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Comfort Suites Jackson I-40

61 Casey Jones Ln, Jackson, TN 38305-2401
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Comfort SuitesUS$144
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Traveller (67)
Room & Suite (42)
Dining (6)
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A note from Comfort Suites Jackson I-40
Updated 02/06/20


#5 of 32 hotels in Jackson
Renovated 2019 - Winners of the Choice Gold Award for Customer Satisfaction, the Comfort Suites is a new, all suites Hotel located in the heart of the city. Guest will find a myriad of shopping and dining, most within 1 1/2 miles of the hotel. Access to Interstate 40 is within 1/16 of a mile. The Jackson Sportsplex is two exits down off I-40 and an approximate 7 minute drive. The Comfort Suites offers a full hot breakfast, state of the art fitness center, indoor pool and hot tub spa, and a full business center. Guest appreciate our friendly staff and comfortable thermostat controlled suites, as well as our excellent customer service.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Business Centre with Internet Access
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Snack bar
Vending machine
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Picnic area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Sofa bed
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
228Reviews4Q+A34Room tips
Traveller rating
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Popular mentions
37sidneym wrote a review May 2021
Springfield, Missouri180 contributions22 helpful votes
This was a pleasant place to stay. All was good as expected. Low noise even close to Interstate. They has server who plated and served hot entrees. Limited but good eggs, sausage, gravy and potatoes, Would gladly return.
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Date of stay: May 2021
Sleep Quality
Road799204 wrote a review Mar 2021
Columbia, Missouri15 contributions2 helpful votes
My husband and I stayed here one evening while traveling through Tennessee on a trip. Our room was lovely- clean and comfortable. The bed was extremely cozy; the sheets and pillows were great. The breakfast was nice with many choices including bacon, sausage, eggs and waffles. The young lady serving breakfast was helpful. The only restaurant within walking distance was the Casey Jones family style restaurant. Though many restaurants are only a short distance away- the area is not conducive to walking due to traffic and lack of walkways. I struggled with the overall rating because the hotel was fantastic. The only negative was the manager on duty made an off color comment. I felt this was highly unprofessional and really lowered my overall opinion as the manager should be a role model for the other employees and encourage a secure and welcome feeling for all. Otherwise the rating would have easily have been excellent.
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Date of stay: March 2021Trip type: Travelled as a couple
Response from Billie Duke, General Manager at Comfort Suites Jackson I-40
Responded 10 Mar 2021
Greetings and thanks for sending us your review. Please accept our apologies for any comment that may have offended you. We are happy you enjoyed the hotel and hope to see you again soon
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nanteyea wrote a review Feb 2021
Winfield, Tennessee10 contributions5 helpful votes
Both in January & February, my stays were value-plus. The Manager, Billie Duke, continues to provide staff who are helpful, friendly, and efficient. The rooms are clean, comfortable, spacious and furnished with a seating area with sofa & ottomans. The TV is easily visible from the beds or the seating area. The hot breakfast provided (eggs, bacon, sausage, biscuits, sausage-gravy) adds value, and there are cereals, yogurt and juices, and there is a very good coffee machine for a fresh cup of coffee. We could not have been more royally treated. This motel is Covid-safe, and appropriately masked! In these stressed traveling times, I could not improve on this choice. It is on our must-stay list any time we're in this area.
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Date of stay: February 2021
Trip type: Travelled on business
Response from Billie Duke, General Manager at Comfort Suites Jackson I-40
Responded 10 Mar 2021
Greetings Nanteyea!...and thanks so much for your kind review! We truly appreciate your recognition of our efforts, especially during this stressful time with Covid regulations. We are proud to offer our full hot breakfast as we want our guest to enjoy a nice breakfast; therefore, we improvised by having an attendant plate and serve. Thanks for recognizing that! Warmest Regards, and thanks for you patronage!
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DK47 wrote a review Oct 2020
Tennessee513 contributions117 helpful votes
Stopped here after a very long days drive. Hard to find late at night. The room was clean, front desk was nice and courteous. The room was quite. We saw a few of the staff didn’t have mask on which we aren’t fond of during this pandemic. Didn’t do the breakfast. We hate the coffee at Comfort Inn and Suites.
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Date of stay: October 2020Trip type: Travelled as a couple
Response from Billie Duke, General Manager at Comfort Suites Jackson I-40
Responded 10 Mar 2021
Greetings and thanks for taking the time to fill out your review. Our housekeeping staff does wear their mask all day; front desk places their mask back on once a guest approaches. Hopefully soon we will all be able to go back to normal. We appreciate your patronage and hope to see you again when next coming through Jackson. Warmest Regards,
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Ginny W wrote a review Oct 2020
Anniston, Alabama65 contributions14 helpful votes
For those of you who don't know, every year at this time different groups either camp out or plan large gatherings to celebrate this greatest of biblical festivals, called the FEAST OF TABERNACLES. Jewish people build SUKKAHS next to their houses and messianic churches like to get everyone together for a rip roaring good time for 8 days SOMETIMES at campgrounds. I chose this group. . The feast held in Jackson by Tennessees own Hungry Hearts ministry, was in the Hilton garden inn. They built a sukkah in a reserved conference room. I tried to reserve at the group rate but they wouldn't honor it and it was too pricey. I tried to reserve and I looked at reviews for Comfort Inn and they were all great. I made the reservation and am having to split up my time here during the week so I'm staying 3 days at the beginning and 3 at the ending. Mr Patel was very gracious and the two sisters are a HOOT! Southern style friendly they are! I love Em! Rooms were exceptionally clean and the AC was super cold the way I like it. Worth it! I'll take pics later.
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Date of stay: October 2020Trip type: Travelled solo
US$98 - US$175 (Based on Average Rates for a Standard Room)
comfort hotel jackson
United StatesTennesseeJackson
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Frequently Asked Questions about Comfort Suites Jackson I-40
Which popular attractions are close to Comfort Suites Jackson I-40?
Nearby attractions include Casey Jones Village (0.2 km), The Tap Bar & Grill (0.6 km), and South Street Comedy Club (0.4 km).
What are some of the property amenities at Comfort Suites Jackson I-40?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites Jackson I-40?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites Jackson I-40?
Guests can enjoy free breakfast, free instant coffee, and a snack bar during their stay.
Is parking available at Comfort Suites Jackson I-40?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites Jackson I-40?
Conveniently located restaurants include Picasso Bistro & Pizzeria, Brooks Shaw's Old Country Store, and Old Town Spaghetti Store.
Are there opportunities to exercise at Comfort Suites Jackson I-40?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Suites Jackson I-40?
Yes, dry cleaning and laundry service are offered to guests.
Does Comfort Suites Jackson I-40 offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Comfort Suites Jackson I-40?
Many travellers enjoy visiting Casey Jones Village (0.2 km).
Does Comfort Suites Jackson I-40 have any great views?
Yes, guests often enjoy the city view available here.