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Best Western Plus Executive Residency Jackson Northeast

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2443 Christmasville CV, Jackson, TN 38305-9592
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Traveller (5)
Room & Suite (17)
Dining (3)

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#16 of 33 hotels in Jackson
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Special Offer:Up to $100 in Gift Cards
12Reviews0Q+A0Room tips
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kpruitt1130 wrote a review Yesterday
1 contribution
We stayed here traveling to NC. It is right off 40 so it’s a very convenient off and on. It’s a new hotel and the rooms are clean and the beds are very comfortable. When we checked in, it was very busy but the process was smooth and the front desk personnel were very helpful. The breakfast was grab and go but they had hot breakfast sandwiches that were very good. Would stay again!
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Review collected in partnership with Best Western
Date of stay: August 2021
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Response from Amanda Brumbelow, General Manager at Best Western Plus Executive Residency Jackson Northeast
Responded yesterday
Dear Kpruitt1130, Thank you for sharing your experience at Best Western Plus Executive Residency Jackson. We are excited to hear that every aspect of your stay was great, from the room to the customer service. We appreciate you choosing our hotel on your travels. We hope to see you again next time!
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Joe S wrote a review Feb 2021
578 contributions218 helpful votes
Hotel's Favourite
My wife and I stayed here on our travels along I-40 and this was a great place. It’s brand new and super clean. The staff members were all great. The room we got was comfortable and felt like we were the very first ones in it and we probably were. I didn’t find a single thing we didn’t like about this place. The hotel is easily accessible from I-40 at Exit 85. We would definitely stay here again
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Date of stay: February 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Amanda Brumbelow, General Manager at Best Western Plus Executive Residency Jackson Northeast
Responded 19 Mar 2021
Dear Number1Reviewer, We are excited to hear that you and your wife enjoyed your stay. Your comments will be shared with our staff, who I am sure will also be delighted to know that they were able to make your stay a memorable one. We thank you for choosing Best Western Plus Executive Residency Jackson and we hope to see you again soon!
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lindasT2171FJ wrote a review Jul 2021
1 contribution
Not once during our 4-night stay was our room cleaned or, at minimum, clean towels and toilet paper provided. Even after specifically requesting cleaning service at the front desk was the problem taken care of. Upon check-out, the desk clerk said that maybe housekeeping protocols had been altered because of COVID (housekeeping staff does not go into rooms when guests are still staying there), but he was not sure. He was pretty snarky about the whole thing, not really offering an apology or anything. His attitude was that if I wasn't happy with his admittedly uninformed explanation then that was my problem. I said that if protocols had been changed then this should be made known to guests in advance. They have door hangers to put on room doors to request that the room be made up -- what's the point if house-keeping doesn't go in and cleans rooms mid-stay.
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Review collected in partnership with Best Western
Date of stay: July 2021
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Response from Amanda Brumbelow, General Manager at Best Western Plus Executive Residency Jackson Northeast
Responded yesterday
Dear LindasT2171FJ, Thank you for sharing your feedback. While we are currently only providing housekeeping on request for stays under 7 days, I want to personally apologize that even after requesting service, that your room was not properly serviced. Please reach out to us directly at the hotel so that we can further discuss your stay.
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bjreal1 wrote a review Jul 2021
1 contribution
great staff at this hotel( I believe his name was Michael). He had a pleasant attitude and was helpful. The hotel was clean, in a nice area and had plenty parking. I would stay at this location again when I am in this city.
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Review collected in partnership with Best Western
Date of stay: July 2021
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Trip type: Travelled on business
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Response from Amanda Brumbelow, General Manager at Best Western Plus Executive Residency Jackson Northeast
Responded 1 week ago
Dear Bjreal1, Thank you for sharing your experience. We are excited to hear that you had a great stay and that Michael provided you with excellent customer service. Your comments will be shared with him, who I am sure will be delighted. We thank you for choosing Best Western Plus Executive Residency and we hope to see you again soon!
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Math Guy wrote a review Jul 2021
Austin, United States9 contributions
Floor in room had sticky spots. Food was left in refrigerator. Chair had crumbs on it. Chips spilled near ice machine were still there five days later. New staff couldn't check us in. Manager missing.
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Review collected in partnership with Best Western
Date of stay: July 2021
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Response from Amanda Brumbelow, General Manager at Best Western Plus Executive Residency Jackson Northeast
Responded 1 week ago
Dear Myxno, Thank you for your feedback. We apologize that you had this experience at our hotel. We will be sharing your comments with our housekeeping and front desk teams so that we can properly correct these issues. We hope that with these changes you will give us another try in the future.
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United StatesTennesseeJackson
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Frequently Asked Questions about Best Western Plus Executive Residency Jackson Northeast
Which popular attractions are close to Best Western Plus Executive Residency Jackson Northeast?
Nearby attractions include Sky Zone Trampoline Park (0.8 km) and Cinema Planet 10 (0.7 km).
What are some restaurants close to Best Western Plus Executive Residency Jackson Northeast?
Conveniently located restaurants include Reggi's BBQ & Wings, Jiang Jun, and Los Portale's Mexican Restaurant.
Are there any historical sites close to Best Western Plus Executive Residency Jackson Northeast?
Many travellers enjoy visiting Casey Jones Village (6.9 km).