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Quality Inn

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Traveller (17)
Room & Suite (20)
Dining (3)
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Overview
  • Excellent8%
  • Very good35%
  • Average28%
  • Poor12%
  • Terrible17%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (116)
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10
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All reviewscomfortable place to sleepleft turnsmall sofahotel rooms areparking lot iswafflesmicrowave and refrigeratorcold cerealgreat stopno elevatoran older propertydecent hotelwould stay againstaff was very friendlynice breakfasttwo nightsthe air conditioning
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31 - 35 of 115 reviews
Reviewed 14 January 2017 via mobile

We stayed at the Franklin,TN Quality Inn in late December 2016. The hotel is under major renovations and is only average at this time, however the desk clerks are wonderfully nice and accommodating to our needs. Breakfast area has been renovated and is nice. They...More

1  Thank GTZW
Response from Nash D, General Manager at Quality InnResponded 1 September 2017

Respected Guest, We are really sorry that we failed to exceed your expectations. We are under renovation but that should be no excuse for any sub par service. We have however learnt a lot from feedback and we hope that you will give us another...More

Reviewed 13 December 2016

We had an appointment at Williamson Med Center, so say overnight here. The room was very clean and bed was quite comfortable. The rooms need a bit of soundproofing, but they will probably fix that in the new section when they get tat built. The...More

Thank C_VanSwol
Response from Nash D, General Manager at Quality InnResponded 1 September 2017

Respected guest, Thank you for you detailed review. Your positive feedback is encouraging to our staff and makes us strive for even better service. We hope to see you next time you are in town, hopefully under better circumstances. Please let us know if we...More

Reviewed 14 November 2016

I came to Franklin, Tennessee, on a business trip and stayed in this hotel for one night. The Hotel was in the middle of a major renovation-- which was a real eyesore. However, this was not the real problem. I understand that the dust and...More

Thank Almumtaz1
Reviewed 10 November 2016 via mobile

Very convenient in and out. Nice little breakfast. To bad it's changing. Under construction to be a bigger hotel in the chain. Always appreciate the microwave and refrigerator in our room. Thanks for another great stay.

Thank Daniel T
Reviewed 18 October 2016

We stayed at this quality inn last year and stayed again this year. BIG CHANGE!!!. They are in the middle of major renovation. We fortunately got one of the upgraded rooms and loved the new pillow top beds. Never had such good beds. Also I...More

2  Thank jjohnsonrolltide
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Details
Price range
US$74 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms, Accessible rooms
Details
Price range
US$74 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms, Accessible rooms
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Traveller (17)
Room & Suite (20)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Patm01
2 April 2015|
AnswerShow all 2 answers
Response from diverbon | Reviewed this property |
When we were there the pool wasn't even filled with water!!
0
Votes
Room Tips
"Quality Inns are typically two floors this one does not have an elevator, only stairs to second floor."
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"We had a room on the first floor that was on the back side of the hotel, away from I 65 and the road."
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"back side away from road is quieter"
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"Carpet by sink and shower was wet and musty. Shower room had mold on the ceiling."
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