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    Country Inn & Suites By Carlson, Cool Springs

    7120 S Springs Dr, Franklin, TN 37067-1615
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$88
    US$88
    US$88
    Traveller (56)
    Room & Suite (113)
    Pool & Beach (21)
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    Overview

    • Excellent47%
    • Very good29%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Cool Springs
    Special Offer: Discover Savings of 15%
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 5 September 2016

    Upon entering no one was at desk for ten minutes to check me in. You could tell they were short on staff. The hallway leading to the room and in elevator was gross and the room carpet was soiled along with the sofa. It is...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs

    We apologize you were not satisfied with the condition of the hotel during your stay. We have a brand new first floor and all hallways throughout. We love our new look and always want you the enjoy the new feel we have. We work hard...More

    Reviewed 2 September 2016

    The property was clean and the rooms are large and price is good. The Breakfast was not good at all and very difficult to communicate with staff other than front desk as many didn't speak English...The area of Franklin is excellent and the properties location...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs

    We are so happy you stayed with us and we appreciate you telling us about your experience. We are so glad you enjoyed a large clean comfy room at a good price. It's always nice to hear you enjoyed our great location with plenty to...More

    Reviewed 31 August 2016

    The hotel was clean and comfortable, and the staff was friendly. Breakfast was just fine, no frills but also plenty of choices. My only complaint was that the room had a strange wet smell and the toilet paper was hard to find (hidden under the...More

    Helpful?
    Response from CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs

    Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed a clean comfy stay and a yummy breakfast. We certainly look forward to your next stay.

    Reviewed 31 August 2016

    Well kept hotel with excellent staff. The rooms are well cared for daily, breakfast is good and the location is unbeatable...close to everything. Lots of restaurants to go to or that deliver. It is reasonably priced when compared to others in the area. I stay...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Reviewed 30 August 2016

    I stopped at Country Inn & Suites on my way home from Chicago to Florida with my 86 year old mother, although my discussions with Mohammad were less than stellar on the phone regarding handicap accessibility for my 86 year old mother travelling with me...More

    Helpful?
    Hampton Inn and Suites Nashville Franklin (Cool Springs)
    537 reviews
    #4 of 23 hotels in Franklin
     
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    BEST WESTERN Franklin Inn
    784 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Breakfast included
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Business Centre with Internet Access
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$108 - US$221 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Franklin
    • #8 Business Hotel in Franklin
    Photos
    Traveller (56)
    Room & Suite (113)
    Pool & Beach (21)
    Dining (16)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    kerrysL6583HW
    Is it pet friendly?
    1 February 2017|
    Answer Show all 2 answers
    Response from Joliesbucketlist | Reviewed this property |
    Yes! There is a non refundable pet fee. Unless you travel with service dog , then no fee.
    1
    Vote
    Shannon B
    What are the pool hours?
    9 August 2016|
    Answer Show all 4 answers
    Response from Emalie P | Reviewed this property |
    I remember it closing at 11. Don't remember the morning hours.
    0
    Votes
    Debra V
    Is there a hot tub in the pool area?
    19 March 2016|
    Answer Show all 3 answers
    Response from Mark B | Reviewed this property |
    Unfortunately, no. There isn't.
    0
    Votes
    Room Tips
    "Stay somewhere else."
    Read review
    "Corner rooms have two windows."
    Read review
    "Top floor is better"
    Read review
    "Not sure, we were never given one."
    Read review