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Arrived to 60+ degree temps but by the time I woke up, most of the city closed due to ice & snow. Glenn (at the front desk) was incredibly helpful as we tried to understand whether the Agricenter would host our meetings or close.
Thank Janice P
Response from Rick P, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded 30 January 2018
Thank you very much for the feedback! We are so pleased to see that you such a wonderful experience with us. Glad everything worked out for you and we hope to see you back again soon ( hopefully in better weather :-) )! Thanks again!
I travel for work and lately had to travel to Memphis quiet a few times. Love staying at this hotel. Rooms are clean and always have a fresh clean smell when I walk in. Owners as well as Reception staff are awesome. Its quiet and...More
Feel like I am treated as VIP guest. Always clean, convenient, and always have smiles.
Provides great service, room is nice and has working TV, internet,very nice bed, and the service is quick response if there is a question.More
Response from Rick P, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded 18 December 2017
It's wonderful to hear that you enjoyed your recent stay with us at the Holiday Inn Express - Memphis/Germantown. Our goal is to always exceed your expectations and we are humbled by your positive feedback. We strive to do our best to always make you...More
Only stayed one night. We had a service animal which they seemed a little iffy on their understanding of the policies with however they were very polite as we worked it out. The room was pretty spacious and very clean, bed was a little stiff...More
Response from Rick P, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded 5 December 2017
Thank you for choosing to stay with us and for your feedback. We will work double hard on a return visit to receive a 5 Star Rating. Please come back and visit us again anytime. Thank you.
Great quiet location next to the Wolf River and awesome walking trails. Excellent service, great room, great people. Would recommend to all. Also being close to the German town shops and some great restaurants will appeal to many people.More
Thank Lindsay J
Response from GM-HolidayInnExpress, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded 5 December 2017
The Holiday Inn Express Memphis/Germantown staff and management team would like to thank you for sharing your comments here on Trip Advisor. Out of all the other hotels in Memphis/Germantown you chose our location and for that we are very grateful! We hope you and...More