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Courtyard Memphis Germantown

124 reviews
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Traveller (28)
Room & Suite (22)
Dining (2)
Overview
  • Excellent30%
  • Very good26%
  • Average25%
  • Poor11%
  • Terrible8%
Travellers talk about
“bistro area”(3 reviews)
“room was clean”(10 reviews)
“small balcony”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Courtyard Memphis Germantown
Special Offer: Up to 20% off+food credit
Hotel packages
Hotel deals
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Reviews (124)Write a Review
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LanguageEnglish
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11
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All reviewsbistro arearoom was cleansmall balconymini refrigeratorhotel chainawesome experiencemonday morningoffice depothotel is locatedprice was reasonablenice neighborhoodshort staychecking ina great stayhot tubfree internethousekeeping staff
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1 - 5 of 123 reviews
Reviewed 6 January 2018

Check in was the highlight. The desk clerk, Eric, was very proficient and did his best to get me in the room location I wanted. he gave great advise and directions for my eating and shopping needs. Room was clean, well equipped and comfortable.More

Thank ronnien499
Response from Kiara M, General Manager at Courtyard Memphis GermantownResponded 8 January 2018

Thank you so much for letting us know about your recent stay at Courtyard Memphis Germantown. We are happy to know that you received the exceptional service on which we pride ourselves. I'm glad Eric was able to assist you with your needs, and I...More

Reviewed 4 January 2018

The staff at this hotel were extremely helpful with arrangements for my trips out of the hotel. The hotel is very relaxing and in a very quiet location, I would recommend this hotel is working in the area.More

Thank mary m
Response from Kiara M, General Manager at Courtyard Memphis GermantownResponded 5 January 2018

Thank you so much for letting us know about your recent stay at Courtyard Memphis Germantown. We are thrilled to learn that you got to experience the exceptional service on which we pride ourselves! We value you as our guest, and we hope to see...More

Reviewed 10 November 2017 via mobile

I must say that the Courtyard by Marriott in Germantown Tennessee very friendly staff evening check-in and morning staff very friendly rooms are clean they had an indoor pool and a hot tub very nice area was very safe and clean as far as I...More

Thank Dondi H
Response from Kiara M, General Manager at Courtyard Memphis GermantownResponded 17 November 2017

Thank you so much for letting us know about your wonderful stay at Courtyard Memphis Germantown! We are so glad that you got to experience the exceptional service on which we pride ourselves. We will be sure to share your kind comments with the staff,...More

Reviewed 10 November 2017

I stayed at the hotel while exploring Memphis as a potential place to live and had a wonderful hotel experience. Every single staff member I passed in the hallway, lobby etc. acknowledged and greeted me with a warm smile, which made me feel so welcomed....More

Thank Stacy C
Response from Kiara M, General Manager at Courtyard Memphis GermantownResponded 17 November 2017

Thank you so much for sharing about your great stay at Courtyard Memphis Germantown! It is our intent for every guest to have a pleasurable and memorable experience, and we are so happy that you were able to receive that! We hope to see you...More

Reviewed 2 November 2017

This hotel was nice and it was clean. Staff was friendly, however we had no hot water! I called Brenda at the front desk and informed her that I had just taken a cold shower. She informed me maintenance would not be in until the...More

Thank galveston65
Response from Kiara M, General Manager at Courtyard Memphis GermantownResponded 2 November 2017

Thank you for letting us know about your recent stay at Courtyard Memphis Germantown. Although it is our intent for every guest to have a pleasurable experience, unfortunately, we dropped the ball with you. Please accept our sincere apology for the hot water not working...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$106 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (22)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Linda M
26 January 2016|
Answer
Response from chrisinirvine | Reviewed this property |
The hotel had no breakfast available when I was there. There was a Waffle House within walking distance.
0
Votes
dmetzler
12 December 2015|
AnswerShow all 2 answers
Response from chrisinirvine | Reviewed this property |
I did not bring pets so I am unable to answer the question.
0
Votes
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12
Room Tips
"Quiet end is the 101 end of the hall!"
Read review
"Avoid the bistro and go to the Chick-fil-a a block over. Better food and MUCH better prices."
Read review
"We liked the higher floor we were on, it had a balcony you could go out and sit. Decent lanai chairs and a..."
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"Second and third floors have a balcony."
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