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SureStay Plus Hotel by Best Western Jackson

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1936 Highway 45 Byp, Jackson, TN 38305-2478
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (42)
Room & Suite (39)
Dining (4)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 33 hotels in Jackson
Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town. offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! SureStay Plus Hotel by Best Western Jackson is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the SureStay Plus Hotel by Best Western Jackson.
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Location

Full view
79Somewhat walkable
Grade: 79 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
1936 Highway 45 Byp, Jackson, TN 38305-2478
Getting there
Memphis Intl Airport123 kmSee all flights
Mckellar Airport9 kmSee all flights
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400Reviews0Q+A3Room tips
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David W wrote a review 1 Sep
6 contributions
1. Check in was ok just not very friendly 2. The swimming pool was closed which I get but is not emptied and not being cared for so the water was a weird green and located close to rooms. 3. The carpet was full of stains 4. The toilet paper holder was broken 5. The tub was stained and had mildew where tub met the wall
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Date of stay: August 2021
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lprice15 wrote a review Aug 2021
Dunnville, Kentucky1 contribution
Had a great stay and would recommend this Hotel to anyone. We stayed 2 nights without any problems and can say it was a comfortable stay. If you need anything, they are happy to get it for you. Also the breakfast is awesome, you dont have to leave to go some elsewhere.
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Review collected in partnership with Best Western
Date of stay: August 2021
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delilley wrote a review Aug 2021
2 contributions
+1
I had 2 rooms booked for 13 - 15 July. The condition of one room was deplorable. The other was not as bad, but still not good. Amenities listed (pool and free breakfast) were not provided. Maintenance staff was unresponsive to repair requests. Attached photos show the most concerning issues: - mold in bathtub - smoke detector covered with plastic - tub faucet broken and inoperative In addition: - the air-conditioning unit leaked causing a large area of carpet to be completely soaked. It was obvious that this issue had existed for a long time because the subfloor beneath the carpet was very unstable, like the subfloor had become rotten. - The room was infested with ants and tiny spiders. The front desk said they were aware of the insect issue and an exterminator had been contacted. - The television and phone in the living room area were not working
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Date of stay: July 2021
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GoPlaces50554546778 wrote a review Jul 2021
2 contributions
Carpet was disgusting & I was afraid to walk barefoot. Outer bedspread looked grubby & had cigarette burn holes. The room chair looked sketchy so I sat in the desk chair. Bathroom looked like it had deferred maintenance. Towels & sheets were clean.
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Review collected in partnership with Best Western
Date of stay: July 2021
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kendewhirst wrote a review Jul 2021
1 contribution
This hotel was filthy. Mold in the bathroom and holes in the towels and sheets. not sure how ANY staff could miss that when getting the room ready. Overall cleanliness was terrible. Didn't have much choice of venues and i usually do better with Best Western, but Best Western is 50/50. Some are great and this place was awful!!!!
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Review collected in partnership with Best Western
Date of stay: July 2021
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United StatesTennesseeJackson
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Frequently Asked Questions about SureStay Plus Hotel by Best Western Jackson
Which popular attractions are close to SureStay Plus Hotel by Best Western Jackson?
Nearby attractions include Casey Jones Village (0.5 km), The Tap Bar & Grill (0.5 km), and South Street Comedy Club (0.2 km).
What are some of the property amenities at SureStay Plus Hotel by Best Western Jackson?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at SureStay Plus Hotel by Best Western Jackson?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at SureStay Plus Hotel by Best Western Jackson?
Guests can enjoy free breakfast during their stay.
Is parking available at SureStay Plus Hotel by Best Western Jackson?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Plus Hotel by Best Western Jackson?
Conveniently located restaurants include Picasso Bistro & Pizzeria, Brooks Shaw's Old Country Store, and Old Town Spaghetti Store.
Are there opportunities to exercise at SureStay Plus Hotel by Best Western Jackson?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to SureStay Plus Hotel by Best Western Jackson?
Many travellers enjoy visiting Casey Jones Village (0.5 km).
Is SureStay Plus Hotel by Best Western Jackson accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.