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Courtyard Jackson

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Traveller (13)
Room & Suite (17)
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Overview
  • Excellent55%
  • Very good25%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(61 reviews)
“bistro staff”(5 reviews)
“fire pit”(13 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Offers from Courtyard Jackson
Special Offer: Member Rates
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Offers from Courtyard Jackson
Special Offer: Member Rates
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Reviews (398)
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396 results
Traveller rating
214
99
58
16
9
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Time of year
LanguageEnglish
214
99
58
16
9
Show reviews that mention
All reviewsfront deskbistro stafffire pithalfway pointhot tubtwo queen bedsbusiness travelerfitness roomroad noisewould definitely stay here againindoor poolnice staymini fridgevisit familyup to dategood nights sleepstaff was friendly
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1 - 5 of 396 reviews
Reviewed 3 weeks ago

I was here for almost 3 weeks while working in town, and while I didn't find a lot of redeeming things about the city of Jackson itself, I really enjoyed the hotel. It was clean, the bistro/bar had decent food and wasn't horribly expensive like...More

Thank Rob S
Reviewed 21 March 2018

Clean and large room with nicely design two person chair. The chair had tablet table. Also, had a laptop desk. Comfortable bed with good sleep. Bathroom shower had nice water press and soft water. Desk service was great.More

Thank dynamitedon
Response from Dan B, General Manager at Courtyard JacksonResponded 5 weeks ago

Dear dynamitedon, Thank you so much for taking time out of your busy day to review your most recent stay with us. We are pleased to hear that you found our beds comfortable and rooms to be clean and large. We will share your kind...More

Reviewed 25 February 2018 via mobile

Unexpected stop. Nice, clean comfy rooms with the best chairs, ever. Two queen beds, desk with rolling chair, single chair and chair with ottoman that seats two. Quiet location with super nice staff. Staff provided toothbrushes, toothpaste, soap, shampoo, conditioner, combs and makeup wipes for...More

1  Thank Ratgirl24
Response from Peter W, General Manager at Courtyard JacksonResponded 27 February 2018

Dear Ratgirl24, We truly appreciate your group for stopping off to stay with us this past weekend ! We truly appreciate your business and we hope everyone enjoyed there stay. Our entire team takes pride in all we do and I do believe that it...More

Reviewed 22 February 2018

Stopped here while traveling with my family from Iowa to Alabama. We pretty much randomly grabbed a hotel off the interstate. This was a great choice. The room we had was huge. Two queen beds and a cool corner single sofa sleeper. Tons of room....More

1  Thank Ryan T
Response from Peter W, General Manager at Courtyard JacksonResponded 24 February 2018

Dear Ryan T, Thank you so much for your wonderful review of our beautiful Courtyard Jackson TN. Our team takes great pride in all they do and it shows through their daily contributions. As we are directly off I-40 it makes for a very nice...More

Reviewed 4 February 2018 via mobile

The stay was ok. The shower was extremely narrow. Motel was clean, staff was friendly. Food in Bistro was fair. Rooms were a little noisy and mattress was lumpy. Toilet was short. Would likely stay again if in the area.More

Thank Douglas W
Response from Michelle C, General Manager at Courtyard JacksonResponded 6 February 2018

Dear Douglas W, Thank you for taking the time out of your busy day to review our hotel. We are very pleased to hear that you found our hotel to be clean and our staff to be friendly. We hope to have the chance to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$116 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Jackson
#3 Romantic Hotel in Jackson
#5 Family Hotel in Jackson
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Jackson
#3 Romantic Hotel in Jackson
#5 Family Hotel in Jackson
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (13)
Room & Suite (17)
Questions & Answers
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winepourer
3 June 2017|
AnswerShow all 3 answers
Response from Jeffrey W | Property representative |
The Courtyard by Marriott Brand does not offer Complimentary Breakfast. We do however offer hotel rates that include a breakfast coupon based on availability. The Bistro offer made to order eggs, French toast and a host of... More
0
Votes
2Bboysmom
23 July 2015|
AnswerShow all 3 answers
Response from Jennifer F | Property representative |
Good Afternoon, 2Bboysmom! Unfortunately, we do not have any rooms that we can *guarantee* pets have not been in. We try to keep them limited to just our first and second floor rooms but sometimes they do spill over into... More
0
Votes
Room Tips
"room 323 was a good one"
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"Ask for a room with a new mattress."
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"Ask for a room that does not face the highway if you want to get ant sleep."
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"Request room facing away from interstate."
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