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Fairfield Inn & Suites Memphis Germantown

93 reviews
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Traveller (14)
Room & Suite (9)
Dining (3)
Overview
  • Excellent45%
  • Very good29%
  • Average11%
  • Poor11%
  • Terrible4%
Travellers talk about
“liquor store”(4 reviews)
“waffles”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
2.5 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Memphis Germantown
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (93)Write a Review
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4
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LanguageEnglish
40
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11
11
4
Show reviews that mention
All reviewsliquor storenice breakfast spreadwafflescall aheadconnecting roomsprovide ear plugsmini fridgenice hotelnice showernight auditorhigh expectationsour night stayrailroad tracksbreakfast areasmall gymindoor poolfitness room
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1 - 5 of 93 reviews
Reviewed 2 December 2017

When we arrived at the hotel we were greeted warmly. We were recognized as Marriott Reward members and able to check in early. We used the Marriott app and requested the early check in and were glad we were able to get it. The rooms...More

Thank Brad C
Response from Richie G, General Manager at Fairfield Inn & Suites Memphis GermantownResponded 3 December 2017

Thank you Brad for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. We are thrilled to know you enjoyed our friendly service, breakfast, and the location of the property. It is intent for every guest to have a pleasurable...More

Reviewed 24 November 2017

My truest rating would be to give this place a 3.5. Marriot; please bring back the full sized waffle makers. Staff was very helpful and friendly. My biggest complaint is the stains in the carpet of our room.More

Thank Charles D
Response from Richie G, General Manager at Fairfield Inn & Suites Memphis GermantownResponded 26 November 2017

Charles. I appreciate you letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. I apologize for your not liking the mini waffles (size is Marriott standards, but I will voice your request), and the stains on the carpet. This is...More

Reviewed 2 November 2017 via mobile

I found the facility clean inside and out, nicely decorated. Room was above average and the breakfast bar and staff were over the top great. Food was both plentiful and had a large variety to suit the most picky eater, best breakfast bar I have...More

Thank jebscavalry
Response from Richie G, General Manager at Fairfield Inn & Suites Memphis GermantownResponded 3 November 2017

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. The staff and I are thrilled you enjoyed the property, breakfast offerings, and friendly service. We appreciate you being our guest and hope to see you again soon.

Reviewed 25 October 2017

We stayed here for 1 night in September 2017, everything was fairly average, no real complaints other than the very close proximity to the train tracks and loud trains during the night. Booked here again a few weeks later in October 2017 to spend two...More

1  Thank JennInFlorida
Response from Richie G, General Manager at Fairfield Inn & Suites Memphis GermantownResponded 26 October 2017

Thank you for letting us know about your recent experience at Fairfield Inn & Suites Memphis Germantown. I understand your frustration with housekeeping issues, and I sincerely apologize. Your issues have been shared with the appropriate departments and team members and corrected. I appreciate you...More

Reviewed 12 August 2017 via mobile

I stayed here for a couple nights when here on business. The hotel was nice and clean with a comfortable bed. The lobby area has a nice large table where a big group can meet and do some work. Breakfast was a good selection with...More

Thank Nicole B
Response from Richie G, General Manager at Fairfield Inn & Suites Memphis GermantownResponded 14 August 2017

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. We are trilled to know you enjoyed the clean property, excellent breakfast, and our friendly service. We appreciate you being our guest and hope to see you again...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$95 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (9)
Dining (3)
Hotel & Grounds (22)
Bathroom (1)
Questions & Answers
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ROSANNE C
30 December 2014|
Answer
Response from Ken P | Property representative |
Thank you for considering our hotel. All of our rooms have double paned windows. We do have rooms that fit your requests. All of the bathroom areas are about the same size. There is a picture on our website of the bathroom... More
0
Votes
Room Tips
"Choose to leave you children at home or get a different hotel"
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"Get as far away from the train track as possible!"
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"High floor"
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"If you're a light sleeper, the trains may bug you unless you want to use the supplied ear plugs."
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