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Holiday Inn Express Hotel & Suites Harriman

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Holiday Inn Express Hotel & Suites Harriman
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102 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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Smyrna, Tennessee
Reviewed 1 week ago

This is THE place to stay if you have to be in the Harriman / Rockwood area. The staff is very outgoing and helpful. The facilities still seem new. And the value is great. The two oh my's are if your in room on front the train may wake you. Also, if there during a spell of frozen precipitation, it...

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Helpful?
Thank drmurphy1
Henning, Tennessee
Reviewed 1 week ago

The view of the mountains from the hotel room was beautiful. The hotel staff were very friendly and helpful. The rooms were clean and well maintained. They offered a breakfast in the morning that was convenient.

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Thank wlmja17
Reviewed 12 February 2017

The hotel staff is great and the rooms clean and comfortable. Breakfast is good and overall good nights rest. Location is good and convenient. They are remodeling but even with that they are doing so without a lot of noise.

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Thank BigOrangeTenn
Richmond, Kentucky
Reviewed 16 January 2017

Zero complaints. The hotel staff was nice. The rooms were clean and well maintained . The breakfast provided is nice and offers a little something for everyone. The pool area is nice and clean . I will stay at this location again.

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Thank Sheliatipton
Michigan
Reviewed 25 December 2016

This was a very good two night stay for us. Front desk had well trained, helpful people. We had a clean, large room. Furniture including the bed was newer, clean, comfy & not too low. Also had a pool that was a welcome sight & helped with our "PT". We will be back!

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Thank Herschel M
Nashville, Tennessee
Reviewed 15 November 2016

We made reservations and arrived to check in on Friday Oct. 28th. but the male clerk was so insolent and rude that we left and went to the comfort inn where we were given 5 star service. There is no excuse for poor customer service when you are in the hospitality business

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Thank WJB12311
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Harriman, responded to this review

Dear WJB12311, Thank you for taking the time to post your comments. We are very sorry for the unfortunate experience you had with the service you received from our staff. We appreciate your feedback as this is our best resource for improving guest services. We have sent you a private message to obtain some additional details. Thank you for staying...

Stillwater
Reviewed 18 October 2016 via mobile

King size bed, room was clean and a very good size. Bathroom was clean. Staff was friendly and helpful. Not much in the way of exercise equipment. 1 elliptical, 1 bike and 1 treadmill that did not work. Breakfast was good, coffee was good Area was safe and the view nice.

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Helpful?
Thank Shawn Y
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Harriman, responded to this review

Dear Shawn Y, Thank you for taking the time to express your thoughts and concerns. We are very pleased you liked the room you received and the friendliness of our staff. We would like to apologize that our fitness center fell short of your expectations. Your feedback is very important to us as this continually helps us improve the facilities...

Reviewed 14 October 2016

Our room was nice. The bed was comfortable. The staff was friendly. They do need more electrical outlets near the desk in the room. There was a desk lamp that did not have an outlet built in it and one of the bulbs was burnt out in the light.

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Thank Ronald C
Reviewed 6 September 2016

We have been staying at this hotel for the past 6 years. Each year the staff is the same friendly and welcoming. Breakfast is great and the rooms are spotless. No issues at all with anyone. Parking is easy and it is located just off the exit. We like it for all the reasons above plus it has a refrig...

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Thank Elizabeth S
Reviewed 6 September 2016 via mobile

We have friends that live on a lake near Harriman and they recommended the holiday inn express. Everyone was friendly and helpful. I asked for a couple waters before heading up and they gave those out complimentary (although I did have to ask). Clean rooms. Room has a small frig and microwave. Good breakfast.

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Helpful?
Thank Pam E

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to Roane County is the Holiday Inn Express Hotel & Suites, conveniently Located to I-40 at Exit 347, Centrally located between Knoxville, Nashville and Chattanooga, Tennessee. 100% NON SMOKING HOTEL. This intelligently designed hotel is close to Historic Downtown Harriman, Watts Bar Lake and the Foothills of the Cumberland Mountains. Many restaurants are located within 1 Mile of the hotel. Special in room amenities include FREE HIGH SPEED INTERNET, Microwave and Refrigerator, free local calls and free parking. BUSINESS:, TVA Steam Plant, Bayou Steel, Chase Scientific & ORNL HOSPITAL: Roane Medical Center UNIVERSITY: Roane State Community College. LOCAL AREA ATTRACTIONS:Smokey Mountain National Park, Pigeon Forge, Neyland Stadium - Home of the Tennessee Volunteers. STAY SMART: Kohler shower Head and bedding featuring new mattresses:triple sheeting, your choice of two queen beds or one king bed. EXPRESS START BREAKFAST,featuring TWO HOT items daily - omelets with cheese, sausage or bacon, biscut and gravy. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Harriman

Address: 1885 S Roane St, Harriman, TN 37748-8648
Region: United States > Tennessee > Harriman
Price Range: $151 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Harriman 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Harriman
Holiday Inn Harriman
Harriman Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Harriman staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Harriman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See review”
 of 5 bubbles drmurphy1, 17 Mar 2017 | Read review
“Book close to staircase. Ask for a room looking at the mountains”
 of 5 bubbles designer109, 25 Aug 2016 | Read review
“Rooms that face the road have a nice view.”
 of 5 bubbles U8062QBjamess, 24 Jul 2016 | Read review
“Entrance hard to locate”
 of 5 bubbles Travel2011Lover, 15 May 2016 | Read review
“A room towards the back of the hotel if you are a poor sleeper”
 of 5 bubbles SimonL574, 25 Oct 2015 | Read review
5 of 5