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Reserved room for 4 nights, but couldn't sleep at all the first night due to noise from room above. Informed front desk early next morning that we were checking out that morning, and to cancel the following 3 nights. Received credit card statement today showing...More
1 Thank conniebissett
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 3 weeks ago
Thank You for your review of the Holiday Inn Express and Suites Hixson, Tn.
This review is one side of the story which is yours that we charged you double. Here is what exactly happened you booked two reservations on two different dates.
I'm a business traveler that has come to this location for 12+ years. I've seen it go from the traditional business hotel of a decade ago to this new, polished gem of a modern day business hotel. Over the past couple of years, the Holiday...More
Thank Randall W
Management response:Responded 8 August 2017
Hello, Thank you for being a loyal guest with us through those long years. We greatly appreciate your loyalty and can not wait to have you again as our guest.
Everyone at the front desk is friendly and helpful. Breakfast in the mornings with Linda is great. The housekeeping staff is friendly and my room always looks great. Loved having the fitness room downstairs. I stayed here for 5 weeks and had no complaints at...More
I almost never provide a negative review as I’m a small business owner and appreciate when folks reach out to me directly so I can have the opportunity to correct any issues they have had. In this case I both called the front desk and...More
1 Thank TAWIowa
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 7 November 2017
Dear valued Guest Thank you for taking the time to review the Holiday Inn Express and Suites Hixson,Tn. We apologize that your stay at our hotel was unpleasant. In order to keep guests happy we do paint at night sometimes in order to keep the...More
Excellent customer service, clean modern rooms, comfortable beds and a large tv.
The breakfast area and common areas were well maintained with a modern look.
If I had one complaint, I would say that the parking lot is a little awkward but manageable.
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 28 October 2017
Thank you so much for taking the time to review the Holiday Inn Express and Suites in Hixson Tn. We are pleased that you enjoyed your stay. Please come back and stay with at the Holiday Inn Express and Suites Hixson Tn.
US$96 - US$139 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Chattanooga-Hixson ,