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BEST WESTERN Carriage House Inn & Suites

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BEST WESTERN Carriage House Inn & Suites
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240 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Carriage House Inn & Suites
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Showing 239: English reviews
Little Rock, Arkansas
Reviewed 14 October 2016

Sorry folks but this hotel is not the excellent place it was. Apparently in 2015 they were bought out. We have stayed in this hotel a minimum of 4 nights per year as we travel a specific route to see family and friends twice a year. We have always stayed there a minimum of 2 nights (going and returning) every...

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Helpful?
Thank Betsy M
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need improvement, I don't recall the events taken place the way it was mentioned in this review,...

Reviewed 10 October 2016 via mobile

Needed a place to stay for one night while passing through. Very clean. Beds were OK. Great location. Close to after thing. Would stay again for a quick night. We didn't try the breakfast so can comment on that. Our room was very cozy and clean

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Helpful?
Thank SavedByGrace09
Carolynn H, Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for choosing Best Western for your recent stay in Jackson. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as...

Fort Worth
Reviewed 25 September 2016

Very clean, good breakfast. Easy access. Will stay when we travel again. The night clerk was very helpful and kind. Our check in and questions were responded to in a very informed way. The Hotel was easy to get to from I-40.The grounds, lobby and room were very clean and inviting. The fact that there was a microwave, small ice...

Review collected in partnership with Best Western
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Helpful?
Thank Nita B
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

The Woodlands, Texas
Reviewed 20 September 2016

We love this after an exhausting drive from Houston on the way to Kentucky. Great reception man- he recommended several local and nearby restaurant options and the one we went to - Redbones- Cajun) was very good. Great bed, very clean, coffee in the room great, and a VERY good breakfast for free. The price was fair, and did I...

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Helpful?
Thank julia s
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Montgomery, Alabama
Reviewed 19 September 2016

I enjoyed my stay and everything was very nice and the price and location was wonderful. The fount desk staff was nice and the breakfast person was great also. The problem I had as a BW Platinum member was useing my $50 reward card. I called BW twice to get the number and it was entered by the staff twice...

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Helpful?
Thank Eaglemapper
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay while you were at our hotel however I;m sorry to hear that you experienced issues with the use of your travel card. Unfortunately sometimes things fall through the crack and we apologize for any and all inconveniences this has caused you. We hope...

Tucson AZ, United States
Reviewed 16 September 2016

If I'm ever in Jackson, TN, again, I won't stay in this motel. I don't know who the owner is or what their standards are for personnel, services, cleanliness of the rooms, etc. Practically needed a GPS to find the vending and ice machines -- even after hotel staff told me how to find it.

Review collected in partnership with Best Western
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Thank Theodore J
Carolynn H, Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

I certainly understand your frustration after traveling a long day, and realize that you need clear directions to the ice and vending machine.. I hope you were able to locate what you needed, we are a smaller hotel with only 2 floors so it is located only in one area. Please accept my sincere apologies. We will make every effort...

Gainesville, Georgia
Reviewed 1 September 2016

This hotel is a nice place to stop over for a nights rest. The staff was all very nice and helpful. I stayed a few weeks earlier on a similar trip and the room was fine. This time I did not like the room the gave me at first and the staff was fast and nice to switch to another...

Review collected in partnership with Best Western
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Thank onthego2213
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Ciudad Victoria
Reviewed 29 August 2016 via mobile

It was a long 12 hr trip from oklahoma, we had some car problems on the way, so it was getting late, I had a reservation planning to drive 9 hr, when we got there it was clean good beds to rest and clean bathroom.. in the morning they had nice breakfast. Outside the hotel look a little old.

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Thank Wesley2k1
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Owasso, OK
Reviewed 16 August 2016

This hotel was just a quick stopover on our way back home, and for that it served its purpose. The room was fine, but the breakfast area was tiny. Normally I check Trip Advisor reviews before booking a place, but I simply didn't have time this go around. Had I done that, I might have chosen differently. One thing I...

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Helpful?
Thank sidebones
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Lombard, Illinois
Reviewed 9 August 2016

Clean room, very good service from all staff. Stayed two nights for a wedding. Only reason we did not give five stars was the following minor issues. Toilet tank leaked, two stairs hard to walk on in high heels, (wife, wedding), Breakfast area was too small for number of guests. I would stay again. Pillows and bed very nice. Breakfast...

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Helpful?
Thank Thomas_H181
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to BEST WESTERN Carriage House Inn & Suites!Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town, The BEST WESTERN Carriage House Inn & Suites offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! The BEST WESTERN Carriage House Inn & Suites is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the BEST WESTERN Carriage House Inn & Suites in Jackson, Tennessee. ... more   less 

Additional Information about BEST WESTERN Carriage House Inn & Suites

Address: 1936 Highway 45 Bypass, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: $131 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Carriage House Inn & Suites 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Jackson Best Western
Best Western Jackson
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Carriage House Inn & Suites staff and other travellers.
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4 months ago

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Questions? Get answers from BEST WESTERN Carriage House Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great bed!”
 of 5 bubbles 908julias, 20 Sep 2016 | Read review
“You might want a room on the back side of the hotel, quieter, and the sun shines on door.”
 of 5 bubbles Thomas_H181, 8 Aug 2016 | Read review
“Choose rooms back of hotel not facing pool”
 of 5 bubbles mscopper, 28 Jun 2016 | Read review
“Perhaps rooms that are not "deals" are better. Ours was beside the roadway and not a nice room at all -- certainly not updated in any way.”
 of 5 bubbles Retiredperson2001, 8 Jan 2016 | Read review
“Second floor room on front was quiet”
 of 5 bubbles johnsonfamily430, 21 Aug 2015 | Read review
5 of 5