June 2015|
    Answer
    Response from Merrily B | Property representative |
    Hi Nancy, Thank you for reaching out. On average it takes about 20-30 minutes to get to downtown Nashville depending on time of day. Morning rush hour can take twice as long, and evening rush hour can back up in certain... More
    0
    Votes
    Room Tips
    "Plenty of parking"
    Read review
    "We chose a room on the NE side by the stairwell (501) and it was much larger room than others down the hall!"
    Read review
    "Don't book on a busy weekend"
    Read review
    "all rooms are quiet as it is back off the street and about a mile from the Freeway - quietest rooms are..."
    Read review
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