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Holiday Inn Express & Suites Jackson Northeast

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Holiday Inn Express & Suites Jackson Northeast
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234 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Jackson Northeast
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Showing 232: English reviews
Reviewed 22 June 2015 via mobile

Exactly what you expect from Holiday Inn. Clean grounds, rooms, everything was the way it should be. This location even had the little store at the front desk and the pool was outdoor, not indoor, which I personally prefer.

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Helpful?
1Thank Laura T
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for choosing the Holiday Inn Express and Suites. I am thrilled that you found your stay to be everything you could imagine and more. We would love the opportunity to host your family again.

Springfield, Missouri
Reviewed 17 June 2015

Stayed only one night, but it was very nice. Hotel looks updated and the room and bathroom were great and very comfortable. They had us in the wrong room at first, which was a little bit of an inconvenience. But the front desk corrected it quickly and it was great from then on out. It's right off the interstate and...

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Helpful?
Thank Emily N
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for staying with us. I am glad we were able to correct our mistake and accommodate you. The area we are in is actually going to be doing a lot of growing in the next few years to come so hopefully we will have more choices around the area, but not become congested. It also is...

Morrisville, North Carolina
Reviewed 16 June 2015

I stayed at this location on 6/14/15. The front desk staff, Michael in particular, was very helpful. The room was perfect: clean, comfortable, and quiet. The breakfast was reliably good. The only downside is that my stay coincided with the baseball tournament that was going on across the street and from check in at 8 until 10:15 or so, kids...

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Helpful?
Thank amm925
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

The other gentleman is Darius. He and Michael are great guys and I appreciate you taking the time to acknowledge them. I was thrilled with your comments and immediately let my general manager know. I apologize for the noise you experienced while in and hopefully next time we can arrange for you to be away from any groups we may...

Knoxville, Tennessee
Reviewed 3 June 2015

Had originally booked a cheaper motel, which was so bad I couldn't stay more than an hour, had to find alternate arrangements. Although $169 a night was more than I could really afford, I had to do it. This hotel was clean, comfortable, and very friendly workers. Everything was quiet until Sunday morning, when young baseball players who were staying...

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Helpful?
Thank bigmama156
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your most recent stay with us. I do apologize for the noise that you experienced and hopefully that is not an issue the next time we see you. Our management tries to limit the noise when we can. Other than that it looks as though you had a wonderful and calm stay. Thank you for choosing the...

Arkansas
Reviewed 26 May 2015

Getting off the interstate, you may think you can't get here, but you just have to go past it and then back around on the road to get to this place, not much difficulty, the outside appearance is great, looks like a newer HI express, upon check in we were greeting super nice and everything was ready for us, we...

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2Thank cfd2936
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for staying with us recently. Our employees and staff strive to make every experience wonderful for our guest and memorable. I am glad that we could do that for you and your spouse. We look forward to seeing you in the future.

Reviewed 17 May 2015

Stayed here for an overnight business trip to Jackson. Hotel is newer and the lobby and grounds are immaculate. Room is large with big walk-in shower. Wifi worked great, bed very comfortable and the room was spotless. Work-out room was small but had a few cardio machines and a rack of dumbbells. The breakfast room was very nice with the...

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Helpful?
2Thank Roger R
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for your review. I am so thrilled to hear you enjoyed your time with us. It is a great compliment to hear that you feel our hotel should be a model for all Holiday Inn Expresses. I hope you will stay with us again if you are ever in the area.

Columbus, Ohio
Reviewed 15 May 2015

This appears to be a great hotel. Great staff. Great housekeeping. Great cable TV. However, on the 4th floor, the wireless internet is sketchy. The signal strength is fine, but the router seems overloaded. I can stay connected, but connections are slow and halting. I would stay again, but would have alternate plans for internet connectivity.

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Thank jsmyther
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for your feedback. I am glad you enjoyed your stay overall. I am, however, sorry to hear you found problems with our wireless connection. We do have plans to upgrade our service within the next few months. I hope you will stay with us again soon.

Illinois
Reviewed 27 April 2015

We were mostly pleased with our stay at HIE in Jackson TN. The check in was easy, the room was clean and nice and the employees always greeted us and told us to have a nice day/evening when we passed them in the halls. The only things that kept us from giving it a 5 star rating were these: We...

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Helpful?
Thank 1966Airstream
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay with us. We value your feedback and hope to use it to improve ourselves. I am thrilled to hear you found your rooms and our staff accommodating. I am, however, sorry to hear you found some issues with Housekeeping and Breakfast. I am not sure why your room was not cleaned,...

Virginia Beach, Virginia
Reviewed 24 April 2015

We stopped here for the night only because we needed a place to stay and it was getting late. It is a nice motel and convenient to the highway, but the price was much too high for that location. The next night we got a room in a very nice Springhill Suites in Pigeon Forge at a rate $60 less...

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Helpful?
Thank CalifKidRetired
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. I am glad you found us to be convenient to your travel needs. I do apologize, however, that you found our room rates to be higher than expected. We do try to keep our price competitive with other comparable hotels in the market. During the spring and summer months, our rate does tend to be...

Mansfield, Ohio
Reviewed 11 April 2015

Appears to be a newer hotel. Very Clean. Very Quiet, we were by the elevator and heard nothing. Typical Holiday Inn Express breakfast, but with an exceptionally nice attendant. All employees were nice, everyone I passed said hello, and welcome. Totally comfortable bed, and 2 firm and 2 soft pillows to chose from. Our room had a small sofa and...

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Helpful?
Thank Oscar G
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for your kind words. I am happy to hear you enjoyed your time with us. I will be sure to pass along your kind words. I hope we will see you again if you are ever passing back through!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 

Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Place, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: $192 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Holiday Inn Express And Suites Jackson Northeast
Hotel Style:
#2 Romantic Hotel in Jackson
#3 Business Hotel in Jackson
#4 Family Hotel in Jackson
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Jackson Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Customer service poor”
 of 5 bubbles 111sherryc, 18 Oct 2016 | Read review
“Room 118 is at the end of the building and faces away from the freeway - great!”
 of 5 bubbles RosslynP, 4 Oct 2016 | Read review
“We stayed on the first floor near a side entrance. It was very quiet and easy access to the parking lot.”
 of 5 bubbles bddyyo, 28 Jun 2016 | Read review
“The hotel was quiet and comfortable”
 of 5 bubbles shaddrickj2015, 12 Feb 2016 | Read review
“Back of hotel. Even numbers”
 of 5 bubbles Roitz, 22 Oct 2015 | Read review
5 of 5