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Holiday Inn Express & Suites Jackson Northeast

55 Parkstone Pl, Jackson, TN 38305-7604
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (35)
Room & Suite (32)
Dining (8)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Jackson Northeast
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 32 hotels in Jackson
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Outdoor pool
Breakfast available
Breakfast buffet
Baggage storage
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
297Reviews2Q+A49Room tips
Traveller rating
  • 193
  • 74
  • 14
  • 6
  • 11
Time of year
Traveller type
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Popular mentions
Maria B wrote a review Yesterday
Illinois46 contributions9 helpful votes
We chose this for our recent one-night stay in Jackson based on positive Tripadvisor reviews. Perhaps they're experiencing an "off phase" due to staffing issues, but this was pretty terrible. The front desk person was borderline rude, which did not bode well for our stay. The biggest issues appear to be with housekeeping/ maintenance. The floors from the lobby to the elevators were filthy, including a trail of small blood drops that led in from the pool area to the elevators. A "wet floor" sign was placed nearby, but the floor hadn't actually been cleaned. The 4th floor hallway carpet was also filthy. We arrived at approx. 4:30 p.m., and rooms were still being serviced. Our room had fresh linens & towels, a nice layout & comfortable chairs. Unfortunately, late in the evening I realized that our bathroom floor & shower had not been cleaned, and the glass shower door was not sitting correctly in in its track-it fell off its tracks twice while my husband was taking a shower. The in-shower shampoo/soap dispenser fell off the wall, and the toilet paper holder was coming apart. Another major concern was a sticky substance on the nightstand that clearly had not been cleaned, (we travel with Clorox wipes in these Covid times). Minor issues included no bathmat & an empty tissue box. If we are ever in Jackson, TN, again, we will NOT be staying here. Holiday Inn Express is one of my go-to's when I travel, but this location does not live up to the usual Holiday Inn Express standards.
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Date of stay: June 2021
LisaI0WA wrote a review May 2021
Dubuque, Iowa26 contributions5 helpful votes
Had a reservation but when we arrived they informed us that they didn’t have any clean rooms due to staff shortage and we’d have to wait a minimum of 30 minutes for a clean room. Staff was apologetic but that didn’t help when when we were tired after a long drive. They shouldn’t have accepted reservations if they couldn’t fulfill the reservation.
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Date of stay: May 2021Trip type: Travelled as a couple
tonytsheng wrote a review Jan 2021
243 contributions100 helpful votes
One quick night here because I was moving one of my kids across the country and this was a stop along the way. Very very friendly staff and room was totally clean and nice and roomy. Because of Covid, they did breakfast to go where you would order the night before including a pick up time and that was really great. I was certainly apprehensive about traveling during Covid but this hotel did a great job in these crazy times.
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Date of stay: January 2021
Sleep Quality
2 Helpful votes
Steve H wrote a review Oct 2020
Shobonier, Illinois108 contributions31 helpful votes
Took a long weekend getaway to visit Shiloh National Battlefield, and we had a very nice experience with this hotel. The staff was very friendly, The room was very nice and clean. The hotel is nicely located near restaurants. We will stay here again when in the area.
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Date of stay: October 2020
Sleep Quality
1 Helpful vote
Elizabeth Z wrote a review May 2020
Raleigh, North Carolina163 contributions23 helpful votes
This is an older hotel, but has been totally redone! I read reviews before booking, and was very pleased. The room was great! It was clean, the bed was comfortable, and we asked for a quiet room, and got one -- room 421, which was very quiet! Only "Grab & Go" breakfast, BUT we were given several choices - like type of bagel (or gluten free), fruit, drink, & yogurt! Very good stay!
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Date of stay: May 2020
Sleep Quality
Room Tip: Room 421 was WAY away from the noise, like elevator, ice machine, or highway noise!
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US$102 - US$162 (Based on Average Rates for a Standard Room)
holiday inn express & suites jackson northeast hotel jackson, holiday inn express and suites jackson northeast
United StatesTennesseeJackson
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Frequently Asked Questions about Holiday Inn Express & Suites Jackson Northeast
Which popular attractions are close to Holiday Inn Express & Suites Jackson Northeast?
Nearby attractions include The Ballpark at Jackson (1.0 km), Sky Zone Trampoline Park (0.4 km), and Cinema Planet 10 (1.0 km).
What are some of the property amenities at Holiday Inn Express & Suites Jackson Northeast?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Jackson Northeast?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Jackson Northeast?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Jackson Northeast?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Jackson Northeast?
Conveniently located restaurants include Reggi's BBQ & Wings, Jiang Jun, and Los Portale's Mexican Restaurant.
Are there opportunities to exercise at Holiday Inn Express & Suites Jackson Northeast?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Jackson Northeast?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Jackson Northeast?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Jackson Northeast offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Jackson Northeast?
Many travellers enjoy visiting Casey Jones Village (7.2 km).