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Holiday Inn Express & Suites Jackson Northeast

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Jackson Northeast
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239 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Reviewed 2 days ago NEW

We were on a road trip and stayed overnight here, very easy to get to, the room was super quiet, and the staff is super nice, Michael, who checked us in, had all our paperwork ready and was so helpful , Thanks for the great stay here, if we are in the area, we will surely stay here again. Would...

Thank cfd2936
Reviewed 27 March 2017 via mobile

Husband and I were returning home after extended visit to East Texas. We were exhausted, so we decided to stay in Jackson. We chose this hotel out of several in the area. Great choice. The check-in service was friendly and efficient. The young man handling our reservation kindly acknowledged our member status. The decor is modern w/out feeling cold. Clean,...

Thank MissIzzy
About Hotel's Favourite Review
HIEGM38305, Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your positive comments. We strive to make every guest feel welcome, acknowledge our reward members and accommodate them the best we can. We hope we have the opportunity to serve you again if you pass through the area.

Knoxville, Tennessee
Reviewed 5 days ago NEW

Nice location - right off the interstate. Out from the main crowd but close enough to be at Union University in minutes. We stay here every time we visit our daughter at college. And we stayed here when we were looking at colleges. Clean, convenient, nice price!

Thank janie C
HIEGM38305, General Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Your comments are much appreciated. We try hard to make sure everyone is satisfied. Thank you for letting us serve you when you are visiting the area.

Charlotte, North Carolina
Reviewed 1 week ago

Stayed here on business and no complaints. Check in was a cinch, super quick, the rooms are clean and spacious with large queen beds. Breakfast was great, they have all kinds of stuff to choose from. Staff is all very friendly, and I'd be glad to stay again!

Thank jrobba
HIEGM38305, General Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Our staff makes every effort to make your check in experience as flawless as possible. The staff is proud to work here so they take thier duties to serve the guest as pleasure.

Norcross, Georgia
Reviewed 4 weeks ago

Not really a unique experience, but the rooms were spacious and clean. The beds were comfortable, the staff was friendly and the breakfast was pretty good for an included complementary breakfast. The internet worked, I have no complaints.

Thank sjdavisiv
HIEGM38305, Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your great comments. Another satisfied guest.

New Jersey
Reviewed 22 April 2017 via mobile

Stopped here on our way to Texas. Beautiful hotel, seems pretty new. Very friendly staff and awesome breakfast in the morning. We were on 4th floor and although we were right off the highway you couldn't hear anything. There was also plenty of places to eat around the hotel. Nice area.

Thank Jennifer K
HIEGM38305, General Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your review. Guest are generally surprised that there is no noise with us sitting so close to the highway. Our team is focused on making everyone feel as though they are family. Hope you visit us again in your travels.

Morristown, Tennessee
Reviewed 13 March 2017

Very nice HIE, one of the best ones we have stayed in. Good location, near several places to eat, or pick up a few things....only a few exits down to the mall area where you will find a ton of places to eat, shop etc. Beds were very comfy, quiet room, very clean and staff friendly.....can't ask for much more...

Thank love2travel55217
HIEGM38305, General Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Your positive comments are appreciated. We are happy to know that there were different places for you to eat and shop during your stay. Please allow us to serve you again the next time you arw in the area and need a clean and quiet room with a comfortable bed. Thank you

Clarksville, Tennessee
Reviewed 19 February 2017 via mobile

This hotel was one of the cleanest I've stayed at in the Jackson area. Staff were friendly. It's also walking distance to a couple of restaurants and a grocery store. We will definitely book here again.

Thank AmandaCarrie
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for your kind words regarding our hotels and our staff. I will be sure to pass them along to the rest of the staff. We hope to see you again soon!

Reviewed 19 January 2017 via mobile

This hotel is very clean, comfortable and has spacious rooms. Staff at check-in was accommodating and friendly. Young lady at the front desk the morning of check out could not have been more indifferent, which is the only thing keeping me from rating this location as 5 stars. Decent breakfast in line with what you would expect. Good solid wireless...

Thank Boatdrinks65
Reviewed 28 December 2016 via mobile

We spent the night in Jackson on a road trip out West. We had a very long day of driving and it was so wonderful to come to rest here. The room was quiet, clean and so very comfortable. We were grateful for the great service and the staff was top notch!!

Thank Jilly1916

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Room/Suite (13)
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Bathroom (5)
Dining (2)
Pool/Beach Area (1)
Business Centre/Function Rooms (1)
Other (8)
04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 

Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Pl, Jackson, TN 38305-7604
Region: United States > Tennessee > Jackson
Price Range: $174 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Jackson Northeast
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Hotel Style:
#2 Romantic Hotel in Jackson
#3 Business Hotel in Jackson
#4 Family Hotel in Jackson
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Jackson Northeast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Customer service poor”
111sherryc, 18 Oct 2016 | Read review
“Room 118 is at the end of the building and faces away from the freeway - great!”
RosslynP, 4 Oct 2016 | Read review
“We stayed on the first floor near a side entrance. It was very quiet and easy access to the parking lot.”
bddyyo, 28 Jun 2016 | Read review
“The hotel was quiet and comfortable”
shaddrickj2015, 12 Feb 2016 | Read review
“Back of hotel. Even numbers”
Roitz, 22 Oct 2015 | Read review
5 of 5
US$117* /night
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Prices are for 1 room, 2 adults
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