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Quality Inn & Suites

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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Chattanooga, Tennessee
1 review
Reviewed 26 October 2016

This hotel is very conveniently located to every thing around. Breakfast was Super Fantastic. Indoor Pool was so good, kids enjoyed. Very friendly staff. This will be my choice of hotel whenever I'm in the area...

Helpful?
Thank zakdcont21
Mississauga, Canada
2 reviews
Reviewed 20 October 2016

i stayed one night for business and I am glad I chose this hotel, its perfect location and perfect town, the staff was friendly and helpful. The room was spacious , clean and quiet.The breakfast was good, plentiful and free, If you are in Memphis area choose this hotel over the others you will be glad you did.

Helpful?
Thank campbellconnor850
Portage, Wisconsin
Level Contributor
139 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 11 October 2016

This was the worst Hotel we have ever stayed in. The Furniture was full of Grease spots. The ceiling had like Champagne Spots on it, the Air Conditioner had mold on it, the bedding had holes in it. We have stayed in Memphis quite a few times and never had a problem. We had stayed at 5 other hotels on... More 

Helpful?
Thank Bob J
Poquoson, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2016 via mobile

Sadly we lost our nephew in a motorcycle accident Saturday night. We all flew into the Memphis area on Monday and Tuesday and stayed throughout the week. We could not find any place to stay all together other than the quality Inn here in Germantown. I'm here to tell you things do happen, though on this side of heaven we... More 

Helpful?
Thank Henry A
CISManager, Staff at Quality Inn & Suites, responded to this review

Thank you for your kind words. It was our pleasure to have you and your family. More 

Germantown, Tennessee
1 review
Reviewed 7 July 2016 via mobile

I checked into this hotel cause i was looking for a safe location and a good rate. Germantown is considered a good area and the rate was $106.00. As soon as i left the lobby everything started looking darker and older. I gave it benefit of doubt and continued to my "room". I opened the door and an unpleasant smell... More 

Helpful?
Thank cooperm1
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 June 2016 via mobile

The area is super safe and very nice. The room was clean. I stayed with my two children ages 8 & 11. The pool is very small and indoor but was still enough for them to burn some extra energy. Breakfast was decent. They had yogurt, cereal, boiled eggs, biscuits and gravy, coffee, juice and a waffle maker. They also... More 

Helpful?
Thank Sarah S
mechanicsville, MD
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 15 June 2016

Perhaps this was a corporate mistake, but I had reserved a room with 2 queen beds, and when we arrived, they only had a single king left - took $5 off my bill, but that did not make up for lack of sleeping space. Room was cramped and the layout was not great - bath sink was tiny, and the... More 

Helpful?
Thank karensquirkies
1 review
Reviewed 3 June 2016

The room was good Service was excellant stayed there one night and was quite satisfied. They had free breakfast including cold cereal, Danish, Waffels and coffee and Tea. The TV was great and wifi for laptop was fine.

Helpful?
Thank John S
CISManager, Guest Relations Manager at Quality Inn & Suites, responded to this review

Good Day John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Killen, Alabama
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 May 2016

My wife and I had to bring our 75-pound dog to a veterinary specialist, and needed a place where the three of us could stay. The vet listed this as a nearby pet-friendly option, and I'm glad they did. Everyone we met of the staff was friendly and helpful. (They all gushed over our dog, too, which doesn't hurt our... More 

Helpful?
Thank Barry T
CISManager, Guest Relations Manager at Quality Inn & Suites, responded to this review

Good day, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Hollywood, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2016

I was pleasantly surprised with the price on short notice for this room. The staff was very nice and the room was cool and clean. This location is just off the beaten path....easy to find and close to just about everything you may want or need.

Helpful?
Thank dee m

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 7787 Wolf River Blvd., Germantown, TN 38138 (Formerly Comfort Inn & Suites)
Region: United States > Tennessee > Germantown
Price Range: $118 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Hotel Germantown
Comfort Inn And Suites
Comfort Inn Germantown
Germantown Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool was great...”
 of 5 bubbles zakdcont21, 26 Oct 2016 | Read review
“Beware of this ONE !!!!!!”
  • Bedding
  • Ceiling
  • Furniture Foot stool
  • Bedding
 of 5 bubbles 2bobj, 11 Oct 2016 | Read review
“use one of the find hotel aids.Travelosity, etc.”
 of 5 bubbles johnsO5121TN, 3 Jun 2016 | Read review
“There is major construction on the expressways so be sure to check on alternate routes to and from the airport.”
 of 5 bubbles 820deem, 19 Apr 2016 | Read review
“Slight road noise in rooms facing Wolf River Blvd.”
 of 5 bubbles JasonGoes, 3 Mar 2016 | Read review
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